Custom skin of RH9 WebHelp: problem opening PDF of custom button

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• Problem opening pdf files.  I have Acrobat Reader DC/Windows by default, but when I click on the file, a file conversion screen with all these codes. Must use the "open with" function which is a nuisance.  Why it will not default?

  Problem opening pdf files.  I have Acrobat DC/Windows by default, but when I click on the file, a file conversion screen now with all these language codes. Must use the "open with" function which is a nuisance.

  Why it will not open by default when I click on the file?

  Hello

  I guess that you are looking for this:

  Open drive

  Go in Edition > Preferences > General

  Uncheck the option, the online storage see the opening of the files

  Click OK and restart

  Thank you

  Abhishek

• Problem opening PDF files .zip

  I have 2 computers, both computers according to me to be configured identically.  Windows 7 x 64.  A service provider allows you to download a 'bundle' of PDFs in one zip archive.  One of my computers will open the .zip file in adobe merge all PDFs in a single document from the opening.  The other computer keeps giving me the error that .zip is not a supported file type.  I have reviewed the registry settings and made some adjustments based on other messages from the forum, but none solved the problem. Work computer using the software adobe reader 10, no computer started working with adobe 11, I tried to uninstall and install an older version, nothing helps.  Help, please!

  My advice is to check the ZIP files with care. Since Acrobat is a not any tool to combine the contents of a ZIP into a single PDF file automatically, one of these two things is likely:

  1. the download is actually different for some reason any.

  2. There are additional software making the combination

  My money is on '1' and I would recommend that you try to take the 'ZIP' file on different computers to compare.

• Problem opening PDF files in Safari

  Hello

  Whenever I need to look at a PDF file in Safari, I get the following message: ""before displaying PDF documents in the browser you need to launch Adobe Reader and accept the end user license agreement, and then quit and relaunch the browser.". In fact, I downloaded the latest version of Adobe Reader (11.0.7 I think) a few weeks ago to try to help out a customer, but immediately remove/uninstall the program once I found an answer for the customer as I did not need Adobe Reader since I was Adobe Acrobat Pro XI. I had no problem before installing Adobe Reader. It seems that Safari thinks that Adobe Reader is my default PDF reader, even if I don't have it anymore. I tried to look in Safari preferences tab under plug-ins Internet security and manage Web sites. I found that Safari is indeed to use Adobe Reader, even if I didn't do it, but cannot find how to remove it from Safari or replace it with Acrobat Pro. Someone knows how to fix this? I'm sure I can probably just download Adobe Reader, but I'd rather not.

  Thank you in advance!

  Josh

  Firstly if you have installed the reader, then it will install the Adobe PDF plugin Viewer at this location:

  / / Library/Internet Plug-ins /.

  If you have Adobe Reader or Adobe Acrobat is installed longer, then proceed as follows:

  1. go to > go to the menu of the folder (command + SHIFT + G)

  2. paste in the path: / Library/Internet Plug-ins /.

  3. click on the Go button

  4. Select the file 'AdobePDFViewer.plugin '.

  5. click on the control, and then select move to trash

  6 authentication with your administrator password

  7. Select the file 'AdobePDFViewerNPAPI.plugin '.

  8. click on the control, and then select move to trash

  9. authentication with your administrator password

  10. close the window

  You should now be ready to go.

• RH9 WebHelp problem with the buttons next and previous topic

  The previous topic and next topic buttons do not work as expected. By example, if I navigate to topics and click on the previous topic, I expect to see the most recent section I read (similar to the use of the back button in a browser to see the previous page). However, the previous button is not available or the user to a random topic and next topic never brings up the next topic.

  I inherited this project, my first experience with RH9 and so am not sure something previous author included in the project to check the buttons appear or if these buttons are part of the interface default WebHelp. I looked in properties available to single Source for each output, but do not see any place to specify information on these buttons.

  As you can see in the screenshot, is not on the sequences of travel (I saw that there are other questions about Next and Previous as sequences associated to browse).

  Any help appreciated because this bug was found by QA and they would like to solve the problem in the next update...

  Carol

  Hello

  These buttons above the table of contents are buttons for the navigation sequence. And that might explain their behavior.

  Do you mean any other key? Am I missing something?

  Take a bow

  Willam

• Problem opening PDF

  The version of this file is not compatible with the version of Windows you are using. You see computer system information to see whether you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher.

  Whenever I try to open a pdf file, even if it is a pdf file I created on my computer, I get this pop up! Help!

  Looks like you need to go to http://www.adobe.com and download the Acrobat reader software.  Alternatively, you can go to http://www.download.com and download Foxit reader.

  Good luck.

• problem opening pdf file of e-mail

  everything by opening an attachment pdf to an e-mail inadvertently clicked on open all attachments in word and don't know how to do to restore everyone has ideas

  File associations (default programs > set Associations)

  Locate the .pdf and put it back in, probably Adobe Reader

• problems trying to open pdf files. said the treatment works cannot open file

  original title: rayexceed

  Hi, I have problems trying to open pdf files. said the treatment works cannot open file. everything worked fine before and when it started I'm not too sure.my security is up to date when I try to open a pdf file, it says file may be damaged and then I press ok and it goes on a blank page in aid of processor.please of work

  Work does not have PDF files. You need Acrobat Reader or Foxit Reader.

• I can't open PDF files lately. I uninstalled and reinstalled Adobe Acrobat. I'm sick and tired of trying. I need Adobe to talk about me through on how to fix the problem as soon as POSSIBLE.

  I can't open PDF files lately. I'm sick and tired of trying to solve this problem. I need Adobe to call me or send me an email with the instructions step by step on how to overcome this problem of bad, please.

