Creative cloud don't buy products through my plan

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• Pay por the surcharges are a creative cloud don't con photoshop CC2015, recibi the pago confrmacion, pero still no puedo dirty of the pagina of prueba terminada... en comprar, pero dice are lo I made CC, y no puedo activar el servicio... that hacer...? ..

  He pay por the surcharges are a creative cloud don't con photoshop CC2015, recibi the pago confrmacion, pero still no puedo dirty of the pagina of prueba terminada... en comprar, pero dice are lo I made CC, y no puedo activar el servicio... that hacer...?

  I have already paid for the subscription to creative cloud with photoshop CC2015, received the payment of confrmacion, but still I can not leave the page test completed ... said CC to buy, but I have done, and I can't activate the service. ... what to do...?

  Thanks, Kanikas100... your information and tips to solve the problem, has been 100% effective... I'm already using photoshop cc2015... Thank you...! Eliphas...

  Gracias, Kanikas100... you information y guia para resolver el problema fue 100% eligibility... are using photoshop cc2015 estoy... GRACIAS...! Eliphas...

• I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please

  I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Creative Cloud installer gets to halfway through downloading the desktop application, then disappears, no download, why is this?

  Creative Cloud installer gets to halfway through downloading the desktop application, then disappears, no download, why is this?

  I recently bought a student for the 'full package' subscription, my credit card has been charged.  Then I download the installer of creative cloud from the site, that's fine, and then I double click the installer of creative cloud according to the instructions, it starts downloading the desktop application, but is only halfway, then disappears.

  I tried using safari and chrome, restarted my computer, but none worked.

  I noticed that the site won't keep me logged long either, it keeps switching to BUY instead of DOWNLOAD.

  Any ideas?

  Please read and reply here with the https://forums.adobe.com/thread/1499014 information

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My creative cloud don't stop loading

  I have tried to re - install a billion times and creative cloud do not work! I use Windows and the creative cloud don't stop loading.

  http://prntscr.com/a2ftgs

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

• Ayuda no puedo entrar a creative cloud don't sell me tengo verificar mi correo, pero el correo that sale ahi no're mio, y no sale para poner mi ID AYUDA

  Ayuda no puedo entrar a creative cloud don't sell me tengo verificar mi correo, pero el correo that sale ahi no're mio, y no sale para poner mi ID AYUDA

  

  Please stop all the Adobe of the Task Manager processes and then rename the file

  Process list: -.

  • Creative Cloud.exe
  • Adobe CEF Helper.exe
  • Service.exe Office Adobe
  • AdobeIPCBroker.exe
  • Adobe Installer.exe
  • AdobeUpdateService.exe
  • AdobeServiceInstaller.exe
  • CreativeCloud (URIHandler) .exe
  • AAM updates Notifier.exe
  • CCLibrary.exe
  • node.exe
  • CoreSync.exe

• My creative cloud don't work, why?

  My creative cloud don't work, why?

  Exactly what say you... This error message you see?

• Hi guys, I have to cancel my account creative cloud, but I did not undo the plan in my menu of management plan. Do you know what I can do? Thank you

  Hi guys, I have to cancel my account creative cloud, but I did not undo the plan in my menu of management plan. Do you know what I can do? Thank you

  Use the phone or Chat - support

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails try using another browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb Governments

  800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

• Lightroom is in my plans and my products but creative cloud there tab buy now next to him?

  Ive, run the cleanup tool because creative cloud settle... creative cloud is running, but it says I buy lightroom yo.  Its plans and my products and I have used it... Ive done something wrong when I ran the vacuum cleaner I think but I can't find the cleaner tool .log file check. Any ideas or solution to this problem would be appreciated.

  uninstall your lightroom.

  Then use the cc desktop app to install your lightroom.  If the application of cc desktop displays as a trial or invite you to buy:

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Creative cloud fight my Adobe Production Premium 6.0, help!

  I bought Adobe Production Premium 6.0 November 30, 2012. I recently tried the C.C.for a year, and I decided that I couldn't afford it. Now I'm trying to use my Premium Production and it keeps referring me to the cloud to renew his subscription. I don't want to use it, I uninstalled CC completely. How to stop so I can reuse my programs?

  1. my serial number on my account for it proves that I admit.

  2. I uninstalled and reinstalled Adobe Production Premium-enter my correct series number and be approved.

  3. all products downloaded successfully on my computer and I don't have a single creative Application of cloud.

  4. I used the Adobe Creative Cloud cleaning tool to ensure all CC had disappeared.

  So everytime I open one of my apps it tells me to renew my subscription to creative cloud... I need to use my programs now, it's a huge part of my livelihood.

  Thank you.

  Please try the steps mentioned under: joint licensing - if you have an active member of the creative cloud and a serial number for Lightroom 6

• I cancelled my creative cloud and now my Production Premium CS6 will not work!

  When I canceled the composition creative cloud by phone, I informed the representative of Adobe I was intending to use our suite Production Premium CS6 instead (which we had more cc.)  Now I can't open anything in my suite CS6.  It is the treatment as if it was installed with CC - which it was not.  They both have the same login email address.

  You can try to connect with different Adobe ID.

  or if you want to connect by using the same email ID, try and follow the procedure below:

  Windows:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.

  Mac:

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and delete the file opm.db.

  Then try to activate the Production Premium.

  Even still face problem, try to clear the content of SLCache.

  In Windows, first turn on the display of hidden files and folders, because most of the files is hidden by default.

  Open the c: drive and navigate to C:\Program Files (x 86) \Common Files\Adobe.

  Open the Adobe folder and navigate to the SLCache folder and move all its contents to the backup on the desktop folder. Make sure that SLCache is empty.

  Then try to activate the Production Premium.

  Mac:

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '.

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Under folder Adobe

  Find the SLCache folder and move all its contents to the backup on the desktop folder. Make sure that SLCache is empty.

  Then try to activate the Production Premium.

  If the subscription is not totally removed, sometimes he will recognize yet cancelled CC membership and guests of error.

  You can check by signing with different Adobe ID.

• Installation of creative cloud don't work

  Hello Adobe I have a very annoying problem with the configuration of your creative cloud

  Whenever I click on the Setup file, its been absolutely nothing, I tried several thing so he can work.

  I just download the latest version of Windows 10, I don't know if this is the problem or what.

  Someone Please HELP!

  Thanks I have everything works now, I had to contact one of your agents and all done for me. they have been very helpful

• Manager of creative cloud unistall, after buying LightRoom 6 - will this affect LightRoom?

  Hello

  I got a trial of LightRoom via Creative Cloud. Once the trial was up, I decided to buy the stand-alone version, currently 6 Lightroom, rather than paying a subscription.

  Delete Creative Manager of cloud, which is located on the top of my computer at startup, without affecting 6 LightRoom?

  If Yes, what is the best way to do this? I use a Mac as El Capitan.

  Thank you very much!

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• How do we install creative cloud after I buy it?

  I bought the product (creative cloud subscription) and nothing happened. No download - just took my money

  Richard, we've checked your file, you have purchased the "Plan of creative photography of Cloud (one year).

  Here are the steps to download and install Creative Cloud. : https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Please let us know if you need more assistance. We would be happy to help you.

• Creative cloud don't launch/appear in the toolbar on Mac (Yosemite)

  Can anyone help? I tried to launch the creative cloud and nothing happened. Also, when I try to open Photoshop, it opens adobe application manager then closes instantly.

  Hi Mister_Hoodie,

  Restart your Mac.

  Then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example.

  Finally, launch your cc desktop application.

  Sign In using your Adobe ID

  I would like to know if it works.

  Kind regards

  Nicos