Credit to Adobe Stock

Similar Questions

• Why can't I use one of my credit for a video on Adobe Stock?

  Hello follow designer, similar developer;

  I had a question regarding membership Adobe Stock that come with my Adobe Creative cloud.

  I want an use my credit Adobe Stock available for a video, but could not. When I try to allow the video from the Adobe Stock site, it gives me an option to purchase the vacuum for $79.99.

  I understand that if I am not a member, I have had no other choice but to pay but I am a member, why I had to pay for the video file.

  support cat has not been much help so I turn to the community forum for Adobe Stock.

  is Adobe Stock membership allow only photos, illustrations and vectors to use in the context of accession and exclude the video and the customer need to purchase the video separately?

  any clarification?

  I thank in advance

  Hello

  Yes, the Adobe Stock allows only photos, illustrations and vectors to use in the context of accession.

  Reference: images free of rights, pictures and graphics. Adobe Stock

  Kind regards

  Sheena

• How to buy and use the Adobe stock photos

  Hi I would like to print 1000 copies of a book on the topic on gardening and I want to put 50 photos in the book, when I go to the Adobe stock to pick up the pictures, he asks me to purchase the license. I would like to know how to get the license and it is also a cool weather?

  Please let me know. Thank you.

  You can buy the images individually or become a Subscriber. If you have subscribed to an image of license will simply use one of your credits. If you don't have it need you to the ability to pay by credit card.

• Adobe Stock - vector under license, different image has been downloaded.

  Hi, I just bought 'Silhouette of the forest' by ad_hominem file #103981799. I downloaded the file and it's completely different from what I have a license. The overview of the vector art in Adobe Stock shows 9 silhouettes of black forest. The file has been downloaded is a single tree with birds and "YOUR SAMPLE TEXT HERE."

  How I either download the correct file or get a refund?

  
  Thank you! Maggie

  HI Maggie,

  Sorry for the inconvenience!

  Add an image of credit to your account so that you can register a different image instead.

• My team is unable to access Adobe Stock

  Ugh. So close to cancel Adobe Stock.

  So we have right - 11 seats for creative cloud and a subscription to the Stock.

  I have (the admin) am the only person who can see all image credit or access any credit picture in Stock.

  After 3 chat sessions - each person who gives me a different answer - saying they have solved (clearly not) and someone from Adobe who should call me this morning and did not - we are close to solving it.

  Can anyone help?

  Hello

  I'll ask the team to support handling this track with you.

  There are currently 7 CC seating.  When one of these users will connect to stock.adobe.com, the drop-down list should show a personal option and "Team name" option & they should select the option "name of the team.

  

  Thank you

  Bev

• Adobe Stock-dubious Marketing? [How to get 10 free images without registering for Adobe Stock?]

  Recently signed up for a subscription of photography CC and was happy to see that I would be able to get 10 free Stock images.  But when you actually go to get your free images you said then you get 10 free images with a @29.00 month subscription to Adobe Stock. While in the fine print, it says that you can cancel at any time during the first month, it actually requires an account with your credit card.  Not impressed - if you get 10 free images why don't we just let users select 10 images free of charge without registration?  After all that you say it is that they are free

  MK

  Hello

  Thanks for your comments.  As you have seen, registration is required for the 30 days test where you get 10 frames.  There is no charge for the first month, and if you do not want to continue with the subscription, you can cancel during the first month.

  Kind regards

  Bev

• What can I use Adobe Stock for? [License question]

  As a new Director, I was wondering what can I legally use video of adobe stock for? In the film I'm abutment various archives and original sequences sequences. I can put it in a film that is used exclusively on my Web site? I put the movie on YouTube? I put the movie on a DVD? Is there a certain type of film I can use and can't use? If so, how should I credit the creator of images? Would what type of license I need to use the images in this way?

  Please do not respond by implementing the terms and the service contract because I find the document quite confusing.

  Hi Omarp2810293,

  For more information, I request that you many want to contact Adobe support:

  Contact the customer service

  You can also check:https://helpx.adobe.com/stock.html

  Hope this helps!

