Cannot save my mini mac serial number

I tried several times on different days to record the serial number of my Mac mini. Whenever I get the following message is displayed:

"We're sorry, but we are unable to respond to your request at this time. "Please try again later".

I am sure that the number is accurate. Copied and pasted the serial number-about this Mac.

I bought a mini box open reconditioned from Bestbuy and want to make sure that my full year warranty is in effect from the date of my purchase.

Thank you very much!

If you are unable to download a copy of your invoice

According to > update your proof of purchase - Apple Support

then call > Contact Apple for support and service - Apple Support

Tags: Mac

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