Creative cloud has always said I need to confirm my email address

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• I opened creative cloud and it says that I must check mi email address... I already checked it!

  So, I'm trying to install Illustrator trial cloud but creative continues to tell me that I need to check the email address of mi, but I already have and in my account page it says that it is verified and it keeps telling me to do and cannot install anything

  I already rebooted the computer...

  < image has been deleted by the moderator >

  Hello

  We've checked your account details, I wish to inform you that all is well with your account.

  I would ask to connect with a correct email address. The area of the screenshot says * @ otmail.comg. However, it is supposed to be hotmail.com.

  Rename the following file to connect to cloud creative app.

  1 Opm.db to Opm.db_old.

  2. location: C:\Users\[Username]\AppData\Local\Adobe\OOBE.

  3. start the creative cloud app, connect to it with correct email.
  

  Please come back if the problem persists.

  Thank you

  Atul Saini

• Dear Adobe. Creative cloud has different applications. Some try to versions and others may be installed. My question: the apps that said installation, for the bridge of eksampel, is that included my creative claud account?

  Dear Adobe. Creative cloud has different applications. Some try to versions and others may be installed. My question: the apps that said installation, for the bridge of eksampel, is that included my creative claud account?

  Hi Tomas.

  If you have creatively Cloud Complete/All Apps, you should have the complete list of available desktop applications.

  If some show buy or try or judgment, please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I tried to open my creative cloud and he said, it has been updated, but there was no progress. Then I tried singing and signing in and there is still no progress. Can someone help me please?

  I tried to open my creative cloud and he said, it has been updated, but there was no progress. Then I tried singing and signing in and there is still no progress. Can someone help me please?

  After the closure of these processes you can restart your machine and try to install creative cloud.

  Waiting for your response.

• Hello, I would like to know if my contract with Adobe Creative Cloud has been cancelled?

  Hello, I would like to know if my contract with Adobe Creative Cloud has been cancelled?

  A member of the staff may occur throughout, but if you want to try...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Im having a problem with your security software.  Your data bass must be bad, now I can't have spent my address question.  Ive answered all questions to the best of my knowledge and software has always said that my answers are incorrect

  Im having a problem with your security software.  Your data bass must be bad, now I can't have spent my address question.  Ive answered all questions to the best of my knowledge and software has always said that my answers are incorrect

  Hello Bernard,.

  You sign a document that has authentication based on knowledge, applied in it? If so, and if you can't go to questions, then you will need to contact the sender of the document because they can remove it and return you the document. You can respond directly to the e-mail received esign and happens directly from the sender.

  Kind regards

  -Usman

• Creative Cloud Desktop manager and application manager Adobe disappeared during some sort of update. Tried to uninstall and reinstall creative clouds (received the message I needed to App Manager). Tried to install App Manager (got the message, I needed c

  Creative Cloud Desktop manager and application manager Adobe disappeared during some sort of update. Tried to uninstall and reinstall creative clouds (received the message I needed to App Manager). Tried to install App Manager (got the message, I needed creative cloud). Tried Cleanup tool for CC and CS6. Always impossible to install CC desktop manager or Adobe Applications Manager. Running on Mac, Yosemite 10.10.3.

  See the link below:

  Of nowhere, cloud Creative works not

• Can I cancel my membership creative cloud and always use Photoshop on my computer?

  I have the composition of the creative cloud to the month and am curious to know if I would be able to cancel my membership creative cloud and always have access to everything still engaged with my Photoshop downloaded on my computer?

  If you have licensed versions of the software you purchased separately your cloud subscription you can still use them.  There is a chance that the cloud will be took over for them in this case, you will need to uninstall, clean things, reinstall.

• Firefox said that my Adobe Acrobat was out of date, so I have updated to the latest version of the Adobe Web site. Firefox has always said it is obsolete.

