Creative cloud storage reduced suddenly 20 GB to 2 GB. Why?

Similar Questions

• Creative cloud storage reduced suddenly 20 GB to 2 GB.

  Hello my name Khairuddin, my creative cloud suddenly storage reduced from 20GB to 2GB. Help, please.

  You can see the transcript below:

  Musturi: Hello! Welcome to the Adobe Customer Service.

  Musturi: Hi Maria Teresa.

  Khairuddin Nisa: Sorry Hi Musturi, I pay by monthly subscription.

  Musturi: I'll be happy to check this. Let me 2-3 minutes while I look for information on your account.

  Musturi: Thank you for your patience.

  Musturi: Can I have the order number please?

  Khairuddin Nisa: My order number xxxxxxxxxxx

  Musturi: thank you.

  Musturi: I'll be happy to check this. Let me 2-3 minutes while I look for information on your account.

  Musturi: Thank you for your patience.

  Musturi: I checked and I see you have membership creative cloud - Student Teacher Edition (one year).

  Khairuddin Nisa: Yes, you are right.

  Musturi: Marie Thérèse, I checked, and I see that you have 20 GB storage space.

  Musturi: Just to confirm, may I know where do you find the 2 GB storage space.

  Khairuddin Nisa: Sorry, I still have messages out of storage in my creative apps - asset - files of clouds.

  Musturi: Could you please send the screenshot of it?

  Khairuddin Nisa: I sent docx file.

  Khairuddin Nisa: Your file has been successfully downloaded: Adobe01.docx.

  Musturi: thank you.

  Musturi: We always check on that.

  Musturi: Khairuddin, waiting to log if it please your desktop application and sign in again.

  Khairuddin Nisa: I tried, but still the same result. You out of storage.

  Musturi: Finally, let me to you with a link to see if your Cloud creation have 20 GB or 2 GB.

  Musturi: You will find the storage option.

  Khairuddin Nisa: Yes, I've seen 9.2/20 GB. But I can't upload creative cloud desktop in my computer.

  Musturi: excellent!

  Musturi: Let me check that.

  Musturi: Just to confirm, are you unable to download any file on your desktop?

  Khairuddin Nisa: I tried to re-download my desktop folder to creative cloud. I'm happy it's working. Now my storage 45,81% used before as 100% used. Thanks Musturi.

  Musturi: You're welcome.

  Musturi: I'm glad to hear that.

  Musturi: given that we have not heard from you for a while, we will now finish this cat.  Please click once again to chat with us if we can be of further assistance.

  Musturi: Please contact Adobe.  We are available 7 days a week, 24 hours a day. Good bye!

• Creative cloud storage reduced from 100 GB to 2 GB after upgrade to Windows 10. Why?

  That's what I noticed after I upgraded my Windows 10 pc. All the files in my library of clouds are now much more than the storage capacity. I have not changed anything in my framework for membership. Someone knows why?

  Log on today and it mysteriously solved. I'll take that. All that has been done on the backend, thanks.

• Hello, I'm willing to give up my bundle of photography (Photoshop + Lightroom) project. I tried to do if however the plan itself does not appear here, be as creative cloud storage and on that there do not cancel option when you manage the plan. Its defini

  
  Hello, I'm willing to give up my bundle of photography (Photoshop + Lightroom) project. I tried to do if however the plan itself does not appear here, be as creative cloud storage and on that there do not cancel option when you manage the plan. Its really here because I'm still charged monthly for it. Any cancellation help please?

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

  -or directly at this link https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

• Creative cloud storage limit not sync with the management plan. 2 GB display on the application instead of 100 GB.

  Creative cloud storage limit not sync with the management plan. 2 GB display on the application instead of 100 GB.

  Hi Christian,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• In a company of creative cloud: we reduced the availability of version illustrator CS 5

  In a company of creative cloud: we reduced the availability of version illustrator CS 5

  Hi Vijaya,

  Plan business Adobe creative cloud offers two version later. CS 5 is not available in an earlier version.

  Thank you
  Ashish

• My creative cloud icon is suddenly turned gray and I can not open, what should I do?

  My creative cloud icon is suddenly turned gray and I can not open, what should I do? Should I uninstall and reinstall creative cloud?

  I have a fixed Mac (a bit old).

  Thank you in advance.

  Bladlus please use the steps listed in the "failed to install" error Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.

• How to buy the most creative cloud storage?

