Creative cloud Update window Blank

My selected creative when cloud icon at the top of my desk on my Macpro is empty and the icon is grayed out.

My subscription is current.

I can't download my apps or check if updates are available.

Hi Loveppro11,

Please let us know the Mac version you are using.

Naviagte to Applications/Utilities/Adobe Installers and uninstall creative cloud.

Run the Adobe Cleaner to remove any debris ruminants: http://www.adobe.com/support/contact/cscleanertool.html.

Download and install desktop from CC:https://creative.adobe.com/products/creative-cloud .

If still the same number, and then select the root account and check if its not working it: http://support.apple.com/kb/ht1528http://support.apple.com/kb/PH11331 .

Kind regards

Romit Sinha

Tags: Adobe

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