Creative Cloud files missing, CC has said that it is synchronized so that it is not. Solutions?

Similar Questions

• I bought a comprehensive plan, but my LR on my creative cloud shows 'Outdated Trial - Buy Now', that I do not understand that

  I bought a comprehensive plan, but my LR on my creative cloud shows 'Outdated Trial - Buy Now', that I do not understand that

  Hello

  This link might help: Creative Cloud applications back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Photoshop has said that I am not connected creative cloud.

  I am connected to the creative Cloud. I tried all the fixes in previous forum posts: resettlement CC and delete the opm.db file, restart. My library works fine in Illustrator, but not in PS. Help!

  Once you open the application, go to the HELP button and then connect.

• Creative Cloud Files in the folder CC that active on the Web

  I added some files in my folder of the CC Office and they are not found in the web version. I am trying to share and collaborate. There is another set of folders on the web version, I've added the Web some time ago. Can you help me?

  Hi John:

  Could you please check the synchronization of files is enabled by accessing Creative Cloud preference > files > Sync on / off?  If your synchronization is enabled and you can not download creative asset cloud files for the user Web interface file, could you please use the collector tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html log and send the zip to your desktop for me to [email protected].?

  Thank you

  Lin

• I am a member creative cloud but generator app DPS said that I need a serial number

  Hi

  I am a member of cloud creative adobe (charges apply). I am wanting to submit an application using the DPS App generator but it says currently

  Step 1. Build your application using the App Builder Wizzard DPS

  Step 2. Activate your application using your purchased serial number

  Step 3. Submit your app to the iTunes Store.

  Why is he still saying that I need a serial number when I am Member creative cloud?

  Thank you!

  You uninstall and Reinstall tool Builder and DPS Viewer? Also, it seems that we have to remove your existing version. Send me your DPS by PM app generator id.

• I've updated my PC, all files, lost when he said that I would not.

  I use windows 8, my computer is very slow so I decided to update it with the function of factory reset, I had already done this successfully once before, with all my files remain intact. This time, however I can't find one of my files available previously. I'm really confused as to why this happened, he said that my files should not be affected, really frustrating. Before I did the reset, I got like 500 main GB free on my hard drive (C :), after reset, I had only 480, with all my files gone, how could be? How can I get less space on my computer if all files are GONE, does not equally absurd, quite * right now, I'd like to get some clarification on this, thanks.

  With a refresh, you will not lose your files; with a reset or factory reset, you lose everything. You said you done a factory Reset that is why you lost your files. Such problems are the reasons why you should always have everything that you could not lose relief. You may be able to recover your files from the Windows.old folder. Hope this helps and if you need another post to help and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir

• My creative cloud for show of enforcement office that LR5 is not installed, but all my plan of photography is running on my MAC computer. What I owe on LR, click on install and I chose to install it again, I ruin something?

  .. but all my plan of photography's running on my Mac (LR5 and Photoshop CC). What I owe on LR, click on install and I chose to install it again, I ruin something?

  Gillesv7884073 please use the steps listed in CC desktop applications 'updated' lists during the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html to update the list of installed applications.

• The last update of lightroom cc does not appear in my creative cloud application.  It is said that LR is up-to-date despite the program telling me that it is 2015.3.

  My creative application Cloud says my CC of LR's day despite the fact that it is still 2015.3?

  Uninstall and reinstall solved the problem.  Thanks for your help.

• I get the reminder that the creative cloud is missing or damaged and to download a new CC, when I try to download he did not finish, it goes back to the statement that I need to download any new creative cloud.  Anyone who has this problem

  I get the reminder that the creative cloud is missing or damaged, and to download a new CC, when I try to download it will try then goes back to the original message that the CC is damaged or missing.  Anyone else having this problem and what to do?

  If they are cc, Yes.

  Uninstall anything cc, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 and then reinstall your cc, Download Adobe Creative Cloud apps desktop app | CC free trial Adobe

  Use the cc desktop app to install your cc of adobe programs.

