Similar Questions

• I want my money, I never understood that I would continue to pay the following month for Adobe Stock 10 images in one month. Attendance is infamous.

  I want my money, I never understood that I would continue to pay the following month for Adobe Stock 10 images in one month. Attendance is infamous.

  Hello

  Please see Stock FAQ: How can I cancel my Adobe Stock?

  Hope that helps!

  Kind regards

  Sheena

• Adobe Stock single image has a purchase or subscription?

  Just before Christmas, I have connected to Adobe Stock and began the process of buying my first "single image".

  I chose the image I wanted and was sold by using my credit card. I had some internet problems that night, and somehow the transaction has been processed twice.

  I contacted support and asked them for a refund (they don't me you). During this conversation, I was told that I was on a single image subscription (or two subscriptions due to the error). I couldn't understand this as anywhere I see done website, terms or common Questions made it says that a "single image" is a periodic subscription. On the Stock site he said "pay-per-view the image or choose a subscription. In the table options it is said, of the simple image a $11.99 and then has 10 images for $ 35.99 / mo and 750 for $ 239/mo. Having "/ mo ' at the end refers to recurring subscription but the $11.99 has no this. I asked the support person to cancel subscriptions in this matter and requested a confirmation by email, which did not arrive...

  I contacted support once again and was told by another person that individual images are not on subscription. What the heck! now I'm totally confused.

  WHAT IS A HORIBBLE EXPERIENCE!

  So... is an Adobe Stock single image has a purchase or subscription?

  Hello

  Adobe Stock single image is a one-time purchase.

  Sorry for the confusion caused.

  Thank you

  Bev

• How to use an Adobe stock vector image in graphics Autodesk?

  I bought a picture of vector Adobe stock.  He had 4 images.  I'm trying to use it in Autodesk for Macbook pro graphics.  Can I import it, but nothing there.  Please help me!

  Hello

  Please see using Adobe Stock

  Hope that helps!

  Kind regards

  Sheena

• Adobe Stock individual Images on demand Questions

  Can someone explain how to buy a single Adobe Stock image works? Specifically, EACH image is offered only $9.99 And exactly how it is charged to me (added to my monthly cost of the cloud?)?

  Maybe I can help you.

  Yes, on request, the images are all $9,99 USD. It is charged to the credit card you have in your Adobe account for each image.

• Adobe Stock 10 images free promotion

  To get 10 free stock images, you must sign up for a plan of the year.

  If after my 10 images, I decide that I don't want to use the Adobe stock, can I get a full refund for the plan year.

  If so, how much time can I cancel after receiving the images.

  Also, get a refund for the entire plan of the year?

  Connections are here:

  https://stock.Adobe.com/UK/one-month-stock-terms

  However, they do not explain it very well, that's why I made this post.

  Thank you!

  I just tried to cancel the 'trial' that's what made it out to be, but now he says he's going to charge me 50% of the annual cost for early termination... So do not unless you want to pay $160 at least something.

• Adobe Stock - 10 images per month (one year)

  Hello

  I have a Stock of Adobe - 10 images a month plan (one year) for two months (first month free) now.

  I would like to stop the plan, but I can't find out how.

  Can someone please explain how do?

  Thanks, Katrien

  Hello Katrien

  I canceled the plan as requested.

  Kind regards

  Bev

• Can not buy Adobe Stock 750 images per month.

  I want to buy 750 images a month with monthly plan. By clicking on 'buy now' just said "something went wrong" - why?

  Looking to add to your individual account or the account of your team?

  Please check that you are connected with ID Adobe associated with the account that you are looking to add actions to.  If it's a story of the team, then the admin account must buy the Stock subscription.

  Thank you

  Bev

• Searched in Adobe Stock images do not appear on the Web page

  I have an active subscription to Adobe Stock 10 images per month.  It worked fine for months. Today, when I look for an image of that page is in place and tell me how many images matching my search but it WILL NOT DISPLAY IMAGES.

