Creative cloud in trial version installation / test

Good evening

I bought Creative cloud about a month ago about and Lightroom and photoshop are always in mode 'test '.

As Adobe has - oddly and scandalously - en hotline not france and their forum are as obscure as the rest: I just help your gas!

When I instructions follow them pour passer en mode ' I - like bought-This-dirt-there - has - a - month-and-you - did - already-load-€12-thank you-good: est-ce-que-je-peux-avoir-la-version-complete please? ", asks me my serial number, decided that I can't find anywhere...

Usually I take care of myself, I bought my anti-virus online and it has always been relatively easy but here: I'm hallucinating!

So, can someone point me to a solution? Is this a mistake on my part, or I'll ask my Bank to block these losers?

Thanks in advance, whoever you are

I windows of am on 10.

Hi Axlb,

I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

Connect and disconnect activate Cloud Creative applications

Adobe Creative Cloud apps back in test mode after 2015 set CC to update

* NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

If you are using MAC:

1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

~/Library (it will open the folder of the user's library.)

3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

4 - CUT any installed security software with firewall system.

5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

6 - restart the cloud creative app and connect

If you use the WINDOW:

1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

4 - raise the cloud creative app and connect

Let us know if that helps.

Tags: Adobe

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