Creative cloud still thinks that I am using a trial
Long story short, creative cloud (primarily photoshop) does not recognize my apps are paid for (he believes that I always use a trial even after the signing-he wants a product code, even if I do not have).
Others have had problems, but their solutions or whatnot don't seem to work.
This is my last attempt to solve this before going directly to the customer service.
Thank you
If you use Photoshop at all, you may need to install the latest update for this problem. See this blog for more information:
http://blogs.adobe.com/crawlspace/2013/01/Photoshop-13-0-413-1-2-updat 're-now - available.html
If you do not have Photoshop, try the solution that others have mentioned previously:
- Open Adobe Application Manager (AAM).
- If it is necessary, let MAO all automatic updates and restart itself.
- Sign in using your Adobe ID (optionally, you can close MAO at this point.)
- Open an application (e.g. InDesign CC) CC.
- If you are asked (for example, you get the trial screen), click on "license this software" and sign in with your Adobe ID
Refer to
- software creation says cloud my free trial has expired, but I have a paid subscription
- Launch of creative products of Cloud in test on non-English operating systems. CCM, CS6
Concerning
Baudier
Tags: Adobe
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Creative cloud falsely think that Premiere Pro is installed.
So I have a little problem here. A few days ago, I downloaded and installed Premiere Pro trial through creative cloud, however my computer (Windows) ran into problems and I had to restore it back to the top of before that PP has been installed. I went to re - install through the creative cloud, however, she was already identified as being installed and only offered a "update" button that would fail whenever I tried.
I can't "Uninstall" Premiere Pro, because it is not located on my computer anywhere and is not in Add/Remove programs. I also uninstalled and reinstalled cloud creative, but without success.
Does anyone have an idea as to what I can do to remake a new installation of Premiere Pro?
Hi Aymin,
Please follow the steps:
1. go to add/remove programs and uninstall CC Office if it is present.
2. go to the Files(X86) C/Program Files/Adobe/OOBE /Common and rename to OOBE.old
Go to the C/Program Files(X86) /Common Files/Adobe/Caps and rename to Caps.old
3. download and install CC Office: https://creative.adobe.com/products/creative-cloud and you should see installation option.
If it still does not work try to download Premiere Pro since the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please follow the very important instructions before downloading.
Kind regards
Romit Sinha
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I bought Creative Cloud but he says: I am using a trial
I paid for a year in its entirety for creative cloud. The payment is taken from my bank account, but all my creative programs cloud say I am using a 30 day trial.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I use a Mac. I "upgraded" to of LR4 LR5. I don't want to be a member of the "creative cloud." I just want to use the software that I bought, more precisely to load on my SmugMug account. Is it possible to use an add-on for this? Opening and LR4 were easy, but I think it's impossible without subscribing to CC.
do you mean that you get a page Adobe Adobe ID, wondering like that? If you have followed my second just method?
If this is the case, this isn't an obligation to subscribe to the CC, but just a completely - a free Adobe ID, email and a password which can identify you.
In fact, it is the same name of username/password used to log-in on this forum.
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I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.
Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).
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I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
Mylenium
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Creative Cloud and Adobe Acrobat Pro Xl - why he claims that I'm using a trial
I am a member of creative cloud and every time I try to use Adobe Acrobat Pro Xl, it says that I am using the trial and I have 0 days left. I removed and installed the program several times, but the problem persists. Other work programs very well (illustrator CS6, Photoshop CS6 and InDesign CS6). I have not now what to do more! I also checked that the language is International English. I am from Finland.
Hi Tania,.
I wanted to check with you again on the forums. Have you tried to uninstall Acrobat, restarting, disconnect you and sign in CCM and reinstall Acrobat?
Let me know if it works!
Best regards, Stacy
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Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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whenever I try to download any application, creative cloud informs me that I am not paying, when I actually pay each month! helpppp
I don't see a subscription by using the e-mail address you use for this forum. Please login with the email/AdobeID you bought with and then try again.
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Acrobat XI stop working. I uninstalled then went creative cloud to reinstall that CC could not reinstall helps 50 error code
Thanks for your help. I finally just called Adobe and they fixed
quickly by doing things that was clearly over this old man's head.
W. mercer dye
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With the help of creative cloud with multiple devices? (single use)
When registering to creative cloud, how devices that allow personal office use? I am eager to the software for my laptop and iMac (Plans for individuals / customer existing CS / full at £27,34 per month).
Thank you, Sarah
Found:
You can install and activate office of CC on both computers applications, regardless of operating systems, for the person associated with the CC membership...
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I bought but creative cloud still ask to buy and work as a trial
I bought but creative cloud still ask to buy and to collaborate in the trial. How my work bought.
Hi Mory,
Please follow the article: Solve common Adobe Creative cloud activation of (log) and questions (disconnect) disabling or error messages which will help you get the number fixed.
Let us know if it works or not.
Thank you
Yann Arora
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How can I change the creative cloud of membership that includes only Photoshop and Lightroom?
How can I change the creative cloud of membership that includes only Photoshop and Lightroom?
Hello
Please follow:update or change your plan creative cloud
For more details; Please contact customer service
Kind regards
Sheena
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I tried to google an answer, but I found nothing. I need programs for my graphic design studies. I paid for the creative cloud but insofar as the program is a mistake after another. Can someone help me with error 1002? He's trying to install an update, but after I press install now I get error to you.
Had the same issue moments.
Found an answer here:
I uninstalled and reinstalled creative cloud by following these instructions, and it works again.
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Hey everyone I think that I've used before, but if I did I forgot how, does anyone know if you can add edge animate in a slideshow or use scrolling text within a slide show effect?
what I try to do is animate the text on different slides in a slide show, where each slide has different effects and text. If I can't do that, what anyone has any ideas?
There are several answers to various parts in your question:
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(- let slide shows meet your roll is a characteristic third effects Panel).
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Slideshows can be presented to the width of the browser, but not of Compositions ...
And it would be less convenient build all in an animation.
We overlook something?
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