Creative office cloud app will not update - Windows 7 Pro?
Whenever I boot Windows 7, I get the following window:
When I click on 'Install now' I get an error message. The CC icon is no longer on my desk. Is this a bug that I simply have to live with?
Clinton
Hi Clinton, could you please try that:
Please uninstall CC Office and install again:
1. go in Applications/Utilities/Adobe Installers and uninstall Creative Cloud desktop
For Windows: Control Panel\Programs\Programs and features
2. go in Applications/Utilities and find CC Office application folder and move it to the trash.
For Windows, uninstall Office CC top App of: control Panel\Programs\Programs and features
3. run the CC cleaning tool and search for any trace of AAM. If necessary withdraw:http://www.adobe.com/support/contact/cscleanertool.html
4. go to Libraray/Application Support/Adobe/OOBE and rename to OOBE.old
For Windows: C:\Program Files\Common Files\Adobe\OOBE to the OOBE 86 x. OLD
5. download and install the CC Office since the indicated link:https://creative.adobe.com/products/creative-cloud
Please let us know if it worked. You can contact the Support if necessary Adobe
http://www.Adobe.com/in/company/contact.html
Tags: Adobe
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