Creative cloud moved
I try to install app creative cloud on windows 10. When I try to install, it hangs on "trying to connect to the server" and won't go further. Can someone please. Thank you
N ° 1)
Restart the computer. Follow step 1, 2 and 3 again.
Click on the link below and keep the download page of 6 CS open, do not download whatever it is from there, simply open it and keep.
Download Adobe Creative Suite 6 applications
Step 2)
Click on the link below and download the Zip CC Offline Installer file, extract it to the desktop and Setup.exe and check.
http://trials2.Adobe.com/AdobeProducts/KCCC/1/Win32/ACCCx3_6_0_248.zip
Tags: Adobe
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Lightroom 4.1 installation via Creative Cloud moved
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OK, so I accidentally restarted my computer, I tried again later, and it worked without any problem.
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Creative cloud automatically moved near 5 000 cloud files to the trash.
Creative cloud automatically moved near 5 000 cloud files to the trash. I have about 20 minutes walk from my office, go back and see that 4 888 + files have been moved to the trash in my reviews of mac. There is no way that I could have checked that many files individually to throw, so what gives? How could he do it automatically? How can I solve this problem? Surely, I have time instead of hand than many back files in their records.
To understand why this happened please send logs of the basic clock the Core Sync team.
Use the collector for the Adobe Log tool to https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and send directly to newspapers as well as the explanation of the problem to [email protected]. Please provide additional information described by Warner Harress in this post on the Adobe forum at https://forums.adobe.com/message/8385752#8385752.
To recover the files to their original location, please use the option of restoration of the Archive at https://assets.adobe.com/files?filter=archive.
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My creative cloud watch I upgraded to 5 Lightroom, but there only my license for 4. I'm moving back to 5 CC is CRAWLING. Cat said it is currently not available and the guys at Adobe has been of no help. What should I do?
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update my Photoshop cc through my creative cloud and now takes more time to open the psb files that yesterday were beautiful, moving same layers autour, I now get the beachball! any suggestions?
Perhaps a preferences Reset could fix. Cmd k will lead you to the Photoshop preferences where you will see this screen.
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I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be based in the United Kingdom. Thank you
Here is the link to Adobe Support contact: https://helpx.adobe.com/in/contact.html
Kind regards
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After moving to a new mac my creative cloud app is empty
Hey Adobe guys!
After moving to a new mac with the migration assistant creative cloud app is here, but if I open it, it just shows a blank field and no apps here.
Hi Hannes,
Migration Assistant is not a very good option when you change the mac.
The link below can still be useful:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
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Can product licenses CS5 be moved from PC to Mac? Can they be upgraded to creative cloud?
Can product licenses CS5 be moved from PC to Mac? Can they be upgraded to creative cloud?
Nope.
According to Adobe: L http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm they only permutation of the current versions of the software platform, CS5.5 is 5 versions of return.
A CS5.5 owner gives you "Upgrade price" on CS6, which is always available here: Creative Suite 6 however it receives more updates. This is the latest version available under a perpetual license.
You can also receive a 40% discount on your first year of membership of the CC: pricing and membership creative cloud plans | Adobe Creative Cloud and allows you to install on Mac, PC or both without problem.
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Moving from Windows to Apple with creative cloud
I currently use creative Cloud on Windows applications. I think to get the Apple but I am concerned about licensing and if existing my files will remain intact. One has experience?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
The files that you create belong to you, to put on a USB stick to copy to another computer
I do not use Mac, but there MAY be some differences in project files (for example, a Premiere Pro project file) between versions
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Moved to a new mac, now I can't use creative cloud.
Transferred all the data and applications to a new mac, may not use the software even if I logged on the old machine. Can't reinstall Creative Cloud Desktop app, any more than I can uninstall applications. Stuck.
Migration of Mac with Time Machine WILL NOT WORK with the Adobe program activations due to hidden registration files
Sign out of your account... Uninstall... to run vacuuming...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and prior to the relocation is necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
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Does anyone have a phone number where I can talk to a real human being get my license key for CS4, I can switch to creative cloud? Your help is appreciated! Thank you
Your serial number appears on your account page?
https://www.Adobe.com/account.html . for numbers on your Adobe page... or
Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Also, already reduced the education versions are not eligible for a discount of cloud
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Adobe Creative Cloud [double post]
Hello
So far, no one could help me.
So I'll try to explain what is exactly the problem.
I have a license for Adobe PS and LR for a year (12.09) until October 3.
