CS6 InDesign trial download: "Setup could not initialize".

Hi, I downloaded Adobe InDesign CS6 successfully, using the Download Manager software. When I click on "install", a window appears with a bar ('install Adobe'), progression and the bar gets about 2/3, then I get an error message saying "we met the following problems." Setup could not initialize. Please download Adobe Support Advisor to detect the problem. "Then a link to download Adobe Support Advisor, or button to quit.

So, I downloaded and ran the Adobe Support Advisor. After initialization, the software only says "no problems found".

-My machine meets the system reqs for InDesign CS6

-Of course I tried to restart my computer and run all these steps again. We are still getting the error.

Help, please! Thank you.

Thank you, Jeff Wright. I went through my log files, searched errors and found another thread on the support forum that simply directed me to remove a process in my activity monitor.

For anyone else who has this problem:

Go to Applications / Utilities / on your mac activity monitor and delete the process "'AAM Update Notifier' or «AAM recording notify»» Then start Setup again. He now works for me.

Thank you very much!

Tags: Adobe

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