Creative cloud installer question
After downloading Creative Cloud for Mac, it gives me an option to double-click the Adobe icon I did and he asked my password I did enter correctly & application simply does not answer. I did the process continuously, no response. Could you please suggest me what to do?
Hello
Please post a screenshot of the error you get.
In the meantime, you can check the thread: creative cloud sign me or asking to connect you several times
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Creative cloud installation questions
A few weeks ago Adobe Photoshop CS3, which was working fine, suddenly stopped working on my computer. I tried everything to start it and it would pop-up on the logon message, open the program and give me an error message and stops suddenly. I uninstalled and tried to reinstall the program with no luck. My husband is a photographer and CS5 that we have tried to install... still no luck. There also a creation account of cloud and tried to install the new PS on my computer, and although creative cloud downloads and installs when you open CC there is a spinning wheel which will not stop. never. I've included a screenshot below.
I regularly use photoshop for my clients and his frustration in not being able to understand why my computer is not able to run it. I even downloaded the clean uninstall from Adobe's Web site, uninstalled everything, reinstalled everything and still nothing. Its been more than a month now and I had to use PS on my husbands computer, which can be frustrating sometimes have to change computers to perform a small task.
I have a 2011 mid under OS X 10.10.5 iMac.
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
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The title says it all.
Creative cloud installation runs. No error, but it does not install. 19gigs of free hard disk space. What is the question?
Uninstall anything cc which can be installed.
clean cc by the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud
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Adobe Creative Cloud installer does not even open when you click on it.
Downloaded the installer and nothing happens when I double click above to open it. I checked the Task Manager and see it running however no window will not appear at all. Try to install Photoshop and is not to have it all.
Hello
Please see, Re: impossible to install run the Adobe Creative Cloud installation
Let us know if that helps.
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Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?
It does not ask the cloud your computer admin password password!
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Creative cloud Installer is stuck in "Initializing..."
Hi all.
Downloaded the CreativeCloudInstaller.dmg
Double clicked on it, you are invited to the Creative Cloud Installer.app
I start, typed the password for root on command prompt. Progress of the installation bar starts, but then it stops on "install initialization. In the activity monitor, the process is then marked as answer No.
Blocked.
OSX El Capitan
MacBook pro retina 16 GB
Any ideas on how to get around? Thank you much in advance.
Alberto
Restart your computer and try again.
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"Creative Cloud installer never realize cambios. Enter known contrasena para esta Operación please' than contrasena? : The Adobe aren't. Neither of the Apple (in mi caso)
It's the password of your computer so that your operating system knows that you give permission
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Creative cloud installs and does not open.
Creative cloud installs and does not open.
I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps. I ran the adobe cleaner ETC. It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify
Hello
Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.
Remove the OOBE and AAMUpdater folders.
Mac OS:
- Exit creative Cloud Desktop
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- Download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Windows:
- Exit creative Cloud Desktop
- Go to \Users\\AppData\Local\Adobe\
And C:\Program Files (x 86) \Common Files\Adobe
C:\ProgramData\Adobe
- To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
- Find and delete the files AAMUpdate and OOBE
- 5 re - download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Kind regards
Sandrine
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The creative cloud installation was interrupted by a bsod.
The creative cloud installation was interrupted by a bsod. Now it says I need to download a new copy, but when I click on CC set - up.exe what he comes up with the same error message, so I'm going along in circles.
Please try to remove the Creative app using clouds -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions
Please refer to the document:
- Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
- Error download or update Adobe Creative Cloud applications
- Connect to CC - stuck on "Installing update..."
Concerning
Stéphane
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I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?
Hi J.derrick,
Please check the help below document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
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Cannot install creative cloud Installer
Cannot install creative cloud Installer
Please refer to the site link below and follow the instructions:
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Creative Cloud installer gets to halfway through downloading the desktop application, then disappears, no download, why is this?
I recently bought a student for the 'full package' subscription, my credit card has been charged. Then I download the installer of creative cloud from the site, that's fine, and then I double click the installer of creative cloud according to the instructions, it starts downloading the desktop application, but is only halfway, then disappears.
I tried using safari and chrome, restarted my computer, but none worked.
I noticed that the site won't keep me logged long either, it keeps switching to BUY instead of DOWNLOAD.
Any ideas?
Please read and reply here with the https://forums.adobe.com/thread/1499014 information
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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I ran the installation which opened a blank window with a loading animation. Nothing happened. I rebooted and now Creative cloud installer does not load, I can't uninstall using the uninstall program because it says that the application is running even if I see the nose of this market. I downloaded the file dog and tried a second installation, but which just outside closes after a second execution attempt. Any advice?
Update: 5 atemot to install and now it claims download applications.
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Creative cloud Installer fails to boot into OSX Mavericks
Creative cloud Installer fails to boot into OSX Mavericks. Any ideas?
Hi LoganCallWeb,
You can try to reinstall the Adobe application manager. Go to the HD > library > application support > adobe > caps and rename the folder of caps. After you rename this folder, go to the USER library > application support > adobe > OOBE and rename the OOBE folder as well and install Adobe application manager at the bottom of the link. It should work fine.
http://www.Adobe.com/support/downloads/detail.jsp?ftpID=4774
Let us know if it helps.
Kind regards
Ashish
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