Creative cloud student membership!

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• I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?

  I ordered Creative Cloud student 3 days, but always my order is on hold and my license is wile test I've already paid for the license. Is this normal? How long should I wait?

  Hi omar abdallah,.

  Please see:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let us know if that helps.

  Concerning

  Megha Rawat

• The use of Lightroom Mobile is included with Creative Cloud Student and Teacher Edition?

  I am registered in the creative Cloud student and Teacher Edition. However; 5.4 Lightroom on my mac has said that I can use Lightroom for mobile for a trial period of 30 days. It seems to me that my creative cloud membership allow me to use the Mobile with Lightroom. This is indeed the case?

  Glad it works for some, however, having the same problem (still shows trial) after 10 days of back and forth with Adobe support - it appears LR Mobile IS NOT included with membership educational CC (not sure if buying through 3rd party had an effect or not). Documentation finally got, would have been nice if it was leaked with the release and technical support was aware - would have saved me many hours of troubleshooting.

  Good luck with yours. Link to documentation below.

  http://helpx.Adobe.com/Lightroom/KB/Lightroom-mobile-available-education-memberships.html

• How and where I can finish my subscription (one year) Creative Cloud Student and Teacher Edition?

  Hello

  my subscription Creative Cloud Student and Teacher Edition (one year) ends 28. Oct this year and I would like to know where I can leave subscriptions before a new year begins.

  Thanks for your help .

  Hello and welcome to the forum!

  The following should help: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  After payment for month 12 has been taken, you will be able to go to your account and cancel your membership if you do not want to renew for an additional year.

  If you need assistance with this our agents cat will be able to help.

  Kind regards

  Bev

• I ordered "Creative Cloud student and teacher edition" with a credit card, but when I put my licensed software, "no subscription found" message appears.

  I ordered "Creative Cloud student and teacher edition" with credit card.

  Now I have "order number".

  However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.

  I wonder that I need an additional process to activate my CC first 2015.

  (I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)

  (I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)

  Thanks in advance.

  The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I cancelled the "Creative Cloud student and teacher edition (one year)" on March 23. But the page shows the next pay day will be April 25. It is sure that my program has been canceled?

  I paid 71508won for cancellation fees.

  You have to contact support directly for an answer...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative Cloud student and Teacher Edition cost?

  I have recently been getting told by Adobe that my annual plan for the "Creative Cloud Student and Teacher Edition" was going to expire in five days and that I should update my payment information.

  I understand that Adobe will automatically renew the plan once we entered my payment information, but how much will it cost to renew the plan?

  I would also like to know when the payment info will be updated and when my plan will be renewed?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative still expired trial version says cloud

  exactly, I bought the "Creative Cloud Student and Teacher Edition"... but creative cloud said still expired trial version.

  There is no network problem, I did re-login, I confirm that I bought the plan.

  How can I do?

  Hello

  Please follow the thread to reset the hosts file: problem with the license CC in Photoshop

  Please write to us if you still face problems.

  Kind regards

  Shelly

• Creative Cloud student / teacher package - not sure how to submit proof, please help

  I recently bought Creative Cloud student and teacher edition. I was never asked for evidence at the alleged time so everything was fine. I just got an email asking for proof that I am a student, but I don't know how to download? The email said to log on the Adobe Support Portal should I need to send additional information. Please help, thanks in advance

  Hi Sophie,.

  Please see the types of proof of registration FAQ shop online education

  How to download the evidence Adobe - Adobe Education Store: proof of academic identification

  You can also check How can I submit my proof of eligibility?

  It could be useful!

  Rayyan

  Discussion moved successfully for Adobe Creative Cloud on student and Teacher Edition Information

• How can I update my credit card information to pay for the next tranche of creative cloud when it tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 20

  How can I update my credit card information to pay for the next tranche of creative cloud when the screen tells me that I have "Creative Cloud Free Membership" so without possibility to update a credit card - despite my payment for a slice of 1 year in January 2015?

  Hi kanikas100,

  Using my old Email to open a session allowed me to see my current subscription and I was able to update my credit card.   Thank you very much!

• How can I change the creative cloud of membership that includes only Photoshop and Lightroom?

  How can I change the creative cloud of membership that includes only Photoshop and Lightroom?

  Hello

  Please follow:update or change your plan creative cloud

  For more details; Please contact customer service

  Kind regards

  Sheena

• Adobe Creative Cloud Student Edition for one year only?

  Can I renew the Adobe Creative Cloud Student Edition again and again after one year as long as I am a student?

  Hello

  Please see Creative Cloud for business / training FAQ

  Kind regards

  Sheena

• My Adobe Creative Cloud student kit is paid, but I can't find it anywhere? When I go to 'products', I find only Brige Adobe that I downloaded for free.

  My Adobe Creative Cloud student kit is paid, but I can't find it anywhere? When I go to 'products', I find only Brige Adobe that I downloaded for free.

  It's fixed! Thanks to the very useful CAT!

• I bought the creative cloud student how many devices can I download apps on

  I bought the creative cloud student how many devices can I download apps on

  Hi Liam,

  The Adobe CC license is good to be activated on 2 machines.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• Creative Cloud student and Teacher Edition (one year)

  I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?

  Try link below:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings _stillNeedHelp