Date of Q10 wipe blackBerry when turn off the device

Hello. I have a big problem with my blackberry Q10. When I turn my camera off and after I turn they erase all messages and calls to date when I wipe on March 15. I have all messages and calls before March 15. When I again receive messages and after that, I activate and deactivate peripheral wipe this messages. What is the problem? Please, help me.

Hello and welcome to the community!

Here's a knockout who deals with this error:

  • Article ID: KB36747 All data are deleted after a manual restart of smartphone BlackBerry 10 and a blue LED is displayed when starting the

I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

Good luck and let us know!

Tags: BlackBerry Smartphones

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