I'm moving to cs 4 to creative cloud. I can't send an e-mail or contact adobe and I'm very frustrated. I can't connect with a human being

Similar Questions

• Buenas alguien sabe por Que, no creative cloud I can open el?, don't dice that can be damaged o no is encuentra el programa

  Buenas alguien sabe por Que, no creative cloud I can open el?, don't dice that can be damaged o no is encuentra el programa.

  Your computer meets the minimum specifications?

  Use the cleaning of Adobe and reinstall:

  https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

• Video uploads to the creative cloud but can not open it? And wrote of zero byte

  Video uploads to the creative cloud but can not open it? And wrote of zero byte

  You download the file using file synchronization or the use of the active site CC to https://assets.adobe.com? Which shows Details Panel? It should show the size.

  For example:

  

• My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.

  My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.  How to stop the update process, or reload?  I have to reinstall everything?

  Hello

  You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.

  (Mac)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  Go to c:/programdata/Adobe and oobe and rename it oobe.old

  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

• Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step is really for a solution online

  Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:

  Problem event name: BEX

  Application name: Cloud.exe Creative

  Application version: 3.4.3.189

  The timestamp of the application: a 56702, 75

  The name of the module with the error: StackHash_0a9e

  Version of the module with the error: 0.0.0.0

  The module of time with error stamp: 00000000

  The exception of compensation: 00000000

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.1.7601.2.1.0.768.2

  Language code: 1049

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  
  

  uninstall all cc on your computer.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  suspend your antivirus/antimalware

  Right-click on the file to install the desktop application, and then click "Run as Administrator".

• Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I can't redownload

  Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe Acrobat DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I use a mac, I can't redownload until it is gone from the top of the cloud. Can someone tell me if this has happened to them before and what I can do to remove it so I can redownload. Ive put a picture below so that you can understand what I mean.

  

  Hello

  Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.

  Now exit Adobe all associates of process as creative cloud, CC, CCX, Core sync, broker CIB Adobe and then launch creative cloud app again and try to download Acrobat.

• HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could

  HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could never get to download Photoshop.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Hi I want to buy creative cloud membership can I buy through the debit card because at the moment, it shows me the only card of credit (Visa, Master Card) option only?

  Payment by credit card is accepted for membership in creative cloud and PayPal is accepted in some countries supported.

  Please visit the Creative Cloud FAQ and Adobe stores | FAQ order online and your payment.

• Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I cannot install the suite Criative cloud reinstall every time, she told me that gave the error in installation and transferred me the site of re - download the creative cloud. Can you help me?

  I cannot install the suite Criative cloud reinstall every time, she told me that gave the error in installation and transferred me the site of re - download the creative cloud. Can you help me?

  uninstall all cc (if nothing is installed) by using the adobe uninstaller programs.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer, and then install, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

• I am a student and should have creative cloud as part of my tuition. I downloaded last year and everything worked fine. Now, for some reason, my licenses have expired.

  I am a student and should have creative cloud as part of my tuition. I downloaded last year and everything worked fine. Now, for some reason, my licenses have expired.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I'm not able to install illustrator creative cloud CC. This is the error when I download creative cloud app. "Cannot write the registry value. "Verify permissions, and then try again.

  I'm not able to install illustrator creative cloud CC. This is the error when I download creative cloud app. "Cannot write the registry value. "Verify permissions, and then try again.

  No one can tell you anything without the info adequate system or other technical details, including the exact error message.

  Mylenium

• Unable to connect to creative cloud but can connect to the adobe site... Please help

  Unable to connect to creative cloud but can connect to the adobe site... Please help

  already done. without success. now chat with adobe helpdesk. Thank you

• My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there letters and

  My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• Hi, I bought a new computer yesterday and I need to re install my creative cloud, I can do this on my new computer?

  I buy a new computer and I need to re install my creative cloud, I can install my programs again, but on my new one? Thank you

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications