CSCuj81593 - failover interface ASA tracking status unknown after active reload

Hello

We use the software Version 9.1 (4) on ASA 5545.

When you switch to show, we get the following result:

This host: primary: enabled

Activity time: 10847 (s)

slot 0: ASA5545 hw/sw rev (status 1.0/9.1(4)) (upward (Sys)

Interface to the outside (83.236.222.116): unknown (pending)

Interface inside (172.17.220.130): Normal (pending)

Management interface (0.0.0.0): link down (not guarded)

Another host: secondary - ready Standby

Activity time: 448 (s)

slot 0: ASA5545 hw/sw rev (status 1.0/9.1(4)) (upward (Sys)

Interface (0.0.0.0) outdoors: unknown (pending)

Interface (0.0.0.0) inside: unknown (pending)

Management interface (0.0.0.0): link down (not guarded)

The problem is that the interface tracking does not work.  If the ethernet on the inside (or outside) interface cable is removed, we do not get a failover.

Can anyone make a suggestion please?

Donald

Hi Donald,.

'Re missing you the "Standby" IPs on each interface.  This is necessary for the failover interface followed.  Once you assign day before IPs, the output of "show failover" display these files directly on the device in standby, and interfaces will be from 'pending' to 'Normal '.

Sincerely,

David.

Tags: Cisco Tools

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    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {162225B6-2067-4FDA-99BC-58C1D4E0A765}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-X4B895S-1-5-21-608111622-1764280109-496313565the system manufacturer,System Product NameAmerican Megatrends Inc. 00371-851-1339964-85391 1901 20090212000000.000000 + 00025C83407018400F808090409GMT Standard Time(GMT+00:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-133996-00-2057-7601.0000-0092014
    Installation ID: 000996078782372396423256420446696633076043100242185060
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: X4B89
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 01/11/2014-10:31:12

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:8:2014 18:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NgAAAAEAAAABAAIAAwACAAAAAwABAAEAln1WJo3zgHPOcDJrje + sKe7imAN1Xzpx1qec00xY

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    HPET A_M_I_ OEMHPET
    MCFG A_M_I_ OEMMCFG
    LASRYVITRAGE A_M_I_ AMI_OEM
    OSFR A_M_I_ OEMOSFR
    SSDT DpgPmm CpuPm

    I can't see anything in your report to explain your non-genuine message.

    I suggest that you look for malware.

    I recommend that you run Disk Cleanup or cCleaner to remove temporary files as this will reduce the time to scan security software.

    Start the computer in safe mode with network and download and install Malwarebytes (free version for users only - not the trial version), updated definitions and run in normal mode. Disable other security software while you do the analyses.

    http://www.Malwarebytes.org/products/malwarebytes_free

    Download and run ADWCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/

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