Creative Cloud Application Manager does not open

After some problems with the first CC I had to remove and reinstall. He moved back to version 7.0. After a reboot of my system, I see that creative cloud isn't the automatic opening at startup. I'm going to open Creative Cloud Application Manager to update and it does not open. The creative cloud icon bounces a few times then disappears. I tried to update since the creation of inside the application itself (help > update), but then I got this message:

Screen Shot 2013-08-08 at 10.29.05 PM.png

I've deleted and reinstalled creative cloud, trashed my prefs, rebooted my system, all the normal stuff. But it still doesn't work. Help, please. I need to be able to update the software.

Hi Jessica,.

You can try to uninstall the creative and any product Creative Cloud cloud with uninstalling programs to

Mac HD > Applications > utilities > Adobe Installers

Then run the cleanup tool and remove any cloud creative associates

http://www.Adobe.com/support/contact/cscleanertool.html

Then reinstall the creative application of Cloud and all desktop applications once again, as first Pro CC

-Dave

Tags: Adobe

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