Similar Questions

• Purchased Acrobat DC Pro but creative cloud tells me that I have to pay again!  What is going on??

  I went for a subscription to Acrobat Pro but Cloud tells me that I must pay for the subscription again!  Which continues as it looks like I'm being double billed?

  I'm sorry but there is no license under this code to identify Adobe as well.

  Please contact customer service to check the Adobe ID, associated with the CC license.

• Adobe Creative Cloud not recognizing Applications installed after download problems

  Hello

  Can't find a satisfactory answer in the forums!

  I was prompted to update ACC app the other day and ended with the 1002 very annoying error!

  I have searched the forum and followed the advice of a staff member on how to remove the application, use the vacuum cleaner (missing some vital info there!) and how to download the app again.

  Which seemed to go all well enough - well, not really!

  None of my existing applications already downloaded have been recognized by the PS app, I, ID, bridge, Muse etc.

  How awful! Now I have to redownload all apps and that takes a lot of time with my download speed and I need to work! The customers are waiting!

  How can it set without having to re - download applications and without upsetting the boat any more?

  I'm on a PC with Windows 7 modern

  Thank you

  Hi JoziG,

  I agree to the suggestions of kglad, however, before you reinstall the remaining applications, please try to change the language setting for Adobe Creative Cloud applications and share the results.

  Thank you

• 5 Lightroom without creative cloud - not recognizing serial number

  Hello

  I need help.  I bought 5 Lightroom and installation disk - my Mac is not a CD rom.  I ' l tried to download a free trial of Lightroom 5 so I can activate it with it the serial number.  When I use the serial number, it does not go further and said to contact technical support.

  I want to just 5 Lightroom... no cloud creation, no PS...

  Help, please

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

• PSE is not recognizing that I have disabled an old computer so that I can add it to a new computer

  I had my PES installed on both computers, which is allowed with my serial number.  I just got a new computer so I disabled a computer and I tried to add it to my new computer, but I get a message telling me that I can have it only on two computers.  How can I get the computer to recognize that I took it from my old computer?  Help, please!

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.  They can help to clear up questions with deactivations as well.

  Here is a link to a page with options to help make contact:

  http://www.Adobe.com/support/download-install/supportinfo/

• What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  TC III

  The $9.99 rate is only for Photoshop and Lightroom. The entire Collection of CC is $ 49.99 per month.

• How am I supposed to download, install and activate the creative cloud 15 systems that are NOT (and cannot) have an internet connection?

  These systems are on 2 networks which will not always have an internet connection. Because of the environment they live in they can not be connected. Period. So I'm supposed to get rid of Adobe products?

  We offer deployments offline serial number with Creative Cloud for businesses.

  Create packages of license serial number for Adobe Creative Cloud for businesses

• Creative cloud not install after that I put my user password

  Creative cloud not install after I put my user/administrators password, nothing happens after. I have creative cloud before but I deleted it instead of uninstall. I tried everything and nothing works, I have urgent need! someone please help! -Thank you

  When you install or update, it's PROBABLY your operating system for you to prove that you have by asking your COMPUTER, not your Adobe https://forums.adobe.com/thread/2139902 password password

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

• Acrobat XI stop working.  I uninstalled then went creative cloud to reinstall that CC could not reinstall helps 50 error code

  Acrobat XI stop working.  I uninstalled then went creative cloud to reinstall that CC could not reinstall helps 50 error code

  Thanks for your help.  I finally just called Adobe and they fixed

  quickly by doing things that was clearly over this old man's head.

  W. mercer dye

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• I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  I can't connect to creative cloud, and so I can not install the Photoshop account I paid for.  I changed my ID adobe several times, but I can't connect to creative cloud, he always says I have the wrong password.  Help, please. Thank U

  Hello

  Please contact the support.

  Contact the customer service

  Concerning

• whenever I try to download any application, creative cloud informs me that I am not paying, when I actually pay each month

  whenever I try to download any application, creative cloud informs me that I am not paying, when I actually pay each month! helpppp

  I don't see a subscription by using the e-mail address you use for this forum. Please login with the email/AdobeID you bought with and then try again.