• Uploaded image does not match the catalog Adobe Stock

  I downloaded "Community of people joining 2" (file # 33733668) which showed this image in Adobe Stock

  

  In my library of Illustrator, the icon corresponds to the image in Adobe Stock.  However, when I drag the image on the document, it is the image which shows:

  

  Of course, there was an error with the file attached to this image in the library of Stock.

  Thanks for any help with this!

  Hi Ryad,

  Sorry for the inconvenience.

  I did check the file myself and noticed the error. The same report to the concerned team. I added a credit to your account so that you can use the same for another image.

  Hope that helps!

  Kind regards

  Sheena

• Adobe Stock marketing, support and practical cancellation unpleasant and misleading

  Practical marketing of Adobe Stock are misleading.  I participate in a class action against Adobe and contribute to the financing of the judicial proceedings against them.  They have the promo 'get 10 free images' misleading that they ran in all directions, and they have buried deep in the EULA cancellation fees.   They do cancel extremely difficult.  In addition, they summer hit my credit card for the fees, even if I cancelled and worked out much taxes as original as possible.   These deceptive marketing tactics are brutal and need to get more publicity.  Their wicked practices poison relations still further to the end user.

  Replied here - Re: free trial of Adobe Stock

• Frustrations with Adobe Stock 'Customer Service '.

  This position was created in desperation as really seems them to be no other outlet for support when dealing with Adobe Stock. I am located in Melbourne, Australia, and the only way to contact the Helpdesk of Adobe Stock is done by the service "Instant Messaging".  However, to this day, I spent more than 6 hours repeat myself and my questions to the customer that a) don't understand not what I speak not b) only provide scripted responses to my questions and c) bounce around me, to other agents of customer service that ends up telling me that my problem was refitted There is nothing else they can help me with and I'll be in touch by email within 2-3 business days. Then, when I received an email a week later it has nothing to do with my question and the process begins again.

  Help, please. I've been a customer of Adobe software products for more than 10 years and I'm not like if it comes to the level of support that I receive from your company.

  Here is a brief history of my problem. If anyone could be of additional help for me it would be greatly appreciated.

  -J' have subscribed to the Club Photo Dollar prior to its acquisition by Adobe and really the service provided.

  -When my subscription with DPC finished I took 'your first month for free' offer with Adobe Stock because it seemed to be the next offers the best for stock photography.

  -In my first month of using this service, I used 10 images available in my subscription and was looking to buy more. Previously using the DPC service you offer you an amount of credits you must add to your subscription (once you monthly allowance was exhausted) and purchase which was fantastic. I use a lot of stock photography, so it is a common place for me. However, after using all the images that is available to me through my subscription to Adobe stock I couldn't add the extra credit in my account and buy only the images one by one. Which would be perfect, but since I am in Australia, I would be charged fees for international transaction for each image purchased on my allowance which for me is crazy and my interaction with the Adobe Stock customer service began...

  -After taking a lot of time to explain my situation to the service representative and still not get anywhere as it seemed like adding extra credit was not a feature that Adobe Stock has the offer, I learned if I had already subscribed to CPD, I was entitled to a reduced monthly subscription. As I had signed Adobe stock with another email address of my CPD membership this offer has been applied to my account.

  -J' expressly asked, if I was able to transfer my account using the same login as my former DPC subscription to take advantage of this offer and we told him 'NO,' I have to create a new account based on the same login as the old DPC members and cancel my existing subscription. I also specifically asked that I stay a client Adobe stock I undertake any kind of cancellation fees? I was told 'NO '.

  -So, I did as suggested, created a new Adobe Stock subscription based on the same as my old and weak DPC membership login and behold, I could enjoy a lower monthly subscription. fantastic news.

  - Then I cancelled the original Adobe Stock composition, I created without problem until I noticed that I had been charged of membership $180 cancellation fee!

