CSQ Call Distribution summary report customized with 5s and 20 s model for UCCX 10.6 required

Dear all,

We have UCCX with recently upgraded to 10.6 HA. After upgrade, we are not able to generate the CSQ Call Distribution report for every 5/20 sec.

We contacted TAC and found we need to have autonomous cuic but we donot have in our environment. There is demand for improvement already triggered with Cisco for this defect, Cisco still to develop fixed a bug for this version.

Ask you to provide me with this model of the said report to import into our UCCX of 10.6 to generate reports required by our care.

Had the same problem after upgrade of 8.5 to 10.5 UCCX. I was able to modify an existing report to get 5 seconds interval.

I exported the existing report. Imported in CUIC stand-alone server, query list value with interval of 5 seconds:

select 5 as ID,'5' as value from table(set {1})
Also changed the column names in the report. With 5 seconds interval, we have 4 great call distribution intervals: 0-5 sec, 0 to 10 sec, 0-15, 0-20 sec. Unfortunately, when I downloaded my report to the initial report UCCX CUIC was broken (I think because of the internal report id duplication), but the new report works very well. Check out the screenshots and my below custom report template.

Tags: Cisco Support

Similar Questions

  • I need to install a driver on my computer. When it downloads it automatically is to open with excel and does not demand for correct installation. Any suggestions?

    I need to install a driver on my computer. When it downloads it automatically is to open with excel and does not demand for correct installation. Any suggestions?

    Hello

    1. for which device you are trying to install the drivers?
    2 are you able to install or run any .exe on the computer file?

    Try to run the fix to the article below and check if this help.
    When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
    http://support.Microsoft.com/kb/950505

  • (Note) - report - Bluetooth with Enhanced Data rate software II for Windows 7 wipe main drive

    All,

    It was reported that when the upgrade of the Bluetooth with Enhanced Data rate software II for Windows 7 to version 6.4.0.1700 is originally a wipe on the OS main drive (usually C:\)

    Version: 6.4.0.1700
    Release date: 16/05/2011

    Here are the units that uses this version of the driver.

    Support models     ThinkPad L420, L421
                       ThinkPad L520
                       ThinkPad T420, T420i, T420s, T420si
                       ThinkPad T520, T520i
                       Thinkpad W520
               ThinkPad X1
                       ThinkPad X220, X220i, X220 Tablet, X220i Tablet
                       ThinkPad Edge E220s
                       ThinkPad Edge E420, E420s
                       ThinkPad Edge E520
    

    Has been raised to engineering and the team is currently working on this topic.

    Please do not update the Bluetooth driver until further notice *.

    We are in a process to pull the driver from the Support Site and ThinkVantage System Update

    Main thread here

    JMT


  • All of the Images which the different Ratio to a report customized with an action of cultures

    Hi all

    I'm new to Photoshop. I have been struggeling for a few days with this problem...

    1. I have 100 Images with different ration.
    2. I would like to define a custom target ratio.
    3. Then, I want to crop the images, which do not have the target ratio.
    4. These Images must be croped aligned in the center of the image (if the height is too large, the upper part and the lower part of the image would lose the same amount of pixels)
    5. I can interpolate the resolution during this operation to a standard custom resolution if it is different?
    6. Finally I would like to create an action/batch of steps 1 to 5, so that all images are processed automatically.

    I would apriciate all sorts of help a lot!

    Thank you very much

    Save a preset size for truncation tool, then call him upwards in action. Add layers of resizing based on the percentage, when necessary. You still have to individually for each image, but have some practical actions could make it faster. for anything else, you need scripts, which is a whole other story...

    Mylenium

  • Recommendation for the implementation of a customer with BC and Muse

    Hello

    If I have a new client I want to create a website, how to proceed with BC?

    I should create a new account of BC for the customer or if they have an account with my portal?

    They should have their own domain name.

    I create the site Web of Muse, I know that I need to connect my Adobe ID somehow to their account of BC if this would be the way to go.

    What do you recommend?

    BR Graphicalmarc

    Hello

    You can publish the site to your account partner, and then allow your customers to access admin.

    If you want to publish the site on your partner to customers account, you would need to change connection BC end of Muse, Edit > Preferences > Publish > switch accounts.

    So it depends on you how you want to proceed with options.

    Let me know if you have any additional questions.