  As a photographer, I have a ton of photos and catalogs and 20 GB is not enough.  On the section FAQ site it says that additional creative cloud storage would be available for sale later in 2013.  Its now 2014 and I do not see this option to be available.

  I chatted and called adobe and you have zero assistance or responses in this regard.  Can anyone help or make a suggestion as to how they are general this?

  Thank you

  Danny

  Hey Danny,

  My understanding is that our support should you can buy additional storage if you contact them and demand. Could you try again and post back if it does not work?
  http://Adobe.LY/yxj0t6

  -Dave

• I'm unable to download entire folders on my Creative Cloud storage. Download individual files?

  I want to download my Documents and folders from desktop to my creative cloud storage. I was unable to do so via drag and drop and was hoping there is a faster way than downloading each indivually file! Help! And thank you!

  Best,

  Sarah

  You cannot download files, but you can download several files at the same time. There is "drag and drop" upload and there is also the download action you can get from the blue action button. You can create folders before or after you download the files; and move files and folders as needed.

  If you use IE9 or earlier you can not download mutiple files at once. It was design by Microsoft, but multiple file upload is allowed in IE10, IE11.

  You can also register sycing file of this page http://blogs.adobe.com/creativecloud/file-and-typekit-font-sync-rolling-out/. Once admitted, you will be able to synchronize files and folders on your computer.

• How can I upgrade my 20 GB creative cloud storage?

  Do I just need to know how to change from 20 GB to more and how much it would cost every month?

  http://www.Adobe.com/products/creativecloud/FAQ.html

  
  Buy extra creative Cloud storage?

  
  Additional storage will be available for purchase later in 2012. If you have reached your storage limit, contact Adobe Customer Service.

• Total creative cloud storage has been reduced to the limit of 2 GB

  Hello

  my total storage has somehow been reduced to 2 GB. I'm still a paying member of creative cloud and everything works well. How can I solve this problem?

  Best regards

  Hey mnfctrd,

  Please try to Sign In using your Adobe ID to sign in French - Adobe ID to use the cloud of 20 GB creative space.

  Kind regards

  Nicos

• Creative cloud storage space?

  In the libraries of creative cloud how do you see how much storage space you've used and how much space have left you?

  -Double How can I see how much storage I have and use?

• Too limited on useful creative cloud storage capacities

  There are only 2 to 20 GB of storage in all programs of creative cloud. Who just doesn't get it. I would really like to be able to move one device to another to do my job on photos. But 2 GB is not. For a shoot, I have maybe up to 120 GB of data. I'm not going to load 100 pictures per 100 photos. How you guy to get around this? Adobe if you please change this. Thank you.

  That's what Adobe offers

  -Special photography Plan includes 2 gigabytes of storage cloud

  -Comprehensive plan includes 20Gig of storage cloud

  -Plan team includes 100Gig of cloud storage

• I need 1 TB with creative cloud storage

  When Adobe is going to be more aware of current expectations? Seems to lag... This is a must for anyone using Lightroom and Photoshop. By outsourcing our backups, we will eventually abandon our Adobe products.

  1 TB to 2 TB is required for serious users! And aren't their products for serious users? 20 GB, they offer solutions for like Iphone photographers!

  20 GB, a JOKE!

  Hello

  You can get 100 GB of cloud storage space in the CC from Adobe for teams plan.

  Please see creative cloud for teams. Adobe Creative Cloud for business

  You can visit: pricing and membership creative cloud plans | Adobe Creative Cloud for price fixing.

  Kind regards

  Sheena

• Creative cloud storage has decreased to 2 GB

  Hello

  I have a ' creative cloud membership (one year prepaid) "and my storage falls to 2 GB to 20 GB. I talk to the live chat, but I'm about to lose my mind. All they tell me is 'wait 2 or 3 days' and I wait about a week. I said I want a refund and they said that's not posible.

  Please someone solve my question. I want to use what I paid or refund.

  Perhaps Adobe needs to ship some USB sticks with memberships. It is a cool workaround I guess.

  See you soon.

  Hello

  I'm in trial version of Photoshop because of this same issue and it will expire in 30 days, although my subscription ends in November. Creative cloud is unusable by my team right now, ranging from 100 GB, we were moved to 2 GB. It's bad enough...

  I know you are looking into it, but how long can you estimate until this problem is solved?

  Kind regards

  Angelin