Adobe Creative Cloud not recognizing Applications installed after download problems

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• Hello gentlemen, someone can help me, I can't install adobe creative cloude, more late to install Premiere Pro, as update internet explorer, I have good connection and etc, but seems everything except the applications screen that gets the message er dowlo

  Hello gentlemen, someone can help me, I can't install adobe creative cloude, more late to install Premiere Pro, as update internet explore, I have the good connection and etc., but appears anything but the applications screen that gets the dowload error message, I do?

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• Creative cloud not recognizing that I have purchased a license, only allow me a free trial of Photoshop

  Hello

  I recently bought a license of cloud to create to a co-worker. The initial download of the Creative Launcher of cloud package, I have created a new package, entered my license code that has been accepted and then selected who I want before installing apps.

  When enter Adobe Creative Cloud and selection of apps to download now don't seem to be recognizing my license, as it is only allowing a free trial or purchase the option for most applications. This license has been purchased with Photoshop in mind.

  Thanks in advance for your answers,

  Alex

  Hello

  Please open the hosts file and remove Adobe.com enteries

  Windows:-hosts of the C:\Windows\System32\drivers\etc\

  MAC: s ' please click on 'Go' > go to record > / etc, open "hosts" of the folder and check for all inputs of Adobe.com

• I am subscribed client Adobe Creative cloud for a while. I have problems. This month, they have not taken my license. All programs have been updated evaluation version. I need your help please

  Je am a customer Subscriber to Adobe Creative cloud for a while. I have problems. This month they do not have decision-making my driver's license. All the programs have been Update test version. I need to your emergency help please

  Hello Mara,

  If you are facing lawsuits error on CC2015, please see the help document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.

  I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.

  Hello

  You can also see Cloud Creative applications back in test mode after an update until 2015 for CC

  Hope that helps!

  Kind regards

  Sheena

• Adobe Creative Cloud not install desktop application - crashes at halfway through the installion...

  Hello

  I try to install the creative cloud desktop application in order to install the software on my Mac CC. I downloaded the Adobe installer and start installation then accident in the middle of the. There is no error message, he just left. I tried to create a new administrator account in system preferences (such as suggested in Adobe's Support pages) and tried to install when you logged into this account, but the same thing happens...

  Any help would be welcome!

  Thank you

  Tom

  OS Mavericks (10.9.5) 3.1 GHz Inel Core i7 iMac

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Milestone:

  Find an Adobe Creative Cloud and Adobe Application Manager folder under utility window and Trash records two.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  Then try to install Adobe Creative Cloud app again.

  Reference:

  When you download the installer of creative cloud, the process stops at halfway through just and that it does not install anything

• Adobe Creative Cloud not find installed applications

  I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.

  I tried the following and it didn't work.

  1. replace Perf of language of the International North America

  2 remove the file opm.db from the OOBE folder

  3. Uninstall and reinstall CC Desktop

  4. run the Adobe Creative Cloud cleaning tool

  Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.

  I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.

  Finally, Adobe can give me an answer.

  The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.

  I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.

  This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.

• Problems with my order Adobe Creative Cloud and do it installed or correctly synchronized

  I have an order of licenses CC - but when I install it on my computer it installs as a trial and wrote that I just finished the trail.  I want full access to the programs that we pay for, how do I get the license in order to synchronize it with my install?  We are supposed to be able to install programs on several computers, but almost every time I do the installation (after wiping all the Adobe products on my system) it works as a trial and said that my account has not all the records of licenses, but when I log on the site I have access to download the packages to install.

  I need help with this program installed on mac computers, I am using in my school.

  Hi Keith,

  It seems you have creative cloud on behalf of the company.

  You can follow the articles: create the serial number of packets license for Adobe Creative Cloud for business and Creative Adobe Creative Cloud license file that will help you activate your deployed applications.

  Let us know if it works or not.

  Thank you

  Yann Arora

• Adobe Creative Cloud app fails to install on Mac OSX El Capitan

  I'm trying to install Adobe Creative cloud on an own MacBook Pro under OS El Capitan.