    Thank you

    Sanjit

  • List of files that are customized with captions and tags

    Greetings.  I'm scanning old negs, enter LR CC scan data and adding tags and captions.  I'm also assembling prints in albums.  I would like to create a list of all file numbers in each album of paper with their associated tags and/or legends of LR and then add the list printed at the beginning of the album.  For example, if I make an album of images selected from 2003 and that my system of grading system is year-roll #-image #, I would like to print a list with entries such as

    2003 15-25 [file number] Lake Tahoe, water-skiing, Diane, holiday [tags] jump more [legend]

    2003 15-26 [file number] spectacular Lake Tahoe, water-skiing, Dad, holiday [tags] fall [legend]

    This would allow me to add the printout containing all the identification data for each impression at the beginning of each photo album without writing all the data on the back of each of them.  Just what I need to do is print the label with the file number and refer to the list; I and others, would not need to open LR to retrieve the identification data.

    Is this possible without copy and paste all the data manually?  Thank you.

    See the plugin List View.

  • Maximum session reached. Y at - it report any with PGA and SGA?

    Friends,

    OS: RHEL AS 3
    DB: 9iR2

    Currently...
    Process = 150
    sessions = 170

    now, I want to be
    Process = 250
    sessions = 280

    my current sysctl.conf is...
    # Oracle 9i kernel parameters
    #
    kernel.sem = 250 32000 100 150
    kernel.shmmax = 4294967295
    kernel.shmmni = 4096
    kernel.shmseg = 4096
    kernel.shmall = 3279547
    fs.file-max = 327679
    kernel.msgmni = 2878
    kernel.msgmnb = 65536
    net.ipv4.ip_local_port_range = 1024 65536
    #
    # End of parameters
    SQL> select * from v$sga;
    
    NAME                      VALUE
    -------------------- ----------
    Fixed Size               452164
    Variable Size         268435456
    Database Buffers      369098752
    Redo Buffers             667648
    and our server ram is 2 GB.

    is that the values above are sufficient to improve processes and sessions for 250 and 280?
    What are the limits to improve processes and sessions?
    I think also, long back I asked the same question. but here, I searched is not here. After the upgrade of this forum this thread has been deleted.

    Thank you

    VPS wrote:
    Friends,

    Currently...
    Process = 150
    sessions = 170

    now, I want to be
    Process = 250
    sessions = 280

    The process parameter controls a number of allowances in the SGA heap table - (which is the array of sessions, by default, processes * 1.1 + 5). An increase in the process automatically increases the variable size in 9i.

    But here are some numbers to a 32-bit process = 150 Windows startup
    125829120 variable size bytes

    then, with the process = 250
    Variable 134217728 bytes size

    As you can see, the additional allowance is only about 8.5 MB - and this does not to cause any problems with your settings in memory.

    There is an informal indication of 10g, you should have a db_cache_size which is at least 1 MB per process - and you are already experiencing this figure - even after the increase.

    In a reasonable manner for the pga_aggregate_target for systems OLTP is put somewhere between 1 MB and 4 MB per process - depending on the nature and the amount of SQL statements used. If you do have enough memory to deal with it (as long as you don't get too close to the end of 4 MB of the scale - v$ v sql_workarea_histogramand $ pgastat to see how your current pga_aggregate_target is to check).

    Process more means more open cursors, however, you may have a relatively small increase in the shared_pool_size if your application is good for sharing SQL - but a larger increase if your code is not very common.

    You can also look at an article and a presentation by Christo Kutrowski of the Pythian Group which deals related to Oracle o/s overhead, its SGA and the number of process - and how to minimize.
    See: http://www.pythian.com/blogs/741/pythian-goodies-free-memory-swap-oracle-and-everything

    Concerning
    Jonathan Lewis
    http://jonathanlewis.WordPress.com
    http://www.jlcomp.demon.co.UK

    "The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge." Stephen Hawking.

  • ASA VPN with ISE and different backends WBS for authentication

    Hello

    I have an AAA-problem I hope to have a few problems help.

    The problem ultimately is: how the ASA via ISE send Radius Access requests to different given OTP backends provided a connection to a certain group of Tunnel.

    BACKGROUND:

    I'll try to give you a brief picture of the scenario, this is what I currently have.

    A VPN system (ASA 8.4 (4)) where I let my users to choose among 3 different methods of authentication being

    (1) certificate (on chip card)

    (2) token - token of the OTP (One Time Password provided via the smartphone application: using pledge of Nordic OTP-Edge transport server)

    (3) SMS - OTP token (Nordic OTP - Edge transport server SMS OTP)

    The choice corresponds to different groups of profiles/Tunnel connection.

    Today, all authentication requests go directly to the OTP server and authorization goes directly to the AD via LDAP.

    THE PROBLEM:

    The problem occurs when I try to put in the ISE in the mixture.

    What I obviously (?) would like to do is have all the network authentication/authorization to go through my ISE platform to take advantage of a centralized administration, monitoring etc.

