Creative cloud screen is completely white. Do you know which is the problem?
Hi, I installed creative cloud to download InDesign, but I can't do it because there is nothing in the form of creative clouds, is completely white. Do you know which is the problem?
Thank you
Chiara
Hi Chiara,
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
Tags: Adobe
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Creative cloud opens only a white screen
Creative cloud opens only a white screen
Hi Melissa,
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
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Need help to open two images with the same file with different exposures on the screen at the same time in the Photoshop creative cloud (in previous versions we could open two images of the same nef (raw) file and then combine them on the screen with the move tool. They have become a composite of two layers which could be developed further with the mask tool.
Hello
Please go to the preferences > workspace and uncheck the option 'open the document in the tabs '.
Now you can click on file and choose file > open and open the two images in two different windows which can be arranged side by side.
Thank you
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[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
First of all, such that added to your message of origin by a Mod, please do not post the same question twice
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIMECreative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
Creative cloud window is blank white without buttons or options or progress bar
After my first continued to hang, a window pops up saying the application was damaged and reinstall. So after one install my first cc version and try to reinstall, the creative cloud window is blank white without buttons or options or progress bar.
Hi Adam,.
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
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Hello!!! need help! need to know if the book of Jim Maivald on Adobe dreamweaver is included in my purchase of adobe creative cloud. Please inform. Thank you!!!
No, it isn't.
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Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
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Have you had to face the problem, that there is no an error but just can't open Lightroom app on your computer? I have a photoshop, but not Lightroom work and plan creative cloud... Almost all tried, nothing does not help and may not always know where the problem...
Windows. I just did a cover on my pc and reinstalled cloud once again, now everything seems ifne, thank you
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It was working fine the other day but then I had to reinstall and it started doing this and ive tried to delete a few records as others have been informed. Yet now progress. IM on windows 10 and have little x 64.
Uninstall Adobe Creative Cloud Control Panel application.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link of shot and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.
It will start the update process and is updated for creative cloud application.
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I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
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IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, says that I don't have license, license does not work.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I already pay for my creative cloud through license and there is no way to find the serial number
I already pay for my creative cloud through license and there is no way to find the serial number. I have in my account adobe my order number and everything. When I open creative cloud and install the 2 app photo and the Lr, ask me to pay again.
Who knows something?
Cloud programs are not serial numbers
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hello. I'm about to get creative cloud for student membership. I get Sweden which means that programs like photoshop ex will be in Swedish. I want it in English. How can I do this?
If you want to change the language for an application that is already installed on your computer, you will need to change the preferred language, Uninstall and reinstall the application.
You can do this easily from the creative cloud desktop application. Please see this document for more information:
Set the installation language. Applications installed after Exchange of the language will be in the newly configured language.
You can see answers to other frequently asked questions creative cloud here:
I hope this helps.
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Megha Rawat
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I bought after effects cc but my creative cloud of office don't seem to know anything?
I bought after effects cc but my creative cloud of office don't seem to know anything? And when I try to open once I wonder always to buy it or to activate...
I tried to download it again several times, but without success, he is still telling me that the time of the trial is finished with a button telling me to buy it.
Check your Adobe ID and call customer service if you still have problems. The Adobe ID that you used to buy the collection of CC is the same as one you should use for all your creative cloud stuff.
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Your subscription license allows you to have two facilities activated, so if both machines meets the system requirements so you should be able to install and connect the two.
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