I tried to stop and by mistake I deleted CC Adobe Photoshop of my
computer because I've always had an older version (CS6).
Now my CS6 (pay pal PS-version) does'nt work more. I tried to
recover Photoshop CC2015.
I still can't use Lightroom and Bridgefrom CC2015, but I can not download PS CC
Once again, but I am still a member paying until October 3.
I tried to buy CC PS once again, but when I want to start and buy again I
the message "you already have PS CC".
It's true, but does not.
I have to wait until October when he stopped my license? This means that
in a meantime I can't use my Photoshop CC.
I think Adobe can bring me a download to fix this problem?
Thanks for trying to help me,
Greetje van Dam
[Moved from the endorsement, general, all Adobe forums Lounge for a specific support by product - moderator forum]
Double post
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Creative cloud keeps restarting so can not download the trial app CC
10 Windows, i7, 256 GB SSD processor, download speed currently between 30 and 40 Mbit/second.
When I try to download InDesign trial happens to 25 or 30% full and creative cloud downloader restart, killing the download. I get this message:
I can't uninstall and reinstall because she refuses to uninstall it, saying: I have apps that need it. Maybe it's because I'm on a 30 day trial of Adobe Framemaker 2015. I guess that even if I bought the CC, I wouldn't be able to install it. When I try to reinstall it, it starts just the creative Cloud already installed application.
What should I do?
Thank you. -Steve Zaslaw
Moving to the cloud creative download & install
Hello Stephen,
Please follow the steps below:
Uninstall Adobe Creative Cloud Control Panel application.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link of shot and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.
It will start the update process and is updated for creative cloud application.
Hope that helps!
Kind regards
Sheena
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Problem with the updates and creative cloud
I have recently moved from perpetual LR to the LRCC. To do this, I downloaded and installed the program "creative cloud." I also downloaded and installed the Psalm I find I have the latest version of LR, but PS 2015.1.2. I have read many power outages of Adobe FAQ etc, but still problems. On the one hand, my request for clouds to create does not say "Creative cloud", it's called "Adobe Application Manager." Even when I redownloaded the creative cloud program, I get the same result. Many troubleshooting FAQ have to do with the feature on the 'Creative cloud' application, I can't make them on "Adobe Application Manager." No matter what I do, in the Adobe Application Manager or a manual "Check for Update" in Photoshop CC, it tells me that I am aware of nothing else available. Yet he clearly also tells me I have 2015.1.2. I tried signing and return several times. So my questions: 1) is equivalent to Adobe Application Manager creative Cloud / if not, how can I get Creative Cloud. (2) how to upgrade my programs? I know that these are the basis and I searched the FAQ and troubleshooting files without result. Thanks in advance.
Responded. Got an answer through Support Adobe.
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CANNOT INSTALL THE CREATIVE CLOUD
I'm out on this one, been trying to install creative cloud for over 2 weeks now. He arrived at a point that I'll have to seriously consider moving to a different design program!
Each time, I'm using any Installer (the installer of the trial of Illustrator, or creative cloud desktop application itself), I get error 205. Here are the troubleshooting steps I used:
1) reboot in safe mode with networking
(2) creative removed completely the cloud and attempted to reinstall
(3) set up a VPN and tried to install it
(4) downloaded an older version of the cloud creative office and tried to update
(5) delete each firewall that I got a computer and the router at the level (user)
(6) reinstalled my operating system (Windows, 10)
Firmware 7) for windows 7 and tried to install it (using all of the above steps)
(8) completely wiped my hard drive and installed windows 7 from scratch (and I tried everything above)
(9) again completely wiped my hard drive and installed windows 10 scratch.
10) has run all applications as an administrator, or created a new admin user to try to make it work this way.
I have no possibility to use another internet connection to do this. I am at a loss of compless for the words, and I worked at IBM for 6 years as technical support.
Here are the contents of my temp DLM file:
13/07/16 07:51:24:423 | [INFO] | | | | | | | 1996 | start of download *.
13/07/16 07:51:24:423 | [INFO] | | | | | | | 1996 | WDM Version is 2.8.0.1
13/07/16 07:51:31:383 | [INFO] | | | | | | | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{B35F6180-E65F-4396-B5FE-0B068CFBAEE2}
13/07/16 07:51:31:383 | [INFO] | | | | | | | 4168 | Preference: The customer put the preference for single stream download
13/07/16 07:51:31:416 | [INFO] | | | | | | | 4160 | number of threads is 0 and active thread count is 1
13/07/16 07:51:31:425 | [INFO] | | | | | | | 5548 | start of download *.