  It maintains the information on "get 10 free images a month, etc."

  The Web site has problems displaying images?

  Hello

  We are not aware of any problems with the site of Stock.  Please clear your browser's cache/cookies & try again or try another browser.  If you continue to have problems, let us know.

  Kind regards

  Bev

• downloading images to adobe stock, the stock of adobe word appears on the image and I can't seem to disappear.  what I am doing wrong?

  Can someone help me get the words adobe stock disappearing images

  Follow the steps in these screenshots: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?

• Cancel my try Adobe Stock free for one month * "risk free cancellation within the first month.

  I am in my first month and yet you charged me $178 to cancel this free trial version.

  This seems to be a tactic of the bait and switch.

  "

  Try Adobe Stock a month for free*

  • Get 10 free images to use in the coming months
  • Your first month will be refunded when you sign up for a year of Adobe Stock (10 images a month plan) to US$ 29.99/month (plus taxes)
  • "Cancel without risk in the first month.

  Please notify.

  Klaus Childs

  Hi Klaus

  Sorry for the confusion caused.

  The system calculates automatically the cancellation after 14 days according to the standard subscription terms.

  However, with the Stock promotion cancellation fees will be not processed if cancellation is made within the first month.

  Kind regards

  Bev

• Cancel renewval Adobe Stock and discounts

  I buy months to subscribe in Adobe Stock. I order only a month, but now I have pay secon time automatically. I don't need two months, and I don't have any images neend. I want money back for the second month. My account [email protected]

  I speak with your assistant in the cat. He said: "I need to pass the case to the competent team to check and help you with this. They will notify you by e-mail within 2-3 business days. "His was 10.12.2015. It is now 17.12.2015. That's the problem?

  Complete this cat your Assistant:

  File number: 0217292830 Evgeny Kudryavtsev

  Here's what we know about your problem so far. It relates to:

  
  Changes in inventories

  Membership, account, change in payment

  Cancel your membership changes

  
  Hi, we are helping other customers in line in front of you. We will be with you as soon as possible.

  In the meantime, you can try our community forums where experts are online 24/7.

  
  Now you can chat with Kabir.
  Please do not close the discussion window or browser tab because it will end our chat session.

  14:15:01

  Kabir:

  
  Hello! Welcome to the Adobe Customer Service.

  14:15:10

  Kabir:

  
  Hi Evgeny.

  14:15:36

  Evgeny Kudryavtsev:

  
  Buy hi Kabir.I month to subscribe in Adobe Stock. I order only a month, but now I have pay secon time automatically. I don't need two months, and I don't have any images neend. I want money back for the second month. My account [email protected]

  14:15:50

  Kabir:

  
  I have received your request. I would like 2-3 minutes I check with the subscription and account to help you in the application.

  14:15:50

  Kabir:

  
  Please stay on the line and do not close the chat window or browser to ensure our chat session connectivity.

  
  You will receive your chat transcript at [email protected] at the end of your cat.

  14:17:54

  Kabir:

  
  I checked and see that you have the Adobe Stock - 10 images per month (the month) from October 28, 2015 and it has renewed for 2 months on November 28, 2015. And I also see that the subscription has already cancelled your end. And it is not possible to order any refund for you since it is a month to month plan. However, you will be able to use till: Dec 28, 2015.

  14:19:57

  Evgeny Kudryavtsev:

  
  When I buy this plan - I do DISALLOW renew box! Why should I pay? His mistake of your service. I decreed not renew for the second month.

  14:20:53

  Kabir:

  
  Evgeny, I would like to inform you that Adobe all the subscription renewed automatically, if you do not cancel the subscription before it renews for one another month you is automatically moved to the second month.

  14:21:31

  Kabir:

  
  And we can refund for subscription only within 14 days of the original order.