  I am running Windows 7 Home Premium 64-bit. I've updated to the latest version of Adobe Acrobat Reader DC, but Firefox has always said that it is obsolete. I had the Version of Adobe Reader installed 11.0.12.18. The Adobe Acrobat Reader DC uninstalled Adobe Reader software. I read that the DC version is still buggy. I think I'll uninstall Adobe Acrobat Reader DC and reinstall Adobe Reader. Furthermore, I haven't opened the DC application and updates, but there is not. When I had Adobe Reader installed I noticed in the Firefox options under applications menu there is an option to use Adobe Reader (by default). I think I'll try this option. Any advice would be appreciated.

  Obsolete false warning for Adobe Acrobat Reader is a known problem, but unfortunately there is no way to repair at the moment (we are not the developers on this forum, just guys who want to help users).

  Take a look at this previous thread for more information.

• My computer has always said that my windows vista 2009 is not authentic. What does mean mean

  My computer has always said when I open my windows Vista 2009 is not authentic and also said I should add those. I don't know what to do, can you help me with this kind problem?

  I got a c .d windows 7 but it does not work with my windows vista 2009, and I like windows Vista.Do windos Vista 2010 can run on my computer?

  My computer has always said when I open my windows Vista 2009 is not authentic and also said I should add those. I don't know what to do, can you help me with this kind problem?

  I got a c .d windows 7 but it does not work with my windows vista 2009, and I like windows Vista.Do windos Vista 2010 can run on my computer?

  RE: your Windows Vista is not genuine

  Please take a look at this article/answer given by Keith, the moderator of the forum

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/Windows-is-showing-as-not-genuine/cbd43297-0e4d-458C-8487-9168c4cd668d

  There is no such thing as Windows Vista 2009 or 2010 Windows Vista.
  Are you actually referring to Microsoft Office 2009 and 2010?

  In any case...

  1. you should post this question in installation, upgrade, and activate forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_install?tab=unanswered

  2. If it will make it easier for you, you can use the forum on French language for your questions

  http://answers.Microsoft.com/fr-FR/Windows/Forum/windows_vista-windows_install?tab=unanswered

• Creative cloud has stopped working

  For a while now, have I struggled with the creative cloud application.

  Whenever an update is available and I try to install apparently is normal, until the progress bar gets almost 90%, then it just closes the window. Background cloud creative process will continue to run and will be hogging resources, but the installation never seems to finish, long waited on it was 9 hours. When I say my computer restarts there is no pop up window telling me a process is ongoing and should be closed or whatever it is.

  Once I restarted my computer immediately a pop up appears which reads "creative cloud has stopped working".

  

  When I click to view the details of the problem, I get the following information:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_09_FROM_ntdll + 0x0003C9EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1043

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  In the past, I worked around it using the tool of CCcleaner, removing with Panel command does not work and then reinstall everything, but he would rather solve the problem instead of having to pass an all-day reinstall all my programs Adobe when Adobe decides to date creative cloud.

  I fixed it.

  All I had to do was restore my computer to factory settings, and then when I tried to reinstall creative cloud everything worked.

• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• I would like to get the list of all devices on which my creative cloud has been activated for the last six months or a year

  I would like to get the list of all devices on which my creative cloud has been activated for the last six months or a year

  I do not think that information... Adobe titles represent the only link I know following your accounts, but not where the programs are installed

  https://Accounts.adobe.com/ , then click on Plans & products above to find a list of your programs and your serial numbers

• I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I tried t

  I can't access my cloud applications creative adobe correctly for the plan of photography. I used to have the full plan and move in terms of photography, and now I can't access my apps under the creative cloud. He said to uninstall and reinstall I have tried to do without success and still get the same error.

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• How can I fix "Adobe creative cloud has stopped working" when I opened the DRES?

  How can I fix "Adobe creative cloud has stopped working" when I opened the DRES?

  Please try the following steps.

  1. Manager of tasks opened gently and then close process and relaunch LR
  • Creative Cloud.exe
  • Adobe CEF Helper.exe
  • Service.exe Office Adobe
  • AdobeIPCBroker.exe
  • Adobe Installer.exe
  • AdobeUpdateService.exe
  • AdobeServiceInstaller.exe
  • CreativeCloud (URIHandler) .exe
  • AAM updates Notifier.exe
  • CCLibrary.exe
  • node.exe
  • CoreSync.exe

  4: If this does not work please remove Cloud Creative app.

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  3. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html