Creative cloud storage reduced from 100 GB to 2 GB after upgrade to Windows 10. Why?
That's what I noticed after I upgraded my Windows 10 pc. All the files in my library of clouds are now much more than the storage capacity. I have not changed anything in my framework for membership. Someone knows why?
Log on today and it mysteriously solved. I'll take that. All that has been done on the backend, thanks.
Tags: Adobe
Similar Questions
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Creative cloud storage reduced suddenly 20 GB to 2 GB.
Hello my name Khairuddin, my creative cloud suddenly storage reduced from 20GB to 2GB. Help, please.
You can see the transcript below:
Musturi: Hello! Welcome to the Adobe Customer Service.
Musturi: Hi Maria Teresa.
Khairuddin Nisa: Sorry Hi Musturi, I pay by monthly subscription.
Musturi: I'll be happy to check this. Let me 2-3 minutes while I look for information on your account.
Musturi: Thank you for your patience.
Musturi: Can I have the order number please?
Khairuddin Nisa: My order number xxxxxxxxxxx
Musturi: thank you.
Musturi: I'll be happy to check this. Let me 2-3 minutes while I look for information on your account.
Musturi: Thank you for your patience.
Musturi: I checked and I see you have membership creative cloud - Student Teacher Edition (one year).
Khairuddin Nisa: Yes, you are right.
Musturi: Marie Thérèse, I checked, and I see that you have 20 GB storage space.
Musturi: Just to confirm, may I know where do you find the 2 GB storage space.
Khairuddin Nisa: Sorry, I still have messages out of storage in my creative apps - asset - files of clouds.
Musturi: Could you please send the screenshot of it?
Khairuddin Nisa: I sent docx file.
Khairuddin Nisa: Your file has been successfully downloaded: Adobe01.docx.
Musturi: thank you.
Musturi: We always check on that.
Musturi: Khairuddin, waiting to log if it please your desktop application and sign in again.
Khairuddin Nisa: I tried, but still the same result. You out of storage.
Musturi: Finally, let me to you with a link to see if your Cloud creation have 20 GB or 2 GB.
Musturi: You will find the storage option.
Khairuddin Nisa: Yes, I've seen 9.2/20 GB. But I can't upload creative cloud desktop in my computer.
Musturi: excellent!
Musturi: Let me check that.
Musturi: Just to confirm, are you unable to download any file on your desktop?
Khairuddin Nisa: I tried to re-download my desktop folder to creative cloud. I'm happy it's working. Now my storage 45,81% used before as 100% used. Thanks Musturi.
Musturi: You're welcome.
Musturi: I'm glad to hear that.
Musturi: given that we have not heard from you for a while, we will now finish this cat. Please click once again to chat with us if we can be of further assistance.
Musturi: Please contact Adobe. We are available 7 days a week, 24 hours a day. Good bye!
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Creative cloud storage reduced suddenly 20 GB to 2 GB. Why?
I have no idea why it happened today, but I'm unable to synchronize files that I exceed my limit of file storage. I pay by monthly subscription. Any ideas anyone? Seemed to happen right after that I updated the software.
Thank you
Hello
Your account has been fixed, please log out and log in again to see the 20 GB.
^ Ani
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Aspire S3 paging file using 100% usage of the disk after upgrade to windows 10
After about two weeks of burn-fast Windows 10, he started hanging. The mouse would start stuttering, the keyboard would be out after a minute, and my entire system has been very slow. In the Task Manager, the use of the disc on my C:\ drive 100%, and in resource manager, C:\pagefile.sys was at the head of the disk (e/s).
Start on the security mode is fast, and it hangs there. I tried the system restore, but all my restore points give the error message "Windows cannot retrieve the
from the point of restoration." The error code is 0 x 80070017 for each of them. What should I do? I solved this problem by exchanging on my aging with a new ssd hdd.
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Creative cloud storage limit not sync with the management plan. 2 GB display on the application instead of 100 GB.
Hi Christian,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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Hello, I'm willing to give up my bundle of photography (Photoshop + Lightroom) project. I tried to do if however the plan itself does not appear here, be as creative cloud storage and on that there do not cancel option when you manage the plan. Its really here because I'm still charged monthly for it. Any cancellation help please?Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
-or directly at this link https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
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I want to download my Documents and folders from desktop to my creative cloud storage. I was unable to do so via drag and drop and was hoping there is a faster way than downloading each indivually file! Help! And thank you!
Best,
Sarah
You cannot download files, but you can download several files at the same time. There is "drag and drop" upload and there is also the download action you can get from the blue action button. You can create folders before or after you download the files; and move files and folders as needed.
If you use IE9 or earlier you can not download mutiple files at once. It was design by Microsoft, but multiple file upload is allowed in IE10, IE11.
You can also register sycing file of this page http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/. Once admitted, you will be able to synchronize files and folders on your computer.
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How can I upgrade my 20 GB creative cloud storage?
Do I just need to know how to change from 20 GB to more and how much it would cost every month?
http://www.Adobe.com/products/creativecloud/FAQ.html
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Buy extra creative Cloud storage? -
Additional storage will be available for purchase later in 2012. If you have reached your storage limit, contact Adobe Customer Service.
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Creative cloud icon disappeared from my apple menu bar!
Creative cloud icon disappeared from my apple menu bar! How can I get it back?
Drag the icon to the Applications folder. solved. Thank you.
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In a company of creative cloud: we reduced the availability of version illustrator CS 5
In a company of creative cloud: we reduced the availability of version illustrator CS 5
Hi Vijaya,
Plan business Adobe creative cloud offers two version later. CS 5 is not available in an earlier version.
Thank you
Ashish -
How to buy the most creative cloud storage?
As a photographer, I have a ton of photos and catalogs and 20 GB is not enough. On the section FAQ site it says that additional creative cloud storage would be available for sale later in 2013. Its now 2014 and I do not see this option to be available.
I chatted and called adobe and you have zero assistance or responses in this regard. Can anyone help or make a suggestion as to how they are general this?
Thank you
Danny
Hey Danny,
My understanding is that our support should you can buy additional storage if you contact them and demand. Could you try again and post back if it does not work?
http://Adobe.LY/yxj0t6-Dave
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Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.
Hi decoen,.
Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.
Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
It could be useful!
Rayyan
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Creative Cloud installer gets to halfway through downloading the desktop application, then disappears, no download, why is this?
I recently bought a student for the 'full package' subscription, my credit card has been charged. Then I download the installer of creative cloud from the site, that's fine, and then I double click the installer of creative cloud according to the instructions, it starts downloading the desktop application, but is only halfway, then disappears.
I tried using safari and chrome, restarted my computer, but none worked.
I noticed that the site won't keep me logged long either, it keeps switching to BUY instead of DOWNLOAD.
Any ideas?
Please read and reply here with the https://forums.adobe.com/thread/1499014 information
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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I installed Adobe Creative cloud on my desktop but when I open the application on your window everything goes black, I don't see any information. What should I do to solve the problem?
This issue may cause due to the dual graphics card on your
Try once step below
Right click on desktop creative cloud > run with GPU > integrated graphics.
If the option is not available
Try disabling the Intel graphics card from Device Manager
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I bought the creative cloud to the photographer now, but my photoshop and my lightroom not active. Why? I use my ID, but I do not understand because my software not active automatically.
In Photoshop under the Help menu click on Sign In if you are not already connected.
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