Creative Cloud installation had stopped working

Hi all

Unfortunately, I get an error if I try to install creative cloud. This is the error I get:

Signature of the problem:

Problem event name: APPCRASH

Name of the application: CreativeCloudSet - Up.exe

Application version: 2.7.1.418

Application timestamp: 53ce423d

Fault Module name: AdobePIM.dll

Fault Module Version: 2.9.0.465

Timestamp of Module error: 54ad5327

Exception code: c0000005

Exception offset: 00010de5

OS version: 6.3.9600.2.0.0.768.101

Locale ID: 1033

Information additional 1:5861

More information 2: 5861822e1919d7c014bbb064c64908b2

3 more information: a10f

Additional information 4: a10ff7d2bb2516fdc753f9c34fc3b069


I hope you can help, thanks in advance.


Windows 8 btw

Hi all

Managed to fix above problem by installing the Adobe cleaning tool: use of the cleaning tool CC to resolve installation problems. CC, CS3 - CS6er r

After having removed the creative application of cloud, I re-installed the creative application of cloud and now seems to work without problems.

Tags: Adobe

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