CS6 InDesign trial download: "Setup could not initialize".
Hi, I downloaded Adobe InDesign CS6 successfully, using the Download Manager software. When I click on "install", a window appears with a bar ('install Adobe'), progression and the bar gets about 2/3, then I get an error message saying "we met the following problems." Setup could not initialize. Please download Adobe Support Advisor to detect the problem. "Then a link to download Adobe Support Advisor, or button to quit.
So, I downloaded and ran the Adobe Support Advisor. After initialization, the software only says "no problems found".
-My machine meets the system reqs for InDesign CS6
-Of course I tried to restart my computer and run all these steps again. We are still getting the error.
Help, please! Thank you.
Thank you, Jeff Wright. I went through my log files, searched errors and found another thread on the support forum that simply directed me to remove a process in my activity monitor.
For anyone else who has this problem:
Go to Applications / Utilities / on your mac activity monitor and delete the process "'AAM Update Notifier' or «AAM recording notify»» Then start Setup again. He now works for me.
Thank you very much!
Tags: Adobe
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If you use an installation dvd:
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2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
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Greetings from Adobe!
Contact us please contact customer service
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I read through the troubleshooting, I deleted all the other versions of Adobe (this computer had Creative cloud top) and ran the cleaning tool, restarted my computer, do the download, etc. and still getting the same message. Spent far too many hours on this and I'm not at all techies! Help!
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MacBook Pro (early 2015)
You are using Safari version 10.0
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I have also tried to download Adobe Photoshop and in the destination download folder, the yellow exclamation point symbol options does not appear. However, this program crashes too after I open it. Unlike with InDesign, I get to the system menu of Photoshop, but after a few minutes of loading it comes up with the message: "this program has encountered a problem and needs to close. We apologize for any inconvenience. »
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Well well, brief and accurate: you do not meet the system requirements, which is your Win XP does not have Service Pack 3 or is otherwise misconfigured. Run Windows Update and install SP3.
Mylenium
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