13/07/16 07:51:31:425 | [INFO] | | | | | | | 5548 | WDM Version is 2.8.0.1
13/07/16 07:51:32:593 | [ERROR] | | | | | | | 3004 | Is the windows error code - 12150
13/07/16 07:51:32:724 | [INFO] | | | | | | | 4160 | * Download the file acheves.* *.
13/07/16 07:51:32:825 | [INFO] | | | | | | | 4168 | The file to download is reativeCloud https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C & name = CCLBS & osVersion = 6.3.0 & platform = win32 & version = 3.7.0.272
13/07/16 07:51:32:825 | [INFO] | | | | | | | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{844529F0-8EF0-40E0-B5EA-72EE0E9771EE}
13/07/16 07:51:32:825 | [INFO] | | | | | | | 4168 | Preference: The customer put the preference for single stream download
13/07/16 07:51:32:836 | [INFO] | | | | | | | 7000 | number of threads is 0 and active thread count is 1
13/07/16 07:51:33:322 | [ERROR] | | | | | | | 5812 | Is the windows error code - 12150
13/07/16 07:51:33:431 | [INFO] | | | | | | | 7000 | * Download the file acheves.* *.
13/07/16 07:51:33:561 | [INFO] | | | | | | | 4168 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/3_7/ClientData/ClientData.json
13/07/16 07:51:33:562 | [INFO] | | | | | | | 4168 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{0217DEEF-147F-4BA1-B1F2-CAC177CE3DEB}
13/07/16 07:51:33:562 | [INFO] | | | | | | | 4168 | Preference: The customer put the preference for single stream download
13/07/16 07:51:33:573 | [INFO] | | | | | | | 1144. number of threads is 0 and active thread count is 1
13/07/16 07:51:34:171 | [INFO] | | | | | | | 1144. * Download the file acheves.* *.
13/07/16 07:51:40:396 | [INFO] | | | | | | | 5528 | start of download *.
13/07/16 07:51:40:396 | [INFO] | | | | | | | 5528 | WDM Version is 2.8.0.1
13/07/16 07:51:40:401 | [INFO] | | | | | | | 5528 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272/mani fest.xml
13/07/16 07:51:40:401 | [INFO] | | | | | | | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/manifest.xml
13/07/16 07:51:40:502 | [INFO] | | | | | | | 5528 | Preference: The customer put the preference for single stream download
13/07/16 07:51:40:907 | [INFO] | | | | | | | 732. * Download the file acheves.* *.
13/07/16 07:51:41:118 | [INFO] | | | | | | | 5528 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272//val idation.xml
13/07/16 07:51:41:118 | [INFO] | | | | | | | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/validation.xml
13/07/16 07:51:41:219 | [INFO] | | | | | | | 5528 | Preference: The customer put the preference for single stream download
13/07/16 07:51:41:524 | [INFO] | | | | | | | 4948. * Download the file acheves.* *.
13/07/16 07:51:41:734 | [INFO] | | | | | | | 5528 | The file to download is ip http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/packages/ACCC_3_7_PDIMPackage_272/PDIM.z
13/07/16 07:51:41:734 | [INFO] | | | | | | | 5528 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\{B9544D21-843C-41B3-AFD2-875922E3474C}/PDIM.zip
13/07/16 07:51:41:907 | [INFO] | | | | | | | 5528 | The HEAD request header field is:
HTTP/1.1 200 OK
Connection: keep-alive
Date: Wednesday, July 13, 2016 11:51:41 GMT
Content-Length: 1563322
Content-Type: application/zip
Content-MD5: S45CgwetASdljCbZcXd0Gg is
Last modified: Wednesday, June 8, 2016 14:30:29 GMT
Accept-Ranges: bytes
ETag: "4b8e428307ad0127658c26d97177741a:1465479877".
Server: Apache
13/07/16 07:51:41:927 | [INFO] | | | | | | | 5528 | Check the HTTP header for the byte range request:
13/07/16 07:51:41:927 | [INFO] | | | | | | | 5528 | The content of the header:
HTTP/1.1 206 partial content
Connection: keep-alive
Date: Wednesday, July 13, 2016 11:51:41 GMT
Content-Length: 2
Content-Type: application/zip
Content-MD5: S45CgwetASdljCbZcXd0Gg is
Content-Range: bytes 1563320-1563321/1563322
Last modified: Wednesday, June 8, 2016 14:30:29 GMT
Accept-Ranges: bytes
ETag: "4b8e428307ad0127658c26d97177741a:1465479877".
