CS6 is ask a serial number when I creative cloud
I have the same problem here:
http://forums.Adobe.com/thread/1024884
I am running Windows 7 on a new Dell Vostro, have a subscription to Creative Cloud, never installed a trial version of the software and recently installed Premier Pro. The first time I try to run again, I get two screens shown in this thread and repeated here:
"Adobe that CS6 still cannot run in trial mode. Please relaunch the application and provide a valid serial number. »
"Adobe first Pro. Provide a serial number.
Previously, I had the problem raised here:
http://helpx.Adobe.com/Premiere-Pro/KB/missing-sequence-presets.html
Recommendations solved the problem, but still always has the same question.
When I go to this URL:
https://LM.licenses.Adobe.com/
I get the message:
"Congratulations!" You have successfully connected to the Adobe license management server. »
It appears, it is a common problem, but it doesn't seem to be a common solution. For example, here:
and
I checked and have no file "Hosts".
In addition, here:
I found that on hold or restart the PC does not solve the problem.
Finally, I tried the one proposed here:
And who does not.
Illustrator, Photoshop, and Premiere Pro all work fine.
So what is the solution?
Update, 2012-11-06. I spent 30 minutes on a chat session with Adobe support. The person told me emphatically that still does not part of the creative cloud and can be achieved through the purchase of Premiere Pro and not the creative cloud subscription. To prove the point, the person told me this page:
https://creative.Adobe.com/apps
Now on this page, Adobe has done something smart and stupid. If you view the page with XP (for example), it does not show the Premier Pro because Premiere Pro only works on a 64 bit OS. If you view the same page in Windows 7, it shows Premiere Pro. I think it would be better if Adobe showed the (possibly dimmed) application with a note that it cannot be installed on the PC that views the page. Well, I took the cat on my laptop (XP) and I assumed that the person was also on XP so the evidence was made!
But I sent him a link to this page:
http://www.Adobe.com/products/creativecloud/tools.html
However, the person told me that I had to contact the sales department. I called and asked the support guys to wait for the chat session, until I got a response. The Lady sales says that still is certainly creative cloud. But as I was about to relay this information to the support person, he ended the chat session!
The nice lady sales says that she would transfer me to telephone technical support. I've been waiting 60 minutes and had to leave to go to perform a task.
Maybe this will be resolved and I'll update this thread...
I got help with this problem.
You just disconnect from the creative cloud. Go to your preferences, log out. Open the first Pro CC, help to disconnect.
Then again open first pro cc and sign back in, and you should now be able to open even more!
Worked for me!
Tags: Encore
Similar Questions
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CAN´t find my serial number for my creative cloud products
CAN´t find my serial numbers for my creative cloud products
Creative cloud do not use serial numbers, but if she seems to ask on the one hand, see also this link: https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
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I bought cs6 but shows incorrect serial number when asked to enter
I bought a hard copy of the cs6, but do not have a dvd player on my macbookpro. So when I go to install the trial version and enter a valid serial number, it says it is invalid? What should I do to install this photoshop!
It is perfectly good download esityksen nd trial then enter the serial number of the purchased box. The serial number will be written on the back of the disc case. See http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Is your purchase a direct purchase on adobe.com, or purchased from a reseller?
Is the boxedpfroduct you purchased, for Mac or Windows. It ' l be mentioned on the box, the drive and the order.
Also, this is a cool purchase or are you upgrade from a previous version? If you are upgrading, and then the installation program also will prompt you to enter the serial number for the release candidate.
Please provide more details and then people can have enough information to help you.
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Serial number of the creative cloud
I downloaded the (free) adobe creative cloud and then downloaded the first CC pro and after effect CC for 30 days trial. However, when the time limit has expired and I tried to activate it by paying only the monthly payment, he told me to have a serial number. Where is the serial number for creative cloud? I downloaded from the Internet and it would have an email with the serial number, but I removed it may be. How should I ask to send the serial number to me, or how should I find it online?
Welcome to the Adobe Forum,
Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.
If you need to sign in with your Adobe ID and password to activate the composition of the cloud.
Disconnect & reconnect the CC desktop application.
In case it is not signing in successfully, please try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
On Windows XP, go to the following location:
\Windows\system32\drivers\etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product of CC
You can consult:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
Kind regards
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Is there a serial number for the creative cloud?
I got an email from Kivuto on the backup of applications and serial numbers. Where can I find the two?
Creative applications of clouds have no serial numbers as older versions of Adobe software
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Can I download the CS6 together and ask the serial number in the next few days?
I ordered the CS6 standard CDW, but need the product today. Is it possible that I can download the standard range of CS6, and ask the serial number when it arrives in a few days? Or how would apply this serial number when it comes to individual programs on the site of trial download, when I need then the whole suite?
Hi Bperrinsmith,
Yes! You can download the entire suite CS6 only once, but use it as a trial using your Adobe Id. Please make sure that you go through the very important information before downloading the product.
Link: http://prodesigntools.com/adobe-cs6-direct-download-links.html
See you soon,.
Michael Sharma
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I am trying to download PS 6 on a new mac lap top. I bought the CS6 in 2011 and 2013 updated. I cannot download by 2011 serial number Adobe. Can you help me?
You can download the installer for Photoshop CS6 here: download Creative Suite 6 applications
Simply enter your serial number when the installation program asks, then go online and activate.
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Request serial number when CS6 package with CC licenses
Let's create our first batch of subscriptions CC for some new staff members and addressing updates for CS5. However, we must stay with CS6 probably for the rest of this year to maintain a coherent art pipeline.
To understand it, I can use CCP to create and deploy packages CC, only then that I need to use AAMEE for creating packages CS6. Next: http://www.adobe.com/go/aamee_deploymentguide I created a bunch of Flash Professional mode unserialised, trial and deployed it on a test system. At the same time, I invited a test user to our CC for the sale of the team (in the framework of the VIP program) and a direct subscription to Flash Professional assigned.
The package deployed successfully (although it took an amazingly long time) and when started, I clicked on the button "license of this software. The sioged of the user in successfully with its newly created Adobe ID and then asked a serial number. Since it is a subscription of CC, I don't have to give a serial number. I had assumed that the adobe ID is now associated with the license and serial number would be unnecessary.
How make it past this stage when you deploy this package to users? Is there an undocumented option or the change that I need to do the packaging?
Just to clarify this point to someone else who is reading:
The TEA on the client side is automatically installed with the CS6 applications. It is this component that fails to validate my subscription of the CC, causing the application to fall back to request a serial number.
After a phone call with Abhijit, we discovered that installation of the stand-alone Office CC, before application or after the CS6, allowed the subscription must be validated and enabled software. It seems that there is an important bug, or at least a lack of consideration of the possibility that customers should not have installed CCD. The workaround is pretty much satisfactory for my environment, but I think it could still cause trouble in some configurations more major or educational.
A useful tip: download the CCD installer here: https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe supports the same command line switches like msiexec, so it is not deployable easily as a MSI file, allows for unattended Setup.
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There should be a drop down menu where you can select the version that qualifies you for the upgrade activation (CS5 in your case).
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@
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Using redemption code
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Just before installing the new Acrobat without buying it. Your serial number will only be for 9.0. And there will be no support, it was long after the end of life. Use your original disks.
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