Creative Cloud student / teacher package - not sure how to submit proof, please help
I recently bought Creative Cloud student and teacher edition. I was never asked for evidence at the alleged time so everything was fine. I just got an email asking for proof that I am a student, but I don't know how to download? The email said to log on the Adobe Support Portal should I need to send additional information. Please help, thanks in advance
Hi Sophie,.
Please see the types of proof of registration FAQ shop online education
How to download the evidence Adobe - Adobe Education Store: proof of academic identification
You can also check How can I submit my proof of eligibility?
It could be useful!
Rayyan
Discussion moved successfully for Adobe Creative Cloud on student and Teacher Edition Information
Tags: Adobe
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There could be a barrier of the language that makes your unclear situation and responses difficult to give.
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Please see the thread below where this issue has been addressed:
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Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
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Hello
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Hello and welcome to the forum!
The following should help: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
After payment for month 12 has been taken, you will be able to go to your account and cancel your membership if you do not want to renew for an additional year.
If you need assistance with this our agents cat will be able to help.
Kind regards
Bev
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