White cloud screen on mac creative

Hello

I saw the posts about this problem on windows but not on mac, when you open window creative cloud is empty, how to solve this problem.

Thank you

Paul

Follow the procedure below and check:

N ° 1)

Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

(Applications > Utiliites)

Search for a file Adobe Creative Cloud (as appropriate) and Adobe Application Manager under utility window and trash both folders.

Step 2)

Trash Adobe Creative cloud from Applications Eh well.

Step 3)

(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

~/Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater and OOBE.

Step 4)

(1) right-click on the icon in the Finder, then select 'Go - To' folder.

(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

Step 5)

Click on the link below and download & run the cleaning of Adobe tool:

Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

Step 6)

Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

Tags: Adobe

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