Server: Apache
13/07/16 07:51:44:971 | [ERROR] | | | | | | | 6648 | Download job: could not validate segment (0)
13/07/16 07:51:44:971 | [ERROR] | | | | | | | 6648 | the download work (0) could not run. The State of the work is STOPPED_STATE
13/07/16 07:51:45:235 | [INFO] | | | | | | | 4844 | an intermittent error. Try again now. Error code is 417 and the type of error is - 60
13/07/16 16:05:42:267 | [INFO] | | | | | | | 4824. start of download *.
13/07/16 16:05:42:267 | [INFO] | | | | | | | 4824. WDM Version is 2.8.0.1
13/07/16 16:05:49:415 | [INFO] | | | | | | | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{7BA80B49-74CB-475D-90C6-0ECBA60A63CE}
13/07/16 16:05:49:415 | [INFO] | | | | | | | 6288 | Preference: The customer put the preference for single stream download
13/07/16 16:05:49:468 | [INFO] | | | | | | | 6900 | number of threads is 0 and active thread count is 1
13/07/16 16:05:49:481 | [INFO] | | | | | | | 5452 | start of download *.
13/07/16 16:05:49:482 | [INFO] | | | | | | | 5452 | WDM Version is 2.8.0.1
13/07/16 16:05:50:429 | [ERROR] | | | | | | | 6896 | Is the windows error code - 12150
13/07/16 16:05:50:583 | [INFO] | | | | | | | 6900 | * Download the file acheves.* *.
13/07/16 16:05:50:708 | [INFO] | | | | | | | 6288 | The file to download is reativeCloud https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=C & name = CCLBS & osVersion = 6.3.0 & platform = win32 & version = 3.7.0.272
13/07/16 16:05:50:708 | [INFO] | | | | | | | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{6A2443AB-9CDE-4146-9EE8-2752E50C02D7}
13/07/16 16:05:50:709 | [INFO] | | | | | | | 6288 | Preference: The customer put the preference for single stream download
13/07/16 16:05:50:720 | [INFO] | | | | | | | 6960. number of threads is 0 and active thread count is 1
13/07/16 16:05:50:999 | [ERROR] | | | | | | | 6956. Is the windows error code - 12150
13/07/16 16:05:51:122 | [INFO] | | | | | | | 6960. * Download the file acheves.* *.
13/07/16 16:05:51:344 | [INFO] | | | | | | | 6288 | The file to download is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/3_7/ClientData/ClientData.json
13/07/16 16:05:51:344 | [INFO] | | | | | | | 6288 | Going to download the file to C:\Users\Jon\AppData\Local\Temp\/{B06A0B15-2B3B-48E3-BE4A-2141D2AF33DD}
13/07/16 16:05:51:344 | [INFO] | | | | | | | 6288 | Preference: The customer put the preference for single stream download
13/07/16 16:05:51:356 | [INFO] | | | | | | | 7004. number of threads is 0 and active thread count is 1
13/07/16 16:05:51:961 | [INFO] | | | | | | | 7004. * Download the file acheves.* *.
13/07/16 16:06:15:466 | [INFO] | | | | | | | 4824. *******************End****************
13/07/16 16:06:15:575 | [INFO] | | | | | | | 4824. *******************End****************
I spent about 10 hours on the patches for this NIGHTMARE, in WINDOWS 7! With no luck at all! I don't know why ADOBE engineers for 4 years, could not fix this problem. That much seems to have.
I solved it all... by the UPGRADE FREE, WIN 7 to 10 Windows. Therefore, there must be something internally in registry files or corrupted files, UPDATES of WINDOWS regualr does not resolve. Where the 10 latest WINDOWS Installer, makes everything works again. This means that the ADOBE's CLOUD is designed more to WIN 10 and not the older versions of WINDOWS. Basically... well enough! I would say that...
Good luck to all! I think a new installation of WINDOWS, with the registration of your daily files to a backup HD is the ticket! It is something to do with the ADOBE SECURITY ISSUES, old ADOBE software and installs latest. Who confuse SECURITY in the CLOUD, I'd bet. The CLOUD of ADOBE wants a new PC, without the OLD files, registry files or corrupted files on install! I'm not a software engineer... just someone who had been on the apples, Mac, Pc and think so smarter than average wannabee software TECH.
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