Creative Cloud Files in the folder CC that active on the Web

I added some files in my folder of the CC Office and they are not found in the web version. I am trying to share and collaborate. There is another set of folders on the web version, I've added the Web some time ago. Can you help me?

Hi John:

Could you please check the synchronization of files is enabled by accessing Creative Cloud preference > files > Sync on / off?  If your synchronization is enabled and you can not download creative asset cloud files for the user Web interface file, could you please use the collector tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html log and send the zip to your desktop for me to [email protected].?

Thank you

Lin

Tags: Adobe

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