Creative cloud sync error

Since the last update of creative cloud, I can't get my files to synchronize. I click the Start Sync button and 2 seconds later, a notification appears saying "sync error" without explanation or solution.

I am running Windows 8.1 on my desktop and laptop. Both have the problem.   Laptop win 10 overview and my sync files without problem.

I can't uninstall the CC because he says that it is required by the other Adobe programs.  I downloaded the latest version and reinstalled on itself without change.

I do not know what is the error or how to fix it... nothing, I tried comes up with an answer...

Thanks in advance for any advice.

JMilano

Hi Jay,.

Please check the help below document:

https://helpx.Adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

Kind regards

Sheena

Tags: Adobe

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