• When I try to go beyond the trial version, it is said that it does not recognize that I have photoshop

  I bought the creative cloud CS6 in 2013 and have since then had few problems of resettlement. I recently bought a new laptop and reinstalled creative cloud. I downloaded photoshop and the trial version has expired, but when I connect to my account it says that I do not have a "Member" (this was a one-time purchase of the student). I tried options on other forum responses to this topic (the test expired link here: Adobe Creative Cloud apps back after 2015 updated CC test mode ), but still does not allow me to continue using it. What should I do?

  
  

  I use 10 on your laptop brand new windows which is well able for CS6.

  Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas

• Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  If your cloud subscription does not appear on your account page, https://accounts.adobe.com/ , and then click Plans & products at the top, you need to contact Adobe for support hours

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Windows Movie Maker, Media Center, DVD Creator, does not recognize that I have an engraver of DVD/CD operation to date.

  I have a Dell with Windows XP Media Edition desk top. I was always able to create movies using Windows Movie Maker and also by Media Edition and burn them to a DVD and a CD even. I can play any CD or DVD in the readers, however, I can't save or burn more. I get error 19 asking me to make sure I have a recorder. Whatever program I am in does not recognize that I have a DVD/CD burner. I have uninstalled and reinstalled software, scanned the players only to discover that they are up-to-date and are working properly. Except that they are not work properly. I have a TSST corp DVD +-RW TS - H553A I do most of my record with. I have been to Fix Windows and he's always broke. Any ideas?

  I have a Dell with Windows XP Media Edition desk top. I was always able to create movies using Windows Movie Maker and also by Media Edition and burn them to a DVD and a CD even. I can play any CD or DVD in the readers, however, I can't save or burn more. I get error 19 asking me to make sure I have a recorder. Whatever program I am in does not recognize that I have a DVD/CD burner. I have uninstalled and reinstalled software, scanned the players only to discover that they are up-to-date and are working properly. Except that they are not work properly. I have a TSST corp DVD +-RW TS - H553A I do most of my record with. I have been to Fix Windows and he's always broke. Any ideas?

  =================================
  It is possible that you have a hardware problem with
  your burner but... the following article might
  be worth a visit:

  (314060) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060/en-us John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - to proceed at your own risk

• Windows 7 will not recognize that I have installed the driver for my MICROSOFT xbox wireless gaming receiver

  Hello
  first of all, let me say thanks for reading this e-mail message. I have a problem with windows 7 64 bit recognizing that I have a driver installed on my compuetr, I installed the tha tcame with the cd software and that did not work, it appears as an unknown device in devices and printers, I tried to download the driver for windows 7 64 bit on the microsoft site after uninstalling CD. then I have insalled Traore, one on the microsoft site and it says the same thing, I can't then turned to devices and printers and he said that this device does not a driver installed. I tried so many times with the same results. I restored the system time ind time new and re-installed windows 7 two times and still the same problem, I've done alll I can again and again until im just sitting at the computer that I'm beyond angry, now just totally lost it please can you help as I think I've tried everything

  Thank you for the hope

  creepyz

  Hi creepyz,

  Please see things to try when the game Microsoft Xbox wireless receiver is not detected in Windows PC.

  1. check that the accessory is an accessory wireless Xbox 360 officially licensed.

  2. examine or replace the batteries to make sure that you loaded the batteries of the accessory wireless Xbox 360.

  3. move the receiver away from other devices that may interfere with the communication between the receiver and the accessory wireless Xbox 360 Wireless.

  4. Note: devices such as wireless routers, phones wireless and microwave ovens can generate Wireless interference.

  5. If the light on the receiver does not light, check the USB connection between the receiver and your computer. Make sure that the receiver is connected to a powered USB 2.0 port.

  6. If you use a wireless keyboard or mouse, disconnect the keyboard or the mouse, then reconnect the wireless gaming receiver. Then try reconnecting your device wireless Xbox 360 to the PC.

  See please visit the link below which deals with this subject.

  http://support.Xbox.com/support/en/us/Xbox360/KB.aspx?ID=933709&lcid=1033&category=hardware

  Please check How to configure and use your Xbox 360 Wireless Gaming receiver for Windows, for more help, check out the following links below.

  ·         http://support.Xbox.com/support/en/us/NXE/contactus.aspx Support for Xbox

  ·         http://forums.Xbox.com/ Forums

  Concerning

  Arona - Microsoft technical support engineer
  Visit our Microsoft answers feedback Forum and let us know what you think