Creative cloud is not updated my Premiere Pro.
I uninstalled and reinstalled, but it's always the installation version 9.0.0 instead of 9.2.0. I have also run the Adobe Creative cloud cleaner tool, but this has not fixed the problem.
Hi vanessas56004252,
Please close all Adobe Applications.
Rename the AdobeUpdaterPrefs.dat in AdobeUpdaterPrefsold.dat file from the following location
Window: C:\Users\< user="" name="">\AppData\Local\Adobe\AAMUpdater\1.0
Mac: ~\library\Application Support\Adobe\AAMUpdater\1.0
Then open the application of CC desktop - try to update
Let us know if it works
Tags: Adobe
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Please check the help below document:
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Hi Oxanan88440522,
In this case, please uninstall creative cloud and rename all the files Adobe After taking the backup of your files / plugins.
Please refer to uninstall creative cloud: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Please see the link to rename / remove folders from Adobe After the creation of the back to the top (do not forget: it will remove also all old if installed Adobe applications): Remove already installed the Adobe application files. Mac OS X
Once done then please restart your machine and install again the creative cloud.
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