Creative issues cloud Installer and Manager of applications, more troubleshooting ideas?
More troubleshooting ideas?
Questions cloud Installer and Manager of creative applications
CONTEXT:
• I have a creative cloud membership.* Update
• I need to update 2014 CC Photoshop and Adobe Photoshop CC (also for Illustrator)
• I don't have a Manager of Application CC any longer. My application files show the former CC app and the uninstall application alias only. Their removal has not helped
PROBLEM:
What is going on? Using a new Installer of creative cloud to get a new Application CC Manager the blue download bar starts, but breaks away. I got the download from 51 percent bar once, but now it breaks to the top immediately.
Photo below shows the top bar of the screen of the computer with a menu drop-down empty where the creative cloud should display a list of Adobe applications.
What's not?
The talk page has suggested something that still works.
All I can call at Adobe? Frustrating!
* August 2015, renewed.
Hello
Please, try these steps and see if it helps:
1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
5. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
6. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
7. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD
8 - go to the Apple icon > System Preferences > privacy and security > firewall > OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)
9 - go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be put on ANYWHERE
10 - Make sure of course there is no other program security Internet enabled - if it is then go ahead and launch CC app and login and check (check your extensions as well id browser it disable any toolbar security or advertising, blocking of extensions you installed them)
Adobe 11 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
12 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Let us know if that helps.
Kind regards
BANI
Tags: Adobe
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