    Again I would need to use data bases different backend such as AD and Nordic OTP - Edge server, but then mandated by ISE.

    For me to be able to know what back-end AAA to the proxy system, to somehow be able to distinguish the incoming Radius Access-requests.

    WHAT WE CALL:

    At the time of the ASA 8.4.3 Radius access request contains 2 new attributes, the name of Group of Tunnel and the Type of customer, when a VPN user connects.

    http://www.Cisco.com/en/us/docs/security/ASA/asa84/configuration/guide/ref_extserver.html#wp1802187

    QUESTION:

    The seams, that I can achieve what I want by looking at the access request attribute Radius "Tunnel Group Name" and forward my request to different backends OTP for the authentication part therefore in theory. But, how do I actually go ahead and set that up in ISE?

    I don't see this attribute when I look at the details of Radius Authentication for an authentication AAA of the ASA at the ISE.

    Best regards

    / Mattias

    I think you can hit the following problem:

    CSCtz49846: ISE does not match the condition with VPN 146 Tunnel-Group-Name attribute

    This issue is not specific to this attribute, as shown in the solution shown in the accompanying note

    Workaround

    Ensure that the attribute name does not include a '.' character. This also applies to some of the existing attributes in the dictionary of Cisco-VPN300. Attribute names should be changed so that they do not include a "." character.

  • Use of IE with Windows and active Internet the FMS server 8.1 requires a username / password

    When you use the copied link browser provided on the iOS (http://sandiskxxxxxx.local/files) application settings page I get a standard pop-up browser asking for a username and password.  What should I enter here?  Does not allow an anonymous connection.  I tried the usual stuff, Admin, the UID on my computer, the UID for my router admin, empty string, etc. With all the combinations of passwords, that I am entered for the WFD WPA2, the DDT from the admin of my router and my PC, etc. No luck.  Anyone else understand it?

    The user name is 'owner', if requested.

    If you have set a password in the security settings in the application, then the password is the password that you configured in the settings, otherwise there is no password.

  • Will be communicating with VTEP and NSX flow controller (for example the NAV VTEP) network vmkernel management?

    Hello

    I have question concerning communication with the controller VTEP and NSX.

    Will be communicating with workflows VTEP and controller within the network vmkernel management NSX?

    Alternatively, it empties the VTEP network? (Network VXLAN?)

    I think it is by the vmkernel management network, as ESXi host with controller NSX need not always have

    VTEP (or Logical switches) segment.

    I thought that it could flow within the segment of NSX controller if it is independent of the normal (communication of host of ESXi and vCenter)

    management vmkernel, but I think that there are restrictions which network of the controller must be in the same segment of layer 2.

    I tried to find some document but nothing of any document clearly states what network port group transmits VTEP and NSX flow controller.

    I'll be very happy if the experts give me answer.

    BR

    As far as I know: you're right - this traffic is via the host management network and a connection routed between controllers it is not currently supported with NSX - v.

  • Some, but not all web sites display incorrectly. I played with NoSquint and layout.css.devPixelsPerPx. for 45 minutes without reasonable result.

    Windows 7.
    There are open spaces on some websites and not others.

    In addition, last several months after a Web site is displayed correctly (scaling, images, text), the text became and remained unclear.

    I probably won't be able to fix it myself. \

    Thank you.

    Allan Duby

    OK, this is not a direct result of different scaling of defaults in firefox 22...

    can you try to clear the cache and cookies from flickr and reload the page or otherwise see if she does not work correctly when you start firefox in safe mode, once?

    Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox

    See also the Web sites look bad or display differently they should

  • I have an account, a download of CC I use at work and one at home, home a fair repeat test expired and yet I never saw computers with it and he's paid for

    I have an account, a doanload I use at work and one at home, home, we repeat myself fair trial exceeded but I never saw computers and it's paid for.

    I want to use photoshop quite desperately at home, I uninstalled everything, but he repeats I just test expired although I paid for it and it works on my work computer!

    Help, please

    FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

    https://forums.Adobe.com/thread/1962238

  • EBS 11i custom Oracle Forms and reports

    Hi hussein.


    I want to know who is responsible is to save customized reports and forms in EBS? He is the developer or
    Apps dba?


    Thank you

    Hello

    What stage is on the docs? I thought that I didn't need a new menu.

    You need to create a custom menu, if you create a new personal responsibility. If you register your forms/reports customized with standard liability, and then creating menus custom and responsibilities is not necessary. However, it is always recommended that you follow standards of customization by creating custom forms/States under personal responsibility.

