Creative cloud installs and is displayed in my sidebar, but won't really be 'open '.
I'm on OSX 10.9.3. Creative cloud downloads, installs and is displayed in my sidebar, but won't really be 'open '. I don't see the symbol of spinning (Adobe, not Apple beach ball). I even ever a chance to connect and download anything. I tried on three different Macs with the same result. All three meets the requirements for the CC thanks in advance for any help!
Thanks for the update Kenneth!
A. I recommend to delete and reinstall the creative Cloud Desktop application if your OOBE folder was missing. In addition, I would recommend following the steps listed in the "Failed to install" error request Creative Cloud Desktop - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html.
Tags: Adobe
Similar Questions
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Creative cloud installs and does not open.
Creative cloud installs and does not open.
I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps. I ran the adobe cleaner ETC. It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify
Hello
Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.
Remove the OOBE and AAMUpdater folders.
Mac OS:
- Exit creative Cloud Desktop
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- Download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Windows:
- Exit creative Cloud Desktop
- Go to \Users\\AppData\Local\Adobe\
And C:\Program Files (x 86) \Common Files\Adobe
C:\ProgramData\Adobe
- To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
- Find and delete the files AAMUpdate and OOBE
- 5 re - download creative-cloud
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Kind regards
Sandrine
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issue of creative cloud installation and unninstaling
I installed creative cloud, which has not installed correctly then I tried to unninstall, I followed! instructions CC help | Uninstall the creative Office Cloud app and none work. Nothing happens. o I can't open, unnistall cant no more. I had windows 10. No idea what happened?
Please check if the following resolution works:
https://forums.Adobe.com/message/8057310?TSTART=0#8057310
Use of the Adobe Creative Cloud cleaning tool to solve installation problems did you use to uninstall?
You can also make reference to: 10 Windows and Adobe Creative Cloud
Concerning
Stéphane
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I struggled to find out how I can put the applications installation and adobe on one other drive other than my C drive. Please help me. My C drive becomes too full.
The CC itself application will always install on the root of the system drive, as well as several shared components. Once the CC application has been installed, you can choose a different location for the main installers in the application settings.
Mylenium
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Creative issues cloud Installer and Manager of applications, more troubleshooting ideas?
More troubleshooting ideas?
Questions cloud Installer and Manager of creative applications
CONTEXT:
• I have a creative cloud membership.* Update
• I need to update 2014 CC Photoshop and Adobe Photoshop CC (also for Illustrator)
• I don't have a Manager of Application CC any longer. My application files show the former CC app and the uninstall application alias only. Their removal has not helped
PROBLEM:
What is going on? Using a new Installer of creative cloud to get a new Application CC Manager the blue download bar starts, but breaks away. I got the download from 51 percent bar once, but now it breaks to the top immediately.Photo below shows the top bar of the screen of the computer with a menu drop-down empty where the creative cloud should display a list of Adobe applications.
What's not?
The talk page has suggested something that still works.
All I can call at Adobe? Frustrating!
* August 2015, renewed.
Hello
Please, try these steps and see if it helps:
1 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
5. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
6. new > right-click on the icon in the Finder and select "go to" folder option. > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
7. browse to the Application Support > Adobe > trash folder OOBE and Adobe Application Manager / after that, rename the SL-STORE like SL-STORE_OLD
8 - go to the Apple icon > System Preferences > privacy and security > firewall > OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)
9 - go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be put on ANYWHERE
10 - Make sure of course there is no other program security Internet enabled - if it is then go ahead and launch CC app and login and check (check your extensions as well id browser it disable any toolbar security or advertising, blocking of extensions you installed them)
Adobe 11 - run cleanup tool. > If so, select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
12 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Let us know if that helps.
Kind regards
BANI
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??? I'm unable to download apps from creative cloud to my MacBook Pro. I downloaded the package install twice. I can double click on the installer and it seems to be loading but it just guard spinning for 10-15 minutes, then gives me an error and a blue button to get help. We have other MacBook Pro in the studio and just downloaded quickly. Any ideas?
Hello
Run Adobe Cleaner tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Download creative cloud of Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
If this does not help then follow the steps mentioned below.
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)
- Go > utilities > (rename Adobe Application Manager and creative cloud)
- Download Creative cloud-apps Download Adobe Creative Cloud | Adobe Creative Cloud free trial
Let us know if this will help.
- Access \User\
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My creative cloud cannot happen on the adobe servers and when I tried to repair the host file using the creative cloud cleaning tool, it displays Error occurred while setting entries HF: 5
Please let us know your operating system.
Concerning
Megha Rawat
-
When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions
Please refer to the document:
- Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
- Error download or update Adobe Creative Cloud applications
- Connect to CC - stuck on "Installing update..."
Concerning
Stéphane
-
I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?
Hi J.derrick,
Please check the help below document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
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Creative cloud installer will not install and get an error 1 on my Mac
Why stop the Setup program installation and an error 1 come out? Is there something wrong on my Mac? Need help.
Force Quit all Adobe deals with activity monitor.
1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
2)
Click on the link below and download & run the cleaning of Adobe tool:
Select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
3) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.
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I ran the installation which opened a blank window with a loading animation. Nothing happened. I rebooted and now Creative cloud installer does not load, I can't uninstall using the uninstall program because it says that the application is running even if I see the nose of this market. I downloaded the file dog and tried a second installation, but which just outside closes after a second execution attempt. Any advice?
Update: 5 atemot to install and now it claims download applications.
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Adobe Creative Cloud installer does not even open when you click on it.
Downloaded the installer and nothing happens when I double click above to open it. I checked the Task Manager and see it running however no window will not appear at all. Try to install Photoshop and is not to have it all.
Hello
Please see, Re: impossible to install run the Adobe Creative Cloud installation
Let us know if that helps.
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I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?
Hi Ninat43034799,
Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems
After that, reinstall the product of your creative cloud desktop application.
Let us know if this was helpful, waiting for your response.
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Creative cloud endangered and cannot be installed
I perfectly installed creative cloud and then out of nowhere he has kept saying that the application manager does not already exist and after downloading it impossible to install telling me that I need to get Adobe download Advisor who is already discontinued
Hi Sherifm,
Please see the links below:
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
installer of creative cloud disappears
Creative cloud installer will not install.
Please write to us if you still face problems.
Kind regards
Shelly
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Creative cloud Installer is stuck in "Initializing..."
Hi all.
Downloaded the CreativeCloudInstaller.dmg
Double clicked on it, you are invited to the Creative Cloud Installer.app
I start, typed the password for root on command prompt. Progress of the installation bar starts, but then it stops on "install initialization. In the activity monitor, the process is then marked as answer No.
Blocked.
OSX El Capitan
MacBook pro retina 16 GB
Any ideas on how to get around? Thank you much in advance.
Alberto
Restart your computer and try again.
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