Deleted files mysteriously return

Old files that I deleted months ago continue to mysteriously return. I have them deleted at least 5 times now, and I can't understand what holds back them. I am part of a team that uses the creative Cloud, and this phenomenon has affected our cloud of the entire team.

We use a root folder that has been shared among the whole team, so we all have access to the files we create.

Please send me a private Message with the following information:

  • The name of the root folder worked.
  • The email addresses of the people involved in the collaboration.
  • The Adobe ID which is the owner of the root folder worked.

Deleting is a two-step process. If you remove files from the Creative Cloud Files folder on your desktop, then go in the Archive ( https://assets.adobe.com/files?filter=archive). Think Trash on Mac OS X or the Recycle Bin on Windows. You can then empty the archives by a Permanent delete web application. The Archive is not visible from the creative Cloud Files folder on your desktop. That all said that files should not be a restoration of the Archive unless someone involved in the collaboration made.

Tags: Adobe

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