CS Web Premium, Mac, serial number incorrect 5.5?

I'm trying to install CS 5.5 web premium on a new Mac (Yosemite, OS X 10.10.1).)

I downloaded the Setup program on the web.  The splash screen for installation wants a standard serial number 24 figures.  My SN is not working.  The Setup dialog box, say "serial number is not valid for this product".

I double checked the number and re-directed the installation program.  Same result.

It's weird for two reasons,

(1) I can access the entry for my purchase on the website licensing.adobe.com.  The info it is indeed for 5.5 Web Premium CS.  ("Adobe Web Premium CS5.5 MLP 5.5 AOO license EU').  He has listed (Mac/Win) two SN and I use the number of Mac.

(2) I used this same SN on another facility, and it worked fine.

I'm puzzled.

Hello

You must contact the talk from adobe support to check if the serial number you use is:

(1) valid or not

(2) the question whether or not the serial number you use is corresponding to the download link

Contact Adobe to http://helpx.Adobe.com/contact.html

Tags: Adobe

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