Custom theme lose the buttons send in the quiz

Hello

I have a theme that I made for a customer and only altered slide masters they used. The button publish (with the keys skip etc.) are all there in the master slide, and they show on every slide of issue they have, but when I click on preview this slide, or publish, as soon as you get to the quiz, there is not button Submit. The theme projects have been created on a computer and uploaded to a Google Drive folder. The customer has bought the Captivate and uploaded files (originally it did not download the theme, but has since begun from scratch - downloaded again any project and theme) of the reader, edited and sent them back. When I opened the projects, quiz slides and slides model has the Submit button, yet project overview (or editing by the way) are not there send buttons.

I think it's a matter of topic, but I can't understand what is happening. The project has only been to Captivate 9 I know - the customer has recently purchased Captivate, and my version is up-to-date.

Interestingly, I changed the theme to a standard embedded theme of Captivate and the Send button appears in the preview of the question slides. Should I create another theme from scratch, and then import it to each project? What went wrong initially - if it was the fact that he had not downloaded the theme I think which would break things, but then it picked up completely from scratch. Is there a difficulty without creating a new theme from scratch? PreviewExample SlideMaster

Since the buttons send return when you change the theme to one of the standard ones found in Captivate, I would say that you definitely need to recreate your custom theme.

I don't know what was wrong originally.  Captivate would not have worked at all for your customer unless there was at least some basic default themes, it can access.

Now, the important thing is that you get an another theme created.  One of the other default themes Captivate is to base on.  The empty theme is generally offered for it, but there was a reported issue last week on the forum on this topic, then perhaps choose a different this time out.

Tags: Adobe Captivate

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