My desktop creative cloud app has stopped working?

When I click to open my mouse pointer indicator CC desktop application just turns

Please, try the following steps.

1. remove the cloud creative app.

2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

Tags: Adobe

Similar Questions

  • Creative cloud Setup has stopped working. Cannot get a more far - can anyone help? I'm on a PC

    When you install the creative cloud - it stops with the message; Creative cloud Setup has stopped working. I get no further - someone can help? I'm on a PC

    Jules, why not try to run the Setup file of the hidden admin account.

    Track: Activate the account administrator (hidden) on Windows 7, 8, or 10

  • Creative Cloud Setup has stopped working. Please close the program.

    HELP PLEASE! I'VE USED THE CLEANING TOOL, IT STILL DOES NOT WORK!

    Follow the procedure below and check:

    Basic Checklist: [optional]

    Make sure that Adobe Creative Cloud is not listed in the control panel. If the list delete.

    You can use Microsoft Fix tool to remove.  If Adobe Creative Cloud is listed.

    http://go.Microsoft.com/?linkid=9779673

    Step 1:

    Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

    Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

    Step 2:

    Navigate to C:\Program Files (x 86) \Adobe.

    Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

    If you are unable to remove, simply rename it to Adobe Creative Cloud-old.

    Step 3:

    Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

    Type below command and press the enter"" key.

    AppData

    Then go to the Local > Adobe.

    Open the Adobe folder and delete folders named AAMUpdater and OOBE.


    Step 4)


    Temporarily disable anti-virus and firewall.


    Step 5)

    Click on the link below and download Adobe Application manager and install the same:

    http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe

    Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.

    It will start the update process. and he should get updated to Adobe Creative Cloud app.

  • My desktop creative cloud app does not work and I can't download anything.

    I'm on Yosemite 10.10.3. Tried to uninstall it, but that has not worked. I get just a spinning wheel when I click on the application.

    Does not open App | Wheels of progress turn continuously

    https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  • All Creative Cloud software has stopped working after the upgrade to Windows 10

    So... earlier this week, I upgraded my computer from Windows 8.1 for Windows 10, in which I had installed CC of Photoshop, Illustrator CC and first Pro CC from the creative cloud application, all versions of 2015. They were all working well.

    Then, after the upgrade, none of them work. I tried to delete it, follow these instructions: use of the Adobe Creative Cloud cleaning tool to resolve installation issues , but no progress.

    I have error message seems to be exactly the same as in this post: Adobe Illustrator CC 2015 does not launch on Windows Pro 10

    But their solution was a reinstallation of the system, which I just can't do it right now.

    You may wonder that Windows 10 is the problem, but I did exactly the same thing on my phone 3 weeks ago. And it worked fine! (the only difference is that I had CS6 and after upgrading Windows 10 CC)

    Screenshots:

    ss_photoshop.jpg

    ss_premiere-pro.jpg

    ss_illustrator.jpg

    This error happens (right) too, but I accidentally ticked the box "don't show me": ins.png https://forums.adobe.com/servlet/JiveServlet/showImage/2-7823824-798279/AI-CC19-Error-Plug

    If it does not work. You can try to uninstall and reinstall Microsoft redistributable packages of 2013 and 2012 versions.

  • My creative cloud Adobe has stopped working

    Details of the problemadctc.jpg
    Signature of the problem:

    Problem event name: BEX

    Application name: creative Cloud.exe

    Application version: 3.0.0.74

    Application timestamp: 553504a 0

    Fault Module name: StackHash_0a9e

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 00000000

    Exception offset: 00000000

    Exception code: c0000005

    Exception data: 00000008

    OS version: 6.1.7601.2.1.0.256.1

    Locale ID: 1054

    Additional information 1: 0a9e

    More information 2: 0a9e372d3b4ad19135b953a78882e789

    Additional information 3: 0a9e

    Additional information 4: 0a9e372d3b4ad19135b953a78882e789
    ........................................................
    How can I fix the ploblem?

    Adobe cleaning tool:

    https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR on-item-par/procedure/proc_par/step_0/step_par/download/file.res/AdobeCreativeCloudCleaner oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-0/accordi Tool.zip

  • Hello, my creative cloud app no longer works on yosemite

    Hello, my creative cloud app no longer works on yosemite

    Hello

    Please, try the following steps:

    Kind regards

    Sheena

  • Hotkey App has stopped working

    At the start, he said that Hotkey App has stopped working!

    Hello

    1. What is the brand and model of the computer?

    2 have you made changes to your computer recently?

    3. What is the exact error message you received?

    Method 1:

    I also suggest you perform the clean boot and check.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Note: After troubleshooting, make sure the computer to start as usual as mentioned in step 7 in the above article.

    Method 2:

    I also suggest you to run the System File Checker.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

  • Services and controller App has stopped working and will be closed

    Anyone know what are the 'Services and controller App' and what he does?

    Seen a few old discriptions problem but no solutions.

    Get the error: "Services and controller App has stopped working and closed."

    Then the computer restarts.  Think that it happens on my home network.  Great idea

    but I would like to know difficulty!  Apparently, one of the members of the network (three

    computers, printers and router) tries to access the laptop where the problem occurs.

    Hi Forney,

    ·         When you get this message?

    ·         Did you do changes on the computer before the show?

    Follow these methods.

    Method 1: Follow these steps:

    Step 1: Start the computer in safe mode and check if the problem persists.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

    Method 2: Scan the file system (CFS) auditor to repair corrupted files.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 3: Run the disk check to check for possible errors.

