Creative cloud will not install it & does not give me an error code

Any ideas? My school has a subscription for students to download from creative cloud, but it does not work on my laptop. I have download the installer, enter my password, tap on install, then nothing happens. It brings back me to the installation link.

I talked to the tech Department at my school, and nobody knows what is happening. We have uninstalled the program and reinstalled. I tried to restart my laptop and redownloading Setup several times. It is not WIFI either because I tried this in several places and my roommate downloaded it is fine.

I tried to download the free trial version instead so I can get my school work and it does the same thing.
In addition, my IOS software is up-to-date. I see no reason why it wouldn't work. Everyone knows this?

uninstall all cc including the application of cc office.

clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

Restart your computer (do not skip this)

Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

Use the desktop application to install your programs and the cc events

Tags: Adobe

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