cut and paste text from an e-mail sent in a new email. Text then disappears when sent. Recipient gets a blank page.
I need to regularly send a text to a particular recipient with only the day and date which is different every time.
I noticed after updating to V24.1.1 that were to happen, the text would have gone, just like the e-mail was sent.
After checking my 'sent' folder, I found that the e-mail was a blank page. Conformation of the recipient showed that they had received an empty email.
Another thing (boring) which is now occur when you type, the cursor will often jump to the upper-left corner of the page and continue to reproduce typed words.
This does not occur in any other application requiring the seizure, that is to say MS Word 2013, Wordpad, or Notepad.
Any ideas as to why.
System 8.1 Win X 64 8 GB of Ram, 6 core Asus, AMD Radeon HD 5700 Series, 120 GB ssd, 1 TB of HDD
All the files via Filehippo, ms update, adobe, Java etc.
_________________________________________________________________________________________________
Application Basics
Name: Thunderbird Version: 24.1.1 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.1.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20131118083805 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.tpg.com.au:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.tpg.com.au:25, alwaysSTARTTLS, passwordCleartext, true
account3: INCOMING: account3, , (pop3) mail.tpg.com.au:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.tpg.com.au:25, alwaysSTARTTLS, passwordCleartext, true
account7: INCOMING: account7, , (pop3) pop3.tpg.com.au:110, alwaysSTARTTLS, passwordCleartext OUTGOING: smtp.tpg.com.au:587, alwaysSTARTTLS, passwordCleartext, true
Extensions Add Signature, 0.2, true, [email protected] Australian English Dictionary, 2.1.5.SZ, true, [email protected] Noia 2.0 eXtreme XT_2, 3.46, true, [email protected] Noia Fox options, 2.1.4, true, [email protected] Signature Fixer, 0.3, true, [email protected] Signature Switch, 1.6.12, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d} Test Pilot for Thunderbird, 1.3.9, true, [email protected] Theme Font & Size Changer, 7.5, true, {f69e22c7-bc50-414a-9269-0f5c344cd94c} NestedQuote Remover, 0.8.10, false, {12a1584b-2123-473d-8752-e82e74e3cb1b} WiseStamp, 3.13.31, false, [email protected]
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 dom.max_chrome_script_run_time: 0 extensions.lastAppVersion: 24.1.1 font.minimum-size.x-western: 12 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Century Schoolbook font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 20 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1267018338 mailnews.database.global.datastore.id: 3568f04a-13d8-4d6e-be38-3b8cdf9c71c network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1392938619 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true plugins.update.notifyUser: true privacy.donottrackheader.enabled: true security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false security.disable_button.openDeviceManager: false security.OCSP.disable_button.managecrl: false
Graphics
Adapter Description: AMD Radeon HD 5700 Series Vendor ID: 0x1002 Device ID: 0x68b8 Adapter RAM: 1024 Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 13.251.0.0 Driver Date: 12-6-2013 Direct2D Enabled: false DirectWrite Enabled: false (6.3.9600.16384) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureFallbackCanvasBackend: cairo AzureContentBackend: none
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.2 4.10.2
NSS 3.15.3 Basic ECC 3.15.3 Basic ECC
NSS Util 3.15.3 3.15.3
NSS SSL 3.15.3 Basic ECC 3.15.3 Basic ECC
NSS S/MIME 3.15.3 Basic ECC 3.15.3 Basic ECC
Would appreciate any help to these 2 questions please.
If you restart with modules disabled in the Help menu (alt + H) the problem goes away?
Tags: Thunderbird
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