    Kind regards
    Hussein

  • The confocal issue custom with PCI-based 1409 acquisition

    We use a PCI-1409 to acquire a video from a custom confocal system flow and high definition image. We use the junction box BNC to send in luminance, hsync and vsync in the PhotoMultiplierTube and our custom control box.

    Because of the way we scan using Resonators, we have two corrections that we hold in the video stream and that you are not sure if this is possible at the level of the camera, i.e., place the code in the .icd file, we did, or if it is something that must be completed in LabView. Any help would be greatly appreciated.

    One distortion: Acquire us information of luminance in both sense of sweep. Our image is one where all other lines is reversed. Is it possible to invert all other lines and register? Now double us the apparent width of the image and then having to crop the image twice, reverse a stack of image and then interleave.

    Two distortion: mirrors scanning speed varies sinusoidally and stretching that occurs on the edges so there. How would we go about filtering the stream in order to fix this? I guess it's something that should be done in LabView as pixel clock is fixed.

    The file .icd, we have changed the default settings to get a stable picture with the two aforementioned distortions is attached.

    -sb

    I would just use a single CIM file with odd and even lines.  For the preview, use deinterlace or extract to remove the odd lines.  For full images, make the post processing later.

    Bruce

  • I can't delete a duplicate named folders created in error by Thunderbird while moving messages with drag and drop

    I had created a folder with a long as name "Deborah Brown - HP laptop acting, very slow, etc." this file was created to contain messages that have been received in a top-level folder, and then moved to this to the appropriate ranking related emails many. I had done many times before without a problem. But this time, when I slipped and fell on a message in the folder a double was created, but accompanied by an annex of '2547417' at the end of the name. IIRC, the message was in the records at the time of the original and a copy. IIRC, I did not notice this at first and when I dragged/left down another message he created another folder in double, but this time with the suffix "211613d". At any given time more far in the process (I don't remember quite well how) both of these files got duplicated again but this time were with the same name with added suffixes as noted... something I wouldn't have imagined. Given that the messages I was moving were safely (?) stored in the original folder, I deleted the message content duplicated records duplicated without any problem and without any effect on the content of the original file.

    Then I tried to delete the duplicate folders... not allowed. Then I noticed that if I tried to remove the second instance of each duplicate name, which was a success... at least as much as to move it to the trash. If I then returned and tried to delete the first instance it is, once again, not the law. I then tried to rename the files by adding a prefix a single character. Once more, if I worked on the second instance of the name I could rename it but would be foiled again if the first instance. Then, * I think * (extra large grains of salt here) is that I renamed the second instance and removed from the trash that I could then work on the others and rename and empty the trash.

    But everything for nothing. If I closed Thunderbird and restarted the duplicate folder names reappearing. Then I tried the fix given for not being able to delete messages because of a corrupt trash folder. That did not help either. Even if I use a POP account and could remove the files from the two basket my account information, whenever I would restart Thunderbird trash will reappear by himself and the so-called deleted duplicate files right with her and in the hierarchy of their original folder.

    I'm mystified and have given up trying to remove these things. Fortunately, the removal of messages from other folders and empty the trash of these messages seem to work normally. I have not yet tried to delete another folder and hesitate to do.

    Thank you
    Chuck Norcutt
    Murrells Inlet, SC

    Thank you very much. Exactly, that solved the problem. There was almost no delay in starting. I'm still very curious as to how it happened, but it may never be known.

Maybe you are looking for

  • Elitedesk 800 G2: PCI serial port (s) for Elitedesk 800 G2

    I recently reinstalled Windows7 professional 32-bit, and now the following shows no driver in Device Manager: PCI serial port PCI Simple Simple Communications controller Should which driver I?

  • Print photos too red

    I am running Windows XP. I've tried everything. Photo cartridge shows that it is not empty. Tried to reinstall the software, update drivers, different papers, disconnect, restart, heads of cleaning cartridge, realign and various settings of the print

  • XP HELP.

    Under XP on my Dell Inspiron 9300. I was uninstalling 'extra' Antivirus & Malware so that some "unused" programs, TRYING TO SPEED AND WIN MORE of the PLACE. Now, I get a message after starting "Dll could not be opened."  Also, when I open Google Chro

  • BB 10 Mapfield API

    Hi guys,. I concentrate on BB10 and try to build a work around with SDK WebWorks. I do a search for how can I use BB maps in my application to display a location on the map. I couldn't find any documentation on Mapfield API. Anyone know where I can f

  • Convert the autonomous Active VSS switch

    Hi all Can you please help to give advice on the underside about vs. (1) two dial-up are currently in VSS (6500 sup unique in each frame). If we are their conversion into autonomous, we have because #switch convert stand-alone mode Can we issue this