Data recovery backup job fails with error-3902

Version of the device - 1.2.0.1131

Data store - cifs datastore - 489 gb

Number of backup VMS - 26

Average size vm - 25 GB

Question I get is "unable to create snaptshot for vmnamehere, error-3902 (file error)."

I tried ping all the esx host, which works very well, as well as vcenter host, very much so.  I put the esx hosts and vcenter host in/etc/hosts file too.

I restarted the vdr unit that works very well.

I can take snapshots of the virtual machines manually as well.

Backups have worked on those virtual machines in the past and just stopped all of a sudden.

Integrity controls work.

What else can I try?

Post edited by: kdon

If money is not a problem I suggest go for vRanger veeam backup or connection of quest. It removes all the headaches I have with data recovery.

Tags: VMware

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