    Check your hard drive for errors

    http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

    Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  • When I try to download games, I "WildTangent Games App has stopped working. A problem caused the blocking of the program works correctly. »

    Original title: Message from Microsoft Windows

    I downloaded WildTangent Games 2 years and never had a problem with my games and download new games. But for the

    beyond a few days, I can't play games or download new games. I can still play games I downloaded a year ago. When I try,

    a box appears from Microsoft Windows and says "WildTangent Games App has stopped working. A problem caused the program blocking

    works correctly. Windows will close the program and notify you if a solution is available. »

    But Microsoft has never sent a solution and I don't know how to deal with this situation. My name is Ramona Casse

    Thank you very much

    removed the phone number for privacy *.

    Hello

    1. you remember to make changes to your computer before the problem?

    I suggest that you follow these steps and check if the problem persists.

    Step 1:

    Temporarily disable all security software and check if the problem persists.

    http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
     
    http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
     
    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Step 2:

    Test the issue in a clean boot State, and check if the problem persists.

    Note: Follow step 7 to your computer as usual.

    Step 3:

    If the problem occurred recently, I do System Restore to the point that your computer was working normally.

  • Critical errors dealing with MRT.exe and error messages "Services and controller app has stopped working".

    I get two error codes... "Services and controller app has stopped working" and "Windows has encountered a critical problem and will restart in a min. Please save your work." The only time where it does it but when I plug my cable network. Already ran sfc and found nothing. Ran malwarebytes and removed a lot of viruses, I picked up, but I think that something in my registry can be screwed up after trying to remove the said virus. I was getting some kind of error MRT.exe and I tired looking for things to the top on this but I think I can have messed up a registry that was loaded entry of this and it has damaged something.

    Someone at - it answers that do not involve me having to reformat and install a new OS. I bought the computer off of a friend and it's a custom-made computer, so I don't have Vista Disc... while hoping a good solution.

    Help me please! :)

    Thank you
    Bishop

    In addition to using an anti-virus, as Malware/spyware scan:

    http://www.Malwarebytes.org/MBAM.php

    Malwarebytes is as its name suggests, a Malware Remover!

    Download the free Version from the link above.

    Download, install, upgrade and scan once a fortnight...

    How to use Malwarebytes once it is installed and updated:

    1. open Malwarebytes > click the update tab at the top > get the latest updates.

    2. on the Scanner tab, make sure that thePerform full scan option is selected and then click on theScan button to start scanning your computer

    3 MBAM will now start to scan your computer for malware. This process can take some time.

    4. when the scan is complete, a message box will appear

    5. you must click on the OK button to close the message box and continue the process of Malwareremoval.

    6. you will now be at the main scanner screen. At this point, you must click on the button toview the result .

    7. a screen showing all of the malware displayed the program that is

    8. you must now click remove selection button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When you remove files, MBAM may require a restart in order to eliminate some of them. If it displays a message stating that it needs to restart, please let him do. Once your computer has rebooted, and logged in, please continue with the remaining steps.

    9. when MBAM has finished remove the malware, it will open the scan log and display it in Notepad. See the log as desired, and then close the Notepad window.

    10. you can now exit the MBAM program.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If you do not have a DVD of Microsoft Vista, borrow one from a friend.

    Read this tutorial on how to do a repair installation:

    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    Regarding the relocation:

    You can borrow a suitable Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > find the latest Vista drivers for it > download/install the

    See you soon.

    Mick Murphy - Microsoft partner

  • I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?

    I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?  I am not a subscriber to the DC?

    Hi ChiefLar ,

    I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.

    If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.

    Kind regards

    Christian

  • Illustrator CC5 creative cloud app has worked until recently. Now, it keeps giving the same pop-up over and over again: "validation of software license" how to solve this!

    I purcased adobe illustrator cc5 on February 8 this year and the striker paid for a year. The program worked fine until last week. I tried to reinstall the program, but that did not work. When I start the program it keeps giving the same pop-up "validation of software license" How can I solve this problem.

    uninstall all cc

    clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

    Rename the following folders (which will affect your adobe software licenses):

    C:\ProgramData\Adobe\SLstore

    C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD

    C:\Program Files (x 86) \Common Files\Adobe\caps

    Restart your computer

    Reinstall the cc app, download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

    the application allows to install your programs of cc.

  • BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

    Am having a problem with my Blackberry Curve to my office data synchronization.

    Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

    I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

    ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

    ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

    ·         Delete the synchronization of the DM section and re-configured

    ·         Restarted the computer Pocket

    Does anyone have any suggestions?

    The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

  • Weather app has stopped working after the recent update of store

    Recent update of the store windows caused the app to stop working.  It shows the current weather, but when you try to access the application that need you right back to the start page.  I also noted the presence even when app stich (Evernote) also recently installed II, he returns to the start screen and does not open.

    Hello

    We appreciate that you gave us an opportunity to answer the question that applications do not work after you have installed the Windows Update.

    Please follow the steps and check if that helps.

    Method 1: Run App troubleshooting utility.

    Download and run the troubleshooter modern UI App and check.

    http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

    Method 2: I suggest you try the steps from the following link:
    What to do if you have problems with a soft

    http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

    Method 3: check the Date & time zone.
    Follow these steps to change the time.
    a. double-click the current time on the lower right of your screen.
    b. then click time change date, and then click change time zone.
    c. Select your time zone and check automatically adjust the clock for the time, then press OK.
    d. press on apply, then OK.

    Method 4: check if you have the same attention to clean boot.

    Please see the link to place the computer in a clean boot.

    http://support.Microsoft.com/kb/929135

    Please note: after troubleshooting, be sure to start your computer in normal mode by following step 3.

    I hope this helps. Please get back to us if you have any other questions. We are here to help you.

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