  -I just spent an hour on the time trying to talk to someone because, they told me I should not this tax and that, due to the fact, I continue my subscription with Adobe Stock just under a different user name I should not be held responsible for the cancellation, but had absolutely no chance. No one understands what I'm trying to say, it takes up to 10 minutes in some cases has received a response through the 'cat' portal and then finally my question is 'up' and I you will receive an email within 2-3 business days. This has happened twice and after a week I received correspondence from Adobe Stock but email only said: ' Chris, we would like to inform you that you will be able to buy at THE $ 59.99 / month "has absolutely nothing to do with my question.

  First of all, I don't think I should have to pay the cancellation fee that I am in fact pursuing a membership with Adobe Stock and was informed that I woudnt be charged. If for any reason any that should be charged, I would prefer that my subscription was restored and I saw the contract of the year and have actually 2 accounts rather than having to pay $180 for nothing!

  If someone, anyone... could you please help me with this issue, it would be greatly appreciated. Being able to talk to someone who has made a greater understanding of the services associated with this feature of Adobe products would be amazing. I realize that it may not be the fault of representatives for customer service but outsourcing Adobe Stock that their call centre in India is really not useful that just does not seem to have any understanding of ther product other than scripted information they have before them. I'd be happy to wait as long as it took just to talk to someone who had a real understanding of my issue and eventually get some sort of resolution.

  Help, please. It comes from really should be a very simple thing to fix.

  Thanks in advance

  Hello

  I'm sorry to hear that you had a frustrating experience with our support team and focus on the problems you mention.

  I will also refund cancellation fees.

  Kind regards

  Bev

• Several images of recognition of Adobe Stock

  Adobe helps,

  Writing a print here magazine. We intend to run 15 Adobe Stock images on a single page. We have no room to the credit of each of them with "Adobe Stock/artist name. What's your favorite credit in this situation? Can we say "All images copyright Adobe Stock"?

  Best,

  Hello

  Since you intend to use the images as editorial use, you need for each image credit and can combine them just like Adobe Stock, that the artist needs to be recognized.  Some magazines will show all credits on a separate required page or on the images themselves.

  I hope this helps.

  Thank you

  Bev

• You cannot change the method of payment of Adobe Stock

  Hello! I can't change the payment method Adobe Stock, there is no option change! I want to pay card to Pentecost! In Spain, you have no phone support for this and any information on the internet for this error.

  

  I await your response. Best regards
  

  Hello

  Unfortunately, there is no option to change the type of Paypal payment on credit card.

  The only option is to cancel your existing subscription and sign up again using credit cards - see cancel your membership Adobe Stock

  Kind regards

  Bev

• "" Is probably the dumbest question you've ever had, but I am new to Adobe stock, more dollar club, and I guess that since there is no button to say "Download Image" that the "license and save" meant by download. I did it, it took a picture

  "" Is probably the dumbest question you've ever had, but I am new to Adobe stock, more dollar club, and I guess that since there is no button to say "Download Image" that the "license and save" meant by download. I did, it took a picture off my amount allocated, but I did not download. I followed the indications of support for downloading questions and all done to take another credit away from me and I still haven't a download. What Miss me?

  If you check your history of license, you will see the images that you have acquired a license.

  I added a credit to your account in order to replace the image duplicated under license by mistake.

  

  Kind regards

  Bev

• Adobe Stock individual Images on demand Questions

  Can someone explain how to buy a single Adobe Stock image works? Specifically, EACH image is offered only $9.99 And exactly how it is charged to me (added to my monthly cost of the cloud?)?

  Maybe I can help you.

  Yes, on request, the images are all $9,99 USD. It is charged to the credit card you have in your Adobe account for each image.

• Deal of day Adobe Stock 10 image/30

  Hi, it is difficult, due to some selective labels, if after 30 days (10 free photos and) what happens if I choose not to continue with an annual subscription? I like what the annual subscription offer me, but I'm a small business so will want to work with Adobe Stock for a bit before you lock it the year! :-)

  Nothing happens. You don't get any credit image more. Don't forget to cancel 'BEFORE' 30 days but or you will be enrolled in a subscription.