Defective hard drive of IMPORTANT

I had a broken hard drive, and when I called technical support, I was told that they would send me a new, and I had to send my old one back so that they can see it's really broken.  I have data than the hard drive I need.  Why it can not be returned to me?

If it's really bad, then it will not do you much good.  You can or perhaps are not able to obtain all the data for that.  If they replace the drive under warranty, then you are allowed to the old drive.  If you buy a replacement drive, then you are.  In addition, if you buy a replacement drive, you can save some data from the old disk before sending it again.  Search for a utility like this CD: http://www.ultimatebootcd.com/

or http://www.sysresccd.org/Main_Page

to move the data from the old drive.  You don't need operations other than CD or DVD and your hardware player and good course a place to put the data saved to the computer.  Once you get one of the mentioned CD done, the computer will boot from the CD and then you can try to get the data on the failed disk but no guarantee.

Tags: HP Desktops

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