CTS500-CUBE-Cisco TP server, video connection fails

Hello

We strive to interoperability with TelePresence server configuration (8710) at our facility of TP. TP server is located in our "public network" that external callers are connected to Codian MCU via Highway VCS or VCS.

Internal TP network is connected via Cisco CUBE on TP server IE.

TPNetwork - CUBE - VCS control - TP Server (8710)

CUBE is set up according to the recommendations for TP intercompany calls, but the result is:

CTS500-> server TP: No Video, audio only call

TPServer-> CTS500: Start with video & audio and video dropped after 1 second Audio is more or less whistling and hissing noises (incompatibility of codec perhaps?).

So my question is, what is recommended config for CUBE to get this working?

IOS version is 12.4 T last updated corrective.

CTS500 is running 1.6.7 (4212), CUCM 7.0.2 and TP server 2.1 (1.33) (Build 9.4 (1.33))

Best regards

Mikko

With regard to CSCth61759 , look at the ORC URL: http://www.cisco.or.at/en/US/docs/ios/15_1/release/notes/151TCAVS.pdf

Tags: Cisco Support

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