  Move to editing & export a PDF file

• my toolbar (for the PDF edition) does not appear in a newly opened PDF file. What is the problem?

  my toolbar (for the PDF edition) does not appear in a newly opened PDF file. What is the problem?

  Hi Joanne,

  If you are unable to display the toolbar by choosing View > show/hide > elements elements toolbar, please send along a screenshot of what you see. (And just double check that you open your PDF files in Acrobat and not player - that is a mistake that I make here and there).

  Best,

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• Problem with pdf for the opening of the health gov Web site.

  Problem with pdf for the opening of the health gov Web site. I use my ipad in Safari and have installed the application to adobreader. Healthcare gov support only suggested to disable the pop-up blocker. I did, and I couldn't always open the file. No problem on a desktop computer regardless of the browser.

  In my view, they spend on their web server to a document ECM server authentication. Someone else has the problem?

  I tried the Penguin, Chrome and Atomic browsers on the ipad and the same issue.

  Thank you!

  Keren

  Okay, actually, I think that there is a problem with the type of form. It is a form of a special kind (called a form XFA or Designer, for what it's worth), which can be opened with Adobe Reader and only on Mac or Windows. There is no iPad software that can read these.

• graphical glitches while scrolling with more of an open pdf

  I work for a service company HE managed. One user to one of my clients offices has encountered a strange problem with Adobe Acrobat Reader XI. With a single open pdf works XI player perfectly. With two or more files open at the time the program basically PDF stops, graphically speaking. Scrolling causes the pdf to become blurred to the point of being completely unreadable or navigable. Parts of the pdf scrolls while others will remain in place and essentially becomes spliced with some section files PDF was actually scroll to. So if the customer scrolls a half page the entire document will become chopped just pieces of parts at random the pdf document.

  We have tried to reinstall, we tried to update, we have tried to repair the installation, nothing has no effect on the error. All Windows updates and updates to the graphics driver have both been implemented since the problem surfaced and made no difference at all.

  The client recently upgraded to Windows 10 about a month or two ago, but the problem does not appear immediately after that it appeared just a few days ago.

  Reader XI has been reinstalled after migration to Windows 10 and after that the problem appeared.

  Someone knows something like that before? Does anyone know of all possible patches to this type of problem?

  Hi George,.

  Can you please confirm that you are facing this problem with v11.0.13 as well.

  Also please share a sample pdf with me at [email protected] so that we can try to reproduce this behavior in our end.

  Please, try the following steps and I would, if it helped:

  Go in Edition > Preferences

  1. use a custom resolution

  2. try to disable smooth images, line art, improve the option lines

  

  Kind regards

  Rave

• RH10 - WebHelp links to PDF files stop working when WebHelp is generated.

  RH10 - after generation to WebHelp links to PDF files do not work. If I saw the topic in HR, the file will open and display. HR project reports any broken links. If I have a link to the file again, the file will be imported in HR and overwrite the file that already exists.  If I do one generate and display in my office cannot find the files of a hyperlink.   If I do a primary mode, the files could not be found in FireFox. Had too many problems with IE10 so I stopped using it.

  I've never had this happen before with any version of RoboHelp. Please help me.

  Ahhhh, you did not say that it did not work once you have copied the files on the server. That's a horse of a very different hue!

  Okay, so if it's the WebHelp on the server, you have problems with, here's what to check.

  Are the files that you are linking to really there? They cannot be. What are the baggage files for. You may need to add the files that you link to the list of files so that they are between the release of baggage.

  If the files are there, the server can be a flavor of UNIX. In this case, you will need to check the naming conventions. If the file name is SomeFile.PdF, and your link says SOMEFILE. PDF (or another variant of case) links fails on a UNIX UNIX server being very picky about file names.

  See you soon... Rick

• AS2, Flash 8 and opening pdf files

  Hi all
  
  I use Flash 8, Actionscript 2, to open PDFs with a projector.
  
  All right, if I use 'FreeMX' and the computer has Acrobat 5, 6 and 7 is installed.
  
  But it does not work if the computer is equipped with Adobe Reader 8 installed - the pdf document does not open.
  
  No one knows this and if there is a work around? It's a bit urgent - customer's breathing down my neck here :)
  
  Julian

  I think I have solved my problem - looks like Adobe Reader 8 uses different code to parse its command line than before.

  The path and the name that I used in my code has ' / ' as the separator in path, which worked well with Acrobat/Reader 6 and 7. But (at least here) not with Adobe Reader 8 - instead I had to convert to ' \' to make it work.

  Julian
  

• Is no longer able to open pdf files in mail, Yosemite 10.10.5 in mail 8.2

  Hello

  After trying to install the 2016-004 security update 10.10.5 I'm more able to open pdf files in the yosemite in 8.2 mail or on our hard drive.

  When you try to install the update, we get the following message:

  "Updates available have changed."

  • We can install is more up-to-date, even if we downloaded.

  • Sent PDF files can only be opened by mail on our iMac

  • This has also affected all PDFs, saved the e-mail to the iMac.

  • All PDFs in mail over the past four years cannot be open-ended.

  • All PDFs over the past four years, saved from mail hard disk cannot be opened by any PDF reader, including preview and Adobe Acrobat.

  Any help appreciated

  Anthony

  Try to install the update mode without failure or another account admin user. If it works, check if you still have the PDF problem. If so, try what is displayed below links Safe Mode.

  Safe mode - subject

  Safe mode - Yosemite

  Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

  Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in the system Prefeences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

  Isolate a problem by using a different user account

  If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

  If it works in safe mode, try to run this program when it is started normally, copy and paste the result in a response. The program was created by Etresoft, a regular contributor.  Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.

  Etrecheck - Information System