• Missing or deleted files in creative cloud files

  Our team has had problems with files deleted or missing from our creative cloud files (thanks to time machine). Did anyone else encounter this problem or is their a way to display a log of our activities cloud creatives?

  Hello

  Your question looks like something that our clients see already files are removed from the creative clouds

  Please send your log files so that we can be sure about that.

  Newspapers are located in

  Mac:

  The log file can be found here:

  /Users//Library/Application Support/Adobe/CoreSyncSync/CoreSync-YYYY-MM-DD.log

  (where YYYY-MM-DD indicate the date of the last log)

  Note: The user of library users folder is hidden at startup with 10.7 or higher

  See http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  Windows:

  The log file can be found here:

  C:\Users\\AppData\Roaming\CoreSync\CoreSync-YYYY-MM-DD.log

  (where YYYY-MM-DD indicate the date of the last log)

  Note: The AppData folder is hidden by default this doc shows how to show if necessary

  http://helpx.Adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

  Please the zip and send them to [email protected] with this forum URL in the email.

• Miss me about 15 of my creative cloud file records

  They are just GONE - and has a record that still has a "!" on each subfolder and file so that they are not properly synchronize. WHERE ARE THEY? I really need access to these files via my finder and not via the Web site. Help, please. I tried turning deactivation/activation of the synchronization, but nothing changes!

  Erin is perhaps the question-

  With the recent update of the application of Creative Cloud Desktop (1.9.1.474), we have unfortunately introduced a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

  Hello

  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Concerning

• Creative Cloud Files link in favorite Dungeon back after deleting every time that I connect to Windows 8. 1

  Dear Adobe,

  
  

  Please let me chose what is favorite for me and what not.

  If anyone of you has an idea how can I prevent Adobe create the link whenever I connect to Windows 8.1 I would greatly appreciate your help.

  Thank you!

  Concerning

  Marcin

  Please check this:

  Why have I not 3 folders 'Creative Cloud Files?

  If you have any other problems or questions on this topic please email [email protected]

  Let us know if it works.

  Concerning

  Stéphane

• We filled the redemption for Adobe Creative Cloud code. The answer is that "this code has already been used. How do proceed us?

  We filled the redemption for Adobe Creative Cloud code. The answer is that "this code has already been used. How do proceed us?

  Hello

  If you buy the code, then creative cloud will assign to the e-mail address that you used to exchange the product.

  You may not receive the serial number for Creative cloud (not not required)

  You can download Creative Cloud application link below

  https://creative.Adobe.com/products/download/creative-cloud

  Once it is installed, log in with your e-mail address and click on the applications tab.

  You can see the installation option for your products.

• Targeted deletion of Creative Cloud Files on my hard drive.

  Hello

  All my creative cloud files have been deleted on my Macbook.

  Interestingly, it was only the files in the folder of creative cloud, nothing else was touched.

  My main client folders are still visible, but all the content to have disappeared.

  YI can synchronize to the cloud and shoot all my files, but I had worked without an internet and some files are not synchronized.

  So I'm going to have to play catch up over the weekend. I'm slightly annoyed that ONLY my CC account was made. Everything was intact.

  Someone had this problem? Is it related to the se of security? Any idea would be greatly appreciated.

  Concerning

  Dominic

  Here are the basics for you, someone experienced in dealing with today's computing environment. Someone who is new to the Cloud and Adobe Creative cloud, doesn't realize that the files in the folder of their local HD CC can be deleted by a glitch in the software.

  They may also not be aware of the State of creative cloud, which had problems of great timing since the liberation, has felt like the software in beta for years and always seems to have big glitches happen to each update CC - the last one occurred April 2 desktop application. The previous update, occurring two months previously, automagically returned file CC to its default location on the drive system without any input, if someone had changed the location of the folder previously.

  Yesterday on my laptop, after the update, all 7 k + files in my folder CC have been "synced", and I received a multitude of errors in Acrobat Distiller, but also a real crash CC desktop application.

  That being said, I agree that it is certainly true that the backups in general are virtually a requirement these days to avoid the loss of data.