The payment of the annual subscription was charged on my card credit twice. Please, advise.
The payment of the annual subscription was charged on my card credit twice. Please, advise.
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Similar Questions
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I ask for the annual subscription, cancellation of a monthly payment of creative photography cloud adobe.
Cancel your membership Adobe Creative Cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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Hello, I would like to waive the annual subscription for your product (muse of adobe) and go to the monthly payment. How is that possible? (PC)
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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I need to cancel the annual subscription I have with Illustrator
I need to cancel the annual subscription I have with Illustrator
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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what the procedure to cancel the annual subscription of the adobe package?
what the procedure to cancel the annual subscription of the adobe package?
Antonio
Please take help of this doc KB cancel your subscription or membership. Adobe Acrobat, services Cloud of Document PDF
Let me know if you need additional assistance.
Kind regards
Meenakshi
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I want to cancel the annual subscription to the PDF Services
I want to cancel the annual subscription to the PDF Services. Cancel it online is not working need help please?
Hi Gert,
To cancel your annual subscription, go to the contact us contact customer service page and then click on the "still need help? Contact us' blue button to initiate a chat or call.
You may be asked to sign in. Sign in using your Adobe ID and password.
Kind regards
Nicos
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Changing the annual subscription to monthly payment
Hello
My annual subscription just ended and I would like to change it to a monthly payment. I searched everywhere on my Adobe ID account but cannot find an option in. Someone knows how to do this?
Matthew, kindly contact our customer service via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If you are still not able to discuss, good response with the below mentioned information.
- OS version:
- Browser version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Atul_Saini
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How can I get a receipt for the annual subscription
Hello
I recently had my annual subscription. How can I get a copy of the invoice.
Thank you
Mike
Hi Mike,.
Please see this: manage your membership and your payment. Cloud Creative
See the section for credit payments & cards for more information about printing a receipt of your subscription order.
Best,
Sara
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Hello!
Please let me know how to get the RoboHelp 2015 annual subscription plan (I live and work in Taiwan).
I tried to sign up for this plan on adobe.com, but it kept popping up a message as shown below.
I saw the Adobe price plan (http://wwwimages.adobe.com/content/dam/acom/en/products/robohelp/robohelp_2015/images/rh-p ricing.jpg; available in USD, EUR, AUD, and YEN price. So, I think that the subscription should be available for global users. So, please help me complete the subscription process. (I use a credit card issued here in Taiwan.) Thank you.
David
HI David,
I have the same degenerate and someone will contact you soon.
Thank you!
Kind regards
Abhishek
Product Manager
Adobe TechComm.
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How do you re - print the invoice for the annual subscription to Adobe Business Catalyst?
I'm trying to reprint the invoice for my annual subscription to Adobe Business Catalyst but can't find how to do, I need it for my accountant.
Thank you
Larry
Hi Larry,
Have you checked what docs? check the second top issue
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help to unsubscribe from the annual subscription
How to cancel an annual subscription. Thanks for the help
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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Serious problems of payment | Pre paid annual subscription of CC | Refund
Hello
Earlier today, that I decided to get a pre paid annual subscription of creative cloud. But I didn't know it would be such a nightmare.
I got through the whole process of purchase and at the end, after inserting my credit card and billing information, kept demand loading forever. Tried twice, without success (with mastercard and Visa).
So I got in touch with technical support, who told me there might be a problem with my browser and asked to try again on another. I tried again, without success. So I called support again, it advised me to create another user (Adobe ID) and try to buy another time. Following the error. I had no subscription work.
As I once again they said has cancelled all requests, and I would not charge.
But as I saw some time ago with my credit card administrator, I took several times a year full subscription. But is does not work, not even a confirmation.
The support being offline at the moment, can someone at ADOBE Support take a look and cancellation/refund the other values in my two Adobe ID. I just need a subscription to work.
My Adobe ID are [email protected] and [email protected]
Thanks in advance
Village of Gabriel
There are 3 commands,.
9515192959 9515092559 9514942959
They are all under the transaction, once filled, you can always get a refund. Please contact customer support & lift ticket now.
I recommend our http://adobe.ly/yxj0t6 support chat
Feel free to inquire about any doubt.
Concerning
Baudier
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Cancel the annual subscription to the creative cloud
I have surf the Web pages as adobe membership but cannot find a link to cancel my subscription for 1 year. Your company will charge me dec 7. Please solve the problem for me.
Thank you.
Johan Tsai
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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How to cancel the annual subscription?
Please cancel my subscription, there is no way to do it myself on my account despite several instructions given here. My creative cloud is not working properly and I can't use it due to many technical problems.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Hope this helps!
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Comment by fishing the annual subscription? I am picked every month!
HelloI want to put an end to my Acrobat dc pro subscription, is possible to have a person on the phone?
Hey slash,
Please follow this link Contact Customer Care, sign in using your adobe ID.
Make your selection, as shown in the screenshot below: -.
Click on the "still need help?" Contact us'button to start a conversation with the customer service representative.
Kind regards
Nicos
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