  14:22:48

  Evgeny Kudryavtsev:

  
  Now less than 14 days after the last payment

  14:23:17

  Kabir:

  
  Evgeny, as I informed we can refund for subscription only within 14 days of the original order no renewal.

  14:23:28

  Evgeny Kudryavtsev:

  
  And I see nothing about renew automatically, but I saw renew checkbox and ban.

  14:24:44

  Kabir:

  
  Adobe Stock - 10 images per month (the month) is a membership that automatically renews itself every month.

  14:25:13

  Evgeny Kudryavtsev:

  
  It turns out that are misleading and not fraud.

  14:27:21

  Evgeny Kudryavtsev:

  
  If you do not save my money - I'll go to the police with allegations of fraud.

  14:27:37

  Kabir:

  
  Evgeny, if you feel like that. I can go forward and escalate the case to check an exception in this case.

  14:28

  Kabir:

  
  I need to send the case to the competent team to check and help you with this. They will inform you by e-mail within 2-3 business days.

  14:28:51

  Evgeny Kudryavtsev:

  
  Thank you. I'll wait.

  14:29:25

  Kabir:

  
  Is there anything else I can help you?

  14:29:53

  Evgeny Kudryavtsev:

  
  N °

  14:29:59

  Kabir:

  
  Please contact Adobe.  We are available 7 days a week, 24 hours a day. Good bye!

  
  You have finished this chat session. Please contact Adobe.

  Hello

  I apologise for the inconvenience.

  I will be climbing the case and you will get a confirmation for the same thing.

  Kind regards

  Sheena

• Adobe Stock ' trial '?

  I signed up for "free" Adobe Stock 10 images of the trial. I was under the impression that he was free until you have used all 10 images you we are allowed. I was wrong. All of a sudden, my PayPal is charging $30 for something that I did not even use half of. I am appalled by Adobe. I am a student working a part-time job and $30, which could be used towards my car payment, gas, or food obtained simply thrown in the toilet. I have made several attempts to contact Adobe and get my money back and I am losing hope. Please, please, adobe will be nice enough to treat my money back.

  Hi Joys27866598,

  I see you had a subscription Stock under the same Adobe ID, as with the forums, the share subscription was canceled.

  Please contact Adobe support for refund:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Put students into debt: cannot cancel Adobe Stock

  Like many other people on this forum before me, I was sucked into the trap that a register for an Adobe Stock of the trial. At the time when I needed it, I signed to see if it can be applicable to a project I was working on. He was not, and I forgot it. Fast forward to today, and I am locked with a HUGE cancellation fee.

  Yes, of course I should have read the 'fine print' - but having to pay for the year to cancel? I really thought that Adobe was a company with better values. I am a student living check to check every month and having to continue to pay more for this subscription is a terrible financial burden. I guess that Adobe does not fear to put students into debt even more.

  It is exasperating to talk to a service via chat agent. Don't even bother. You'll end up with the same offer, they give you if you try to cancel yourself, free to stay a few months and a massive headache. It's really only postpone the burden.

  Hello

  The offer stipulates that your first month will be refunded when you sign up for a year Adobe Stock (10 images/month) and you can cancel the risk free in the first month.  Before entering you must agree to the terms and conditions that stipulate that if you cancel after the period of the offer, you will be charged 50 percent of your remaining contract obligation.

  I understand that you have accepted the offer made by the officer to continue with your subscription.  If this is not what is required, please contact the support team for assistance - contact customer service

  Kind regards

  Bev

• Cancel Adobe Stock at least don't plan y keep licenses of imagenes no also

  Plan of el cuento con Adobe Stock - 10 images per month (the month). Cuento con 95 imagenes in este momento as aun no utilizo para y quisiera garter belt el plan no dejar acumular imagenes y poder las use than I currently have. The question are: Al momento to cancel el plan, sigo habilitada para used esas imagenes 95 what are themselves pagaron y las obtain licenses? o no?

  Unfortunately, if you cancel the subscription, you lose credits without a license.