default restore (Aspire One) without eRecovery?

I'm trying to restore an Aspire One (Windows XP) to the default values. All I can find refers to the eRecovery Management program running, but it is not on my hard drive. Alt + F10 does nothing, so I started using a CD with sbminst.iso so I could actually watch the partitions, and there was no recovery partition. I tried to contact Acer, the netbook is out of warranty, so I can't get through to the Acer technical support.

(1) is there a way to restore the system to factory default without the eRecovery program?

(2) where I can get hold of the eRecovery Manangement program (the Acer store says there is no media for my netbook)?

(3) how can I keep someone at Acer who can help you?

I appreciate all the advice on this. Thank you!

Update:

I gave up trying to get the system restore. I have a copy of Windows XP. I thought that it could be used on a single computer, but then I discovered that the disc can be used to install Windows on any computer, but the serial number cannot be used on a single computer. The Acer netbook, I was trying to trouble had the windows serial No. affixed to the bottom (thanks to technology that initially installed Windows!) so I just did a new install and used the original serial number. So now it works very well (I tried to restore the system, because the computer was as slow as molasses). Tommy, thank you very much for offering help.

Tags: Acer

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