  I tried to download Creative Cloud desktop application on the app catalog Adobe Creative Cloud | Adobe Creative Cloud. When I click on the downloaded dmg file, the installation starts, then throws an error 205 and leaves. The message displayed: "we met with the following problems: there seems to be a problem with the files downloaded.» For troubleshooting tips, please visit our customer support page. (Error code: 205) »

  I tried to download Lightroom from the same catalog page, who first attempts to install the creative application of cloud. The result is the same.
  Then I spent hours in the forums, I tried the creative and tried all cloud cleaning tool, the result is always the same.

  Then I tried Adobe Application Manager: Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager, which also failed. The message is: ' we encountered the following problems: Sorry, there seems to be a problem with the download process (error code: A12E5).» For troubleshooting tips, please visit our customer support page. »

  It is a new Mac, any Adobe product is installed on it. Before I tried Adobe Application Manager it were nothing, except for the empty folder 'limit' in the folder Application Support for Adobe. After the attempt to install the Manager, there are several issues, including OOBE.

  Please help me to install the creative cloud. It's really frustrating, I don't know what else I can try.

  Hello

  Please see the below help document for error 205:

  https://helpx.Adobe.com/creative-cloud/kb/download-update-errors.html

  A12E5 an error, please see A12E5 error installing Adobe Creative product cloud

  Hope that helps!

  Kind regards

  Sheena

• Adobe Creative Cloud is "missing or damaged" after the migration to the new MacBook.

  I just moved into a new MacBook Pro and I'm getting things set up. There is some kind of problem with the creative cloud Manager application. It will not start. And when I try to run the installer, I see this error:

  

  I have re-uploaded the installer of creative cloud DMG several times with the same result. Any ideas?

  Thank you! It was a bit messier than that, but these basic steps and resources were what I needed. I had trouble along the way, so I did a couple of things:

  1) restart after trashing Adobe Creative Cloud and Adobe Application Manager files.

  (2) disconnect from creative cloud on my old system.

• May I know where can download creative cloud desktop offline application install?

  all I know creative Cloud desktop application obtained offline Installer, and I know where I can download?
  because of my internet speed of slow super House... unable to download and install it.

  Hello

  Please follow the steps below to download offline Installer

  For Mac

  1) click on this link https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  (2) open a new tab in the same browser, and then click

  3) http://prodesigntools.com/trials2/AdobeProducts/KCCC/1/osx10/ACCCx3_5_1_209.dmg

  For windows

  1) click on this link https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  (2) open a new tab in the same browser, and then click

  3) http://prodesigntools.com/trials2/AdobeProducts/KCCC/1/win32/ACCCx3_5_1_209.zip

• Adobe Creative Cloud not opening!

  I used the cloud creative adobe and downloaded Photoshop but I had a virus on my computer so I used the system restore. After that I tried opening creative cloud by double clicking on the icon on the desktop, however it is not opening. I tried to uninstall it and reinstall but the uninstaller wont open even when I went to the control panel and clicked on the button change/uninstall"." I also tried to use Adobe for creative cloud unistaller and he finished with errors and after restarting my laptop, the program is still on my computer. Help, please! I have 10 windows as my operating system.

  Well in this case I would advice you Contact Customer Care as a troubleshooting technique may be necessary.

• 5 Lightroom without creative cloud - not recognizing serial number

  Hello

  I need help.  I bought 5 Lightroom and installation disk - my Mac is not a CD rom.  I ' l tried to download a free trial of Lightroom 5 so I can activate it with it the serial number.  When I use the serial number, it does not go further and said to contact technical support.

  I want to just 5 Lightroom... no cloud creation, no PS...

  Help, please

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

• I bought an annual subscription from month to month with Adobe Creative Cloud. I have the applications installed on my Mac but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to dow

  I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Adobe Creative Cloud is installed, but does not load properly?

  Hello

  I installed Adobe Creative Cloud and I'm trying to download a free trial of photoshop, but I can't. Whenever I launch CC, the pop-up window and at the top it says is 'Creative cloud' with an icon of parameters at the top, but the rest is empty and I can't click on anything!

  Help, please!

  Hi Carolina,.

  Please try to delete folder OOBE to this place than the launch and the connection to CC Deslktop apps.

  Windows:

  C:\Users\(your username) \AppData\Local\Adobe

  Mac:

  ~/Library/application support/Adobe

  Please let us know if it helps.

  Kind regards

  Abhijit