Creative cloud was double charging my account

When I renewed my account creative cloud on 20 October 2015, I was charged the typical $21,65 to my plan and two days later was charged $ 32.46 for the same creative cloud. Now this month I was charged the $32.46 again on 16 November 2015, despite my account was not due until the 20th and the rate of the plan being $21,65. When I checked my payment under the adobe ID plan, none of these charges $ 32.46 appear on my account history. I need to have these extra charges stopped and refunded if possible. I called the service number and has been waiting for more than an hour with no help, I also posted in the chat and did not receive a timely response.

Please return to my private message.

Tags: Adobe

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