Damaged file could not be opened

I downloaded a picture of Stock from Adobe, which does not open. It seems that the file is damaged, because I have not had problems with this type of file before. Help, please!

https://stock.Adobe.com/library/a3eaced8-9836-425e-A6E5-5eacb4b7769c

Hello Madeline,.

I could open the file in Acrobat DC and convert the file to a .eps file, but I am not able to open the file in Adobe Reader as you said. I wonder if the files that you have opened previously weren't .ai/.eps files and were perhaps the .jpg files instead. Can you provide a picture ID # that you could open in the player? If these files are jpg so you'll want to be sure filter vectors and illustrations when you perform a search. You can do this by clicking the filter button next to the search field and selecting Photos.

I gave you credit for the file you gave bad. You will see the credit in your meter, the next time that you connect to Adobe Stock.

EBQ

Tags: Adobe Stock

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