CS3 has stopped working on two imac
Hi I really need an Adobe CS3 expert and help of a Mac expert. I've been troubleshooting two days without success. I've been in the forum trying to solve the mystery of my CS3 software closed. I have an imac with Snow leopard 10.6.8 2006.
Details:
Model identifier: iMac8, 1
Processor name: Intel Core 2 Duo
Processor speed: 2.8 GHz
Number of processors: 1
Total number of cores: 2
L2 Cache: 6 MB
Memory: 2 GB
Bus speed: 1.07 GHz
My daughters also have an imac (latest 2010) and since I have two educational edition of Adobe CS3 One's WEB the other is Design Premium. At the same time I had once installed on mine, and then put the Design Standard on my computer of girls leave my 17 years artistic ols use Photosshop for school.
Everything has been working fine until two days ago, while in Photoshop on my computer, no error message has been seen.
It has stopped working, the cursor become a pin head and all the options greyed out and must force quit to close. Dreamweaver, Illustrator, and InDesign are also answer either, all the options greyed out and not when you open one of these that an empty box appears titled Adobe Creavtive Suite 3 Web Premium, which only has a function of yellow on reductions, or on my mac to children the box says Design STD.
First, I installed istat pro, thinking that it is a thing of memory. (and again, it could be, but I don't know quite what to do istat pro said I have 195 GB left, so I made the place - after uninstalling CS3, I had about 203 GB on my drive hard until I reinstalled it.)
I tried to reinstall, also uninstall and reinstalled. Repeated uninstall / reinstall with cc cleaning, re start after each step.
I called Adobe thinking that they cut me, since ironically the two computers are the same! They said they don't do that. I never registered my products, but have two teas products. # The person to whom I spoke joined my S3 yesterday. She said resettlement should work.
When I reinstall I am not asked for the numbers.
Last night I uninstalled, cleaned and restored, then software Monday. Same thing is happening. AGH!
If a has a living using this software I would register to use the new CC but because I'm in the recognition phase, I want to just my CS3 back.
Looking for a saving grace. Thanks for your help!
Catherine
Post edited by: Catgus
Your problem looks the same as the I and the perfect answer was on this thread - resolved everything!
http://forums.Adobe.com/thread/1339100?TSTART=0
Tags: Creative Suites
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