I bought but creative cloud still ask to buy and work as a trial

Similar Questions

• Bought but creative cloud photo cc LR & PS are displayed at the trial.

  Yesterday I bought Creative Photo of clouds, but LR & PS cc programs are posted as a test for me. What should I do to make sure that they are not disabled after 30 days? Under my photo Adobe ID subscription is displayed correctly.

  Thanks for the help!

  Reneb32753383 for more information on how to solve the connection error preventing your membership to authorize please see sign, activation or connection errors. CS5.5 and later.

• Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

  I recently bought a membership to the creative cloud for a year. My id says adobe my i have a free subscription. (I've used my activation code) I have no access to my applications, I can't download those, only try. Can someone help me?

  Hello

  I guess you have found an error for the trial;

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• New computer - creative cloud apps asking to buy

  I just got a new computer and I am trying to download all the apps I had on my old. I downloaded adobe creative cloud, but when I connect, it invites me to buy everything, even if I already have a plan. I'm doing something wrong?

  and then sign in to your desktop app cc using the same id used for the subscription.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Plan photography installation in a computer of a second, but it is still asking me to buy again.

  Hello!  I have the plan of photography from adobe directly from Adobe.  I pay every month through my credit card.

  My command #10933799659.

  Today, I have install creative cloud on my second computer and always fail. Creative cloud still ask me to buy it.

  I already sign, but it does not work.

  How can I do?

  Thank you!

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  I bought the creative cloud but the application still in a trial. What can I do to solve the problem

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Hello, I bought the download of Lr 5 6 Lr, and I want to validate the serienumber. But Adobe is still asking to connect to internet. Why, I'm connected. Please help ;-)

  Hello, I bought the download of Lr 5 6 Lr, and I want to validate the serienumber. But Adobe is still asking to connect to internet. Why, I'm connected. Please help ;-)

  Refer to this:

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium

• I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED

  I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial expir├⌐.

  I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial has expired", I tried restarting and disconnection / connection and the message is still there. I have a Macbook pro of the retina 2015, Mac OSX Yosemite. I bought the pack today. the applications run, but it's confusing, the trial message remains displayed in the Adobe Application Manager.

  Hi Gricel, please follow the steps mentioned below.

  • https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
  • https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Make sure that you update creative cloud to cloud creative install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. [was: Please help me... totally lost I think I want a refund.]

  I bought the creative cloud Adobe $ 20 / month, but I do not know how to draw in it. I don't have any other products Adobe or Photoshop?

  All said 'CC', but I can't find Photoshop Elements or CS6. Mine is broken? I bought it directly on the site of Photoshop, but I'm so lost. I tried following tutorial, but that does not open the drawing program. On deviantart, it says that I need to buy the product for $80 and pay a monthly fee on that as well as keep the CC $20 of Adobe to use drawing software? I wasn't aware of this how can I get a refund.

  Hi Corinne,.

  Creative cloud has no Photo Shop elements.

  You can get the version of CS6 from here: download and install creative Cloud applications .

  Concerning

  Stéphane

• Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  White screen

  https://forums.Adobe.com/thread/1249756

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Creative cloud Installer hangs

  https://forums.Adobe.com/thread/1850512

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  I bought the Phs, but creative cloud could not find my subscription. I can't use the Phs

  We have sent you a private message, please check and answer.

  Kind regards

  ~ Mohit