Windows empty creative cloud after the first installation. where is the problem?

Hi all, I have install a creative cloud of the trial for lightroom, but after the windows installation is empty, so I can't install lightroom. where is the problem? can someone help me?

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Arturo

Catta.JPG

As the primary diagnosis, try to remove the file opm.db once and check.

Launch the Task Manager, to terminate any process like the creative cloud, CoreSync Adobe related to... etc.

Then follow the procedure below:

Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

Type below command and press the enter"" key.

AppData

It will open the Appdata folder.

Then go to the Local > Adobe > OOBE. OOBE folder and delete "' Opm.db ' file."

Once you had deleted opm.db fIsland, relaunch the application Adobe Creative Cloud and check